Navan
Hybrid (Paris, Île-de-France)
About the job
Navan is looking for an exceptional Director, Commercial Customer Success and Account Management to scale and grow our Commercial Customer Success segment across key EMEA markets. This is a highly visible, strategic, and cross-functional leadership role focused on driving revenue growth, maximizing customer value, and ensuring world-class customer experiences for our Commercial customer base. You will lead a team of high-performing Customer Success Managers responsible for post-sales relationships with our most strategic Commercial customers. The role includes managing four direct reports, overseeing the leaders for UKI, DACH, France and Scaled. Your mission is to expand and optimize the Commercial and Scaled segment, ensuring clients successfully implement, adopt, and expand their use of the Navan platform, ultimately driving retention, growth, and satisfaction. This role reports directly to the VP, Account Management, EMEA and partners closely with...