We’re Salesforce,
the #1 AI CRM.
Since we opened our doors in 1999, we’ve had a singular focus — helping our customers improve their customer relationships. We’ve been leaders in AI for over 10 years, fuelling productivity for our customers so they can deliver exceptional experiences to their own. It’s no surprise, then, that over 150,000 companies worldwide now trust Salesforce to drive growth.
A history of firsts that put customers first.
- 1999 Salesforce opens its doors, pioneering software as a Service (SaaS) by bringing Customer Relationship Management software (CRM) to the cloud.
- 2009 Service Cloud transforms customer service with unified customer information and automation.
- 2012 Gartner ranks Salesforce #1 in CRM.
- 2016 Einstein is born, ushering in the AI CRM era with predictive insights and personalised recommendations.
- 2024 Agentforce defines a new era of customer engagement with autonomous agents that work 24/7, take action and seamlessly hand off to humans.
