SVP
Hybrid (Bois-Colombes, France)
Your tasks
Within the Strategic Projects and Customer Experience Department, you play a key role in SVP's customer strategy: the onboarding phase and the development of usage.
In this role, your main responsibilities are as follows:
Support and training
Facilitating onboarding sessions: Organize onboarding sessions with the sales teams and conduct personalized training sessions (via video conference or in person) to present the SVP ecosystem.
Configuration & access: Ensure that all users of a customer account have access to their spaces and that the settings correspond to the actual needs.
Customized approach: Adapting the demonstration according to the market segment and customer profile to offer a use case tailored to customer needs:
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