115 senior customer success manager jobs found

The Mission Backlight is a global media technology company dedicated to improving the entire video content lifecycle, from creation to monetization. Our suite of SaaS solutions empowers creative teams at every stage of production. As our Sr. Customer Success Manager, France, you will be the strategic partner for our most important clients in the region. You'll ensure they achieve significant business outcomes and realize the full potential of our platform, driving retention, expansion, and shaping our product's evolution. Responsibilities Forge deep, trusted relationships with senior client leaders, positioning Backlight as an indispensable driver of their business goals. Become the go-to expert on Backlight's solutions, guiding clients to optimal usage and uncovering new opportunities. Own the renewal and expansion strategy for your portfolio, identifying and closing opportunities to drive new revenue. Monitor client health and usage, translating data into actionable insights...

Tu es passionné(e) par la relation client et tu veux avoir un impact direct sur la croissance d'une entreprise SaaS en pleine expansion ? Alors cette offre est faite pour toi : on cherche un(e) Customer Success Manager pour faire briller l'expérience client ✨. En tant que CSM, tu seras le moteur de la satisfaction client et contribueras directement à la fidélisation de nos clients tout en améliorant en continu leurs parcours. Les missions : Définir et piloter la stratégie Customer Success pour maximiser satisfaction & rétention. Encadrer, former et booster une équipe de Customer Success Managers. Gérer les comptes stratégiques et construire des relations solides avec les décideurs. Analyser les données clients pour identifier des leviers d'amélioration. Collaborer avec les équipes Vente, Marketing et Produit pour offrir une expérience cohérente. Utiliser...

Summary The Customer Success team within Guidewire is a team focused on helping our customers maximize the value of their Guidewire investment. Job Description Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful execution of all stages of the customer journey. We expect that our customers will see their Success Manager as a trusted advisor and true partner - encouraging customer teams to adopt best practices, advocating for their needs back to other Guidewire teams, and helping to find new ways to derive value from their Guidewire investment. The end goal is a set of satisfied customers that make daily use of the platform, that renew their subscriptions, and are eager to expand the footprint of the Guidewire solutions within their organization. Responsibilities Ensure Guidewire customers continuously achieve the maximum value from their Guidewire investment Consistently engage with customers fostering knowledge of the...

📖About Qovery Back in 2019, our founders saw a gap: cloud infrastructure was supposed to simplify software delivery, yet teams were still spending too much time operating it. Kubernetes was becoming the standard, but running it well remained hard. They built Qovery to change that. Today, Qovery is a Kubernetes management platform built for the AI era. We help teams run production workloads across clusters and clouds without building and maintaining everything themselves. Our users focus on shipping products; Qovery handles the complexity of Kubernetes operations. We are a remote-first team, working with engineers and platform teams across the world, solving concrete production problems at scale. Qovery is backed by Crane VC, Speedinvest, and IRIS, alongside founders and co-founders from Datadog and Docker. We benefit from deep operational experience in building and scaling developer infrastructure companies. We move fast and set a high bar. The infrastructure ecosystem...

🎤 Why voize? Because we're more than just a job! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we're looking for you to join us on this mission! 💡 Your Mission: Be the technical backbone of our French launch France is our next big market - and as our Founding Technical Account Manager (France),...

Who we are: At Anapaya, we are fundamentally redesigning how the world connects. Leveraging the groundbreaking SCION architecture, our networking and cybersecurity solutions provide organizations with unprecedented control, high availability, and proactive security. We were founded in 2017 as a spin-off from the prestigious ETH Zurich. We are a team of >35 exceptionally talented individuals coming from >20 different nationalities all motivated by our mission: to build the Internet for critical infrastructure. The Role As part of our expansion in the Benelux region, we are growing our team and looking for an experienced, technical Senior Business Development Manager based in the Netherlands. Our local team has already built a solid foundation with strong ISP and telecom partners. Your main goal will be to use these partnerships to win new enterprise customers in the entire Benelux region. Your initial focus will be on Financial Services (Banks, FinTechs, Financial...

Who we are: At Anapaya, we are fundamentally redesigning how the world connects. Leveraging the groundbreaking SCION architecture, our networking and cybersecurity solutions provide organizations with unprecedented control, high availability, and proactive security. We were founded in 2017 as a spin-off from the prestigious ETH Zurich. We are a team of >35 exceptionally talented individuals coming from >20 different nationalities all motivated by our mission: to build the Internet for critical infrastructure. The Role As part of our expansion in the Benelux region, we are growing our team and looking for an experienced, technical Senior Business Development Manager based in the Netherlands. Our local team has already built a solid foundation with strong ISP and telecom partners. Your main goal will be to use these partnerships to win new enterprise customers in the entire Benelux region. Your initial focus will be on Financial Services (Banks, FinTechs, Financial...

The opportunity We are looking for a Strategic Account Manager to manage and grow one of our most important relationships with a major German network operator. In this role, you will act as the key interface between Hitachi and the client, ensuring our solutions align with their strategic objectives while driving sustainable growth. How You'll Make An Impact Develop and implement a comprehensive account strategy to ensure long-term growth and customer satisfaction Build and maintain strong relationships with key stakeholders at all levels, including executive leadership Identify and qualify new business opportunities tailored to the client's needs and challenges Negotiate contracts and ensure compliance with Service Level Agreements (SLAs) Coordinate internal teams (sales, technical, product development) to deliver customized solutions Provide regular reporting on account status, strategy, pipeline development, and revenue forecasts Analyze market trends and competitive...

Overview Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities The Team Atlassian is continuing to lead investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions. We believe in the Atlassian values and want to use them as our compass in always refining and optimizing our go-to-market model.Our Account Management team is comprised of...

See yourself at Dataminr You're a highly motivated and experienced solution sales professional with a proven track record of selling in the public sector and passionate about contributing to a fast growth tech company. You're an expert in networking, breaking into new markets and building long term customer relationships that support the ambitious growth plans of Dataminr in the International Defence market. This position will play a leading role in our next expansion phase! As an Account Executive in the International Defence Team at Dataminr you'll use your skills and experience to discover and win new business and strategically develop accounts in the European Union, France & Belgium. This role requires native fluency in French and can be based remotely in either the UK, Denmark or Ireland with business travel expected at the 35-50% mark. AI Innovation at Dataminr Working at Dataminr you'll have the opportunity to tackle the most exciting trends in AI on a...

See yourself at Dataminr You're a highly motivated and experienced solution sales professional with a proven track record of selling in the public sector and passionate about contributing to a fast growth tech company. You're an expert in networking, breaking into new markets and building long term customer relationships that support the ambitious growth plans of Dataminr in the International Defence market. This position will play a leading role in our next expansion phase! As an Account Executive in the International Defence Team at Dataminr you'll use your skills and experience to discover and win new business and strategically develop accounts in the European Union, France & Belgium. This role requires native fluency in French and can be based remotely in either the UK, Denmark or Ireland with business travel expected at the 35-50% mark. AI Innovation at Dataminr Working at Dataminr you'll have the opportunity to tackle the most exciting trends in AI on a...

About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role The Technical Account Manager (TAM) is a strategic customer advisor and...

About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role The Technical Account Manager (TAM) is a strategic customer advisor and...

Location London Business Area Sales and Client Service Ref # 10052032 Description & Requirements Bloomberg Electronic Trading Solutions (ETS) unites all of Bloomberg's cross-asset electronic trading platforms into one team, delivering trading solutions and analytics to both our Buyside and Sellside clients. Our solutions are an integral part of the Bloomberg network, allowing our clients to seamlessly stage, monitor, trade, clear, allocate and perform TCA all on one platform. In addition to capturing workflow, securing terminals, and growing our franchise market share, we offer many revenue-generating solutions that integrate with Bloomberg and non-Bloomberg OMS solutions, on both sides of the market. What's the role? This role offers a unique opportunity to drive Bloomberg's strategic growth across Switzerland and Monaco, covering a highly influential client base of private banks, wealth managers, family offices, and asset managers. You will be responsible for...

Why Join Us? At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You'll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We're proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you're excited to work at the forefront of AI-driven security on a global scale, this is the place to do it Key Responsibilities What...

Why Join Us? At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You'll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We're proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you're excited to work at the forefront of AI-driven security on a global scale, this is the place to do it Key Responsibilities What...

Why Join Us? At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You'll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We're proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you're excited to work at the forefront of AI-driven security on a global scale, this is the place to do it Key Responsibilities What...

Why Join Us? At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You'll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We're proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you're excited to work at the forefront of AI-driven security on a global scale, this is the place to do it Key Responsibilities What...

Why Join Us? At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You'll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We're proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you're excited to work at the forefront of AI-driven security on a global scale, this is the place to do it Key Responsibilities What...