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122 jobs found

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Qonto
Aug 07, 2026
-Permanent/CDI
Customer Success & Development Manager πŸ‡«πŸ‡·
Qonto Paris, Île-de-France, France (On-site)
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We...
SAP
Aug 06, 2026
-Permanent/CDI
Solution Advisor - SAP Academy for Customer Success - FRANCE (Hybrid)
SAP Hybrid (Levallois-Perret, Île-de-France, France (Hybrid))
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. Who You'll Become A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the "subject matter expert" responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides...
SAP
Aug 06, 2026
-Permanent/CDI
Solution Advisor - SAP Academy for Customer Success - FRANCE (Hybrid)
SAP Hybrid (Levallois-Perret, Île-de-France, France (Hybrid))
Nous aidons le monde à mieux fonctionner Chez SAP, nous faisons simple : vous apportez le meilleur de vous-même, et nous ferons ressortir ce que vous avez de meilleur. Nous sommes des bâtisseurs qui touchent plus de 20 secteurs et 80 % du commerce mondial, et nous avons besoin de vos talents uniques pour façonner l'avenir. Le travail est exigeant - mais il a du sens. Vous trouverez ici un endroit où vous pouvez être vous-même, où votre bien-être est une priorité, et où vous aurez réellement votre place. Qu'est-ce que cela vous apporte ? Un apprentissage constant, le développement de vos compétences, d'excellents avantages, et une équipe qui veut vous voir évoluer et réussir. La SAP Academy for Customer Success est un programme mondial destiné aux jeunes talents en début de carrière, visant à accélérer leur...
Tellent
Aug 05, 2026
-Permanent/CDI
Customer Success Manager - Benelux
Tellent Hybrid (Amsterdam, North Holland, Netherlands)
As a Customer Success Manager in the Benelux market, you will manage your own portfolio. As part of the Customer Experience team, you are responsible for customer retention and for helping our clients achieve their HR business goals through the use of our products. We act as trusted advisors, staying on top of industry trends and best practices, and are not afraid to challenge the status quo. Successful team members are hands-on, demonstrate a high level of ownership, and are passionate about delivering the best possible customer experience. You will balance a high-touch, one-on-one approach with the ability to detect patterns and help cross-functional teams (Account Management, Onboarding, Product, Support, Digital Customer Experience) identify and address common bottlenecks. While you will primarily work with Dutch customers, your portfolio will occasionally include English-speaking clients. This is an exciting opportunity at a dynamic, growth-stage scale-up where your...
Fitch Ratings
Aug 01, 2026
-Permanent/CDI
Senior Customer Success Manager
Fitch Ratings Hybrid (London, England, United Kingdom (Hybrid))
Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to...
Tellent
Jul 31, 2026
-Permanent/CDI
Senior Customer Success Manager - Benelux
Tellent Hybrid (Amsterdam, North Holland, Netherlands (Hybrid))
As a Senior Customer Success Manager in the Benelux market, you will manage your own portfolio, which includes some of the largest customers in our region. As part of the Customer Experience team, you are responsible for customer retention and for helping our clients achieve their HR business goals through the use of our products. We act as trusted advisors, staying on top of industry trends and best practices, and are not afraid to challenge the status quo. Successful team members are hands-on, demonstrate a high level of ownership, and are passionate about delivering the best possible customer experience. You will balance a high-touch, one-on-one approach with the ability to detect patterns and help cross-functional teams (Account Management, Onboarding, Product, Support, Digital Customer Experience) identify and address common bottlenecks. While you will primarily work with Dutch customers, your portfolio will occasionally include English-speaking clients. This is an exciting...
HeyTeam - Employee experience
Jul 31, 2026
-Permanent/CDI
Customer Success Manager - SMB & Mid-market
HeyTeam - Employee experience Hybrid (Nantes, Pays de la Loire, France (Hybrid))
HeyTeam, la solution incontournable pour une expérience collaborateur réussie ! Nous révolutionnons la gestion des parcours collaborateurs grâce à une plateforme innovante dédiée à l'onboarding, aux campagnes RH et à l'accompagnement des talents à chaque moment clé : mobilité interne, évolution, offboarding, et bien plus encore. Fondée par un entrepreneur à succès (ancien fondateur de Cafeyn), HeyTeam compte aujourd'hui une trentaine de passionnés, basés près des Champs-Élysées. Notre solution séduit déjà plus de 200 entreprises, dont de grands noms du CAC40 comme Decathlon, Caisse des Dépôts, SNCF, BPCE, Veolia, Kiloutou, PWC, et bien d'autres. Notre ambition ? Devenir le leader européen de l'expérience collaborateur. Pour y parvenir, nous recherchons des talents prêts...
Fitch Ratings
Jul 29, 2026
-Permanent/CDI
Senior Customer Success Manager
Fitch Ratings Hybrid (London, England, United Kingdom (Hybrid))
Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to...
SoftwareOne
Jul 29, 2026
-Permanent/CDI
Apprenticeship Opportunity - Customer Success Manager
SoftwareOne Hybrid (Montpellier, Occitanie, France (Hybrid))
Practical Information Location: Montpelier, France | Work Arrangement: Hybrid | Contract: Working Student (Apprenticeship)| Language Requirements: Fluent French & English, written and verbal Welcome to SoftwareOne Academy, our global program dedicated to developing the next generation of professionals. A mix of work and learning! Are you looking for an Apprenticeship opportunity? We are hiring 2 Customer Success Managers for our Apprenticeship Program in Montpelier. In this role, you will be the primary point of contact for customers, where you will manage quote creation, order processing, and day-to-day customer requests. You will be responsible for a list of accounts in the region. You will also coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely and accurate manner. Key Responsibilities: Coordinate with the relevant Licensing Specialists to provide license knowledge and support during the sales process Serve as key...
Red Points
Jul 28, 2026
-Permanent/CDI
Customer Success Manager
Red Points Hybrid (Barcelona, Catalonia, Spain (Hybrid))
As a Business Development Manager, you will be responsible for further expanding the French-speaking market, including France, French-speaking Canada, and overseas French territories. This is a highly independent role in which you will have the opportunity to build and develop your own market from the ground up.You will manage the entire sales cycle: from identifying opportunities and approaching prospects to closing new partnerships. Because the business unit is still growing rapidly, not all processes are fully established yet. This makes the role ideal for someone who enjoys working in a dynamic scale-up environment and likes contributing ideas and helping shape future processes.Your responsibilities include: Identifying and developing new business opportunities within the French-speaking market Conducting market research to identify potential customers, partners, and market trends Proactively generating leads and approaching prospects through cold calling, email campaigns,...
Tellent
Jul 27, 2026
-Permanent/CDI
Digital Customer Success Manager - International Markets
Tellent Hybrid (Amsterdam, North Holland, Netherlands (Hybrid))
As a Digital Customer Success Manager for International Markets, you will have the unique opportunity to build and define the digital segment from scratch, managing and retaining roughly 900 small-to-mid market customers. Instead of traditional 1:1 management, you will leverage product data, AI, automation, and multi-channel outreach to drive product adoption and directly impact Gross Revenue Retention (GRR) across a diverse mix of global cultures. This is a highly visible, hands-on opportunity for an operations-minded self-starter to test, roll out, and iterate digital initiatives in a dynamic growth-stage SaaS environment. Your 12-Month Journey During the first 3 months: You will get to know the team, the products, and our international customer dynamics. You'll join customer calls, master Tellent's digital CS tools, and manage select, high-value reactive customer requests to build baseline product empathy, always with the goal of translating these patterns into scalable,...
BrightAnalytics
Jul 25, 2026
-Permanent/CDI
Business Consultant (Customer Success)
BrightAnalytics Roeselare, Flemish Region, Belgium (On-site)
πŸš€ Waarom kiezen voor BrightAnalytics? BrightAnalytics is een van de snelst groeiende fintech bedrijven in België. Bovendien focussen we sterk op onze expansie in Europa (Nederland, Frankrijk, Denemarken, Noorwegen, Zweden). Met onze SaaS-oplossing helpen we bedrijven bij het automatiseren van hun managementrapportering. Ben jij klantgericht, analytisch en klaar om impact te maken bij een internationaal fintech bedrijf? Als Business Consultant Customer Success vanuit ons kantoor in Roeselare stap jij in zodra het contract is getekend en zorg je voor een vliegende start. Voor onze klanten ben jij hét gezicht van BrightAnalytics: hun vertrouwde sparringpartner en gids naar succes. πŸ’‘ Wat zijn jouw verantwoordelijkheden als Business Consultant? Onboarding & Implementatie Projectmanagement van A tot Z: Vanaf het moment dat het contract getekend is, neem jij de leiding. Je zorgt voor een vliegende start en begeleidt de klant door het volledige implementatieproces....
SoftwareOne
Jul 24, 2026
-Permanent/CDI
Customer Success Manager * Sales
SoftwareOne Hybrid (SoftwareOne)
Do you enjoy supporting sales teams and building strong, long‐term relationships with customers? Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact? Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation? Practical Information Location: Paris France | Reports to: Team Lead Delivery Customer Success Manager | Work Arrangement: Hybrid | Visa Requirements: Valid Visa for France | Language Requirements: English and French at a professional level | Learn more: softwareone.com As our Customer Success Delivery Manager you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers (Major Enterprise Accounts). You will work closely with a collaborative team of Sales Operations Specialists to support customer needs, strengthen relationships, and...
SAP
Jul 23, 2026
-Permanent/CDI
Solution Advisor Associate - SAP Academy for Customer Success - Switzerland (Hybrid)
SAP Hybrid (Kloten, Zurich, Switzerland (Hybrid))
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Who You'll Become A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the "subject matter expert" responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software...
SAP
Jul 23, 2026
-Permanent/CDI
Customer Success Manager - SAP Academy for Customer Success - Switzerland (Hybrid)
SAP Hybrid (Kloten, Zurich, Switzerland (Hybrid))
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Who You'll Become The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case...
Pluxee France
Jul 21, 2026
-Permanent/CDI
STAGE - Customer Success Manager (CSM) SME F/H
Pluxee France Paris, Île-de-France, France (On-site)
🌍 À propos Pluxee Pluxee accompagne ses clients au quotidien grâce à des solutions innovantes dédiées à l'engagement et à la fidélisation. Dans un contexte de forte croissance, la satisfaction client et la qualité de la relation commerciale sont au cœur de notre stratégie de développement. πŸš€ Votre prochain challenge Au sein de l'équipe commerciale Gift, nous recherchons un·e Stagiaire Customer Success Manager (CSM) SME F/H. Au sein de l'équipe commerciale, vous aidez à fidéliser et dynamiser notre portefeuille clients PME, et accompagnez les clients lors des ouvertures de compte. Ce stage vous offre une exposition transverse à l'ensemble de l'entreprise, en lien direct avec les équipes Commerciale, DSC et DAF, ainsi qu'avec nos clients. Il s'agit d'une offre de STAGE de 6 mois à partir de Septembre 2026. 🎯 Vos missions principales...
Pluxee France
Jul 21, 2026
-Permanent/CDI
CDD - Customer Success Manager - Grands Comptes H/F
Pluxee France Paris, Île-de-France, France (On-site)
🌍 À propos de Pluxee Depuis plus de 45 ans, Pluxee agit comme un partenaire de confiance engagé à créer un impact positif pour l'ensemble de ses parties prenantes : dynamiser l'économie locale, améliorer le bien-être au travail et contribuer à un avenir plus durable. Pluxee France propose des solutions d'avantages aux salariés adaptées aux enjeux RH des entreprises privées et des acteurs publics : titres restaurant, titres cadeaux, CESU, solutions de mobilité. πŸš€ Votre prochain challenge Au sein de l'équipe Commerciale, vous accompagnerez nos clients Grands Comptes dans leur usage quotidien de nos solutions, en véritable relais entre nos clients et nos équipes internes. Il s'agit d'une offre en CDD de 6 mois à partir de Septembre 2026. 🎯 Vos missions principales 🀝 Fidélisation & satisfaction client Assurer la satisfaction et la...
BrightAnalytics
Jul 18, 2026
-Permanent/CDI
Business Consultant (Customer Success)
BrightAnalytics Roeselare, Flemish Region, Belgium (On-site)
πŸš€ Waarom kiezen voor BrightAnalytics? BrightAnalytics is een van de snelst groeiende fintech bedrijven in België. Bovendien focussen we sterk op onze expansie in Europa (Nederland, Frankrijk, Denemarken, Noorwegen, Zweden). Met onze SaaS-oplossing helpen we bedrijven bij het automatiseren van hun managementrapportering. Ben jij klantgericht, analytisch en klaar om impact te maken bij een internationaal fintech bedrijf? Als Business Consultant Customer Success vanuit ons kantoor in Roeselare stap jij in zodra het contract is getekend en zorg je voor een vliegende start. Voor onze klanten ben jij hét gezicht van BrightAnalytics: hun vertrouwde sparringpartner en gids naar succes. πŸ’‘ Wat zijn jouw verantwoordelijkheden als Business Consultant? Onboarding & Implementatie Projectmanagement van A tot Z: Vanaf het moment dat het contract getekend is, neem jij de leiding. Je zorgt voor een vliegende start en begeleidt de klant door het volledige implementatieproces....
SoftwareOne
Jul 18, 2026
-Permanent/CDI
Academy - Associate Delivery Customer Success Manager
SoftwareOne Hybrid (Paris, Île-de-France, France (Hybrid))
Welcome to SoftwareOne Academy, our global program dedicated to developing the next generation of professionals. A mix of work and learning! Are you looking for an Apprenticeship opportunity? We are hiring 2 Customer Success Managers for our Apprenticeship Program in Paris. In this role, you will be the primary point of contact for customers, where you will manage quote creation, order processing, and day-to-day customer requests. You will be responsible for a list of accounts in the region. You will also coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely and accurate manner. Key Responsibilities: Coordinate with the relevant Licensing Specialists to provide license knowledge and support during the sales process Serve as key resource for volume license offerings Act as the single point of contact for account manager and customer, supporting their day-by-day delivery and overseeing Develop and maintain consultative...
Basware
Jul 17, 2026
-Permanent/CDI
Customer Success Manager
Basware Hybrid (Paris, Île-de-France, France (Hybrid))
Are you a customer success professional with a passion for building genuine, long-term partnerships with enterprise clients? At Basware, we are looking for a Customer Success Manager who puts customer outcomes at the heart of everything they do - managing a portfolio of enterprise accounts in the French market, acting as a trusted advisor, driving adoption and ensuring our customers succeed. The Basware Customer Success team is a global organisation dedicated to helping customers achieve maximum value from our solutions. As a CSM, you will partner closely with enterprise customers - leading success planning, driving adoption, managing renewals, monitoring account health, and ensuring customers realise a clear return on their Basware investment. You are the customer's primary advocate inside Basware and the primary face of Basware to the customer. , In order to thrive and succeed in this role, we expect you to have: Experience & Background 2-3 years of experience in...
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