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Gorgias

Gorgias is a conversational AI platform for ecommerce businesses that helps manage customer support and drive sales. Trusted by over 15,000 brands, it provides a unified help desk to handle customer interactions across multiple channels like email, chat, SMS, and social media. The platform uses AI to automate tasks, personalize conversations, and even identify sales opportunities. Founded in 2015, it has grown to a global team with a mission to enhance the customer experience and help entrepreneurs succeed.

Jun 18, 2026
-Permanent/CDI
Account Executive, SMB
Gorgias Hybrid (Paris, Île-de-France, France)
We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on: Quality:  conversations that feel authentic and on-brand. Experience:  effortless shopping from chat to checkout. Re-engagement:  personal, 1-1 dialogue instead of noisy marketing. The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce,...