Akeneo
Hybrid (Nantes, France)
The Senior Customer Project Manager within the Center of Excellence team is responsible for leading complex, high‑impact customer engagements to ensure predictable, timely, and outcome‑driven delivery.
Operating within complex customer/enterprise environments, the Senior Customer Project Manager ensures alignment across customer stakeholders, internal teams, and partners, translating ambiguity into structured plans, clear milestones, and aligned execution.
Key Responsibilities
Own end-to-end governance for strategic customer projects by establishing comprehensive plans and success criteria to ensure seamless delivery on time, on scope, and within budget.
Rapidly master customer organizational structures to drive cross-functional alignment between stakeholders and internal teams, while facilitating seamless communication, decision-making, and escalation paths.
Proactively identify all types of risks (scope, staffing, timeline, data, integrations,...