Perk
Hybrid (Hybridiarena Hype, Vanha Jorvaksentie, Espoo, Finland)
About the Role
As a Technical Account Manager (TAM) on the Spend side of Perk, you will serve as the strategic technical backbone for our high-value enterprise customers.
The TAM is responsible for understanding the unique needs and objectives of
each customer, providing expert guidance on program setup and maintenance and assisting with configuration improvements. This role requires deep technical acumen, exceptional executive communication skills and a commitment to delivering outstanding customer service.
What You’ll Do
Establish and maintain strong, long-lasting relationships with assigned customers. Act as their primary point of contact, ensuring customers have a dedicated resource for all their technical needs.
Develop and maintain an in-depth understanding of the Perk platform including architecture, configuration options, integrations and product roadmap.
Guide customers through program setup,...