Asst Director- Renewal specialist

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

This role is responsible for working with a wide range of internal and external stakeholders to drive the sales process for a set of complex products in the entity data space. Focusing on Banks, the role covers Moody’s established and growing KYC, Compliance, Master Data Management and Sales and Marketing offerings. The role will involve working with existing customers to maximise revenue growth across France and Benelux. Key activities include managing and renewing customers, identifying and qualifying opportunities and managing sales cycles to closure. It is a team selling environment and would be a good fit for those that enjoy collaborating with multiple parts of the business to be successful. This is one of Moody’s most exciting and fastest growing segments so would be an ideal position for anyone with a data/software sales background as well as an understanding of the Banking ecosystem.

Responsabilities:

• Meeting and exceeding annual sales goals and targets.
• Managing a client portfolio, building and maintaining relationships with key individuals across multiple levels, including primary contact, procurement, accounts payable, and legal.
• Driving growth through peer and use-case aligned renewal pricing or expanded scope of services, managing and negotiating all commercial aspects of renewals and upsells, presenting proposals, and executing agreements.
• Identifying additional products and services beneficial to clients, generating and managing upsell opportunities, generating and supporting cross-sell opportunities in collaboration with sales colleagues.
• Collaborating with Domain Sales Specialists, Business Development Representatives, Industry Practice Leads, and Solution Specialists to develop additional upsell and cross-sell use-cases.
• Working closely with Customer Success and other stakeholders to assess overall account health and support client product implementation and adoption.
• Partnering with Sales Operations and Product Management to provide seamless support throughout the client lifecycle.
• Collaborating with Product Management and Product Strategy to promote product quality improvement and the development of new revenue sources.
• Developing and following best practices to ensure successful, on-time execution of renewal processes and contract execution.
• Reviewing and understanding contract terms and conditions to ensure contracts are compliant and fit-for-purpose.
• Maintaining and reporting accurate sales forecasts.
• Identifying and mitigating roadblocks at an early stage.
• Supporting the growth, further development and automation of business processes.
• This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working.

Qualifications:

• 4+ years’ professional experience in sales, sales operations and/or customer success roles.
• Undergraduate/first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields.
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.
• Ability to work under pressure, prioritise and organise high-velocity competing workflows.
• Ability to present high-level information as well as detailed demonstrations of products & services.
• Ability to work both independently and within a team environment, with focus and high attention to detail.
• Excellent verbal/written communication and presentation skills in English and French.
• Fluency in an additional European language is beneficial.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.