21 strategic account manager jobs found

About us: XBO is a fast-growing crypto and fintech platform, reshaping how users interact with digital assets and financial services. Based in Limassol, we’re driven by innovation and dedicated to building a dynamic and efficient business. About the Role:  Location:  Europe / UAE (Remote or Hybrid) Duties Manage VIP and strategic accounts Own retention, expansion, and revenue growth of assigned portfolio Act as trusted advisor to senior client stakeholders Identify and execute upsell and cross-sell opportunities Lead quarterly business reviews (QBRs) Coordinate complex internal resources for VIP clients Act as escalation owner for high-impact issues Contribute to Client Success playbooks and best practices Requirements 5+ years experience managing enterprise or VIP accounts Strong commercial and relationship-management skills Background in fintech, payments, or regulated environments Proven experience driving net revenue retention...

About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace. Job Summary: Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, support & delivery performance. Essential Duties and Responsibilities:...

Hello, we're MakiPeople 👋 MakiPeople is solving one of the biggest problems in HR: recruitment. In 2024, Maki has experienced extraordinary growth of 300%,   transforming hiring for industry leaders   like H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, Clarins and many others, achieving 80% automation of screening and interviews, 3x faster time-to-hire and 20% lower turnover. Beginning 2025, we were thrilled to announce we raised a $28.6M Series A to   revolutionize HR with conversational AI agents . Led by Blossom Capital, with participation from DST Global and existing investors Frst, GFC, and Picus Capital, this funding will fuel our geographical expansion and our product development. Our mission is to   give human resources more-than-human powers , as we believe the future lies in a powerful mix of human ingenuity and AI-driven intelligence. Our agents don’t just assist—they do the work , enabling teams to focus on strategic priorities, unlock...

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.   AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.   BUSINESS NETWORK Our Business Network Cloud division is a globally leading B2B solution that powers the world’s largest business network in the Cloud, enabling over 20 billion digital commerce transactions per year. We provide innovative B2B integration solutions that securely...

YOOBIC  is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Boots, Lidl, Vans, Lacoste, and Peloton, YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. This is a high impact role at the center of customer value. As a Senior Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for...

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes...

Why Join Us? As a Customer Success Manager at Check Point, you will act as a trusted advisor to strategic customers throughout their post-sales journey. You will be responsible for driving customer value, adoption, and long-term retention by ensuring customers fully leverage Check Point’s industry-leading cybersecurity solutions. In this role, you will build strong relationships with executive and technical stakeholders, understand their business and security objectives, and advocate on their behalf internally across Product, Engineering, and Support teams. You will lead account planning and customer engagement activities such as QBRs and regular cadence calls, monitor deployment and usage, and ensure contractual commitments are met. You will also play a key role in identifying growth opportunities, supporting upsell and cross-sell initiatives, and collaborating with partners on strategic accounts — all while delivering an outstanding customer experience that strengthens...

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here....

About the job Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the...

As a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent’s products and supporting their broader HR strategy. This role requires a strong balance between high-touch relationship management and scaled, data-driven initiatives. You will work hands-on with customers while also contributing to programs and campaigns that allow us to deliver value efficiently across a large portfolio. This is a high-impact role in a fast-growing SaaS scale-up, where your work directly influences churn, GRR, and long-term customer success. About the team The Customer Experience team currently consists of 7 team members. The team’s mission is to evolve into a proactive, data-driven Customer Success organization that drives product adoption, increases...

🌱 About us Greenly was founded in 2019 by   Alexis ,   Matthieu   and   Arnaud   with one mission:   make carbon management as essential as financial management . Today, we are a   global leader in carbon accounting , proudly   B-Corp certified   and part of the   French Tech 120 . Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease — supported at every step by our in-house climate experts. 💚 More than   3,500 companies in 20+ countries   use Greenly to manage their climate strategy: from carbon assessments and life-cycle analyses to SBTi trajectories and compliance with CSRD and CBAM. We are now a team of   200+ people from 40+ nationalities , based in Paris, London, Barcelona, and New York. 🌎 To date, we’ve tracked over 200 million tons of CO₂ through our platform. Our next milestone: 10,000 clients and   one billion tons of CO2 under management . 🌱 Our...

Descriptif du poste Fort de 20 années d’expérience, Praxedo s’impose aujourd’hui comme le leader français de la gestion d’interventions en mode SaaS. Avec plus de 32M€ de chiffre d’affaires et plus de 180 collaborateurs, l’entreprise continue sa forte croissance en poursuivant une stratégie de long terme. En tant que Customer Success Manager Grands Comptes, vous êtes le partenaire stratégique d’un portefeuille clients. Votre mission : transformer leur gestion d’intervention en un levier de performance mesurable et pérenne. En binôme avec l’équipe Sales, vous alliez vision business et expertise technico-fonctionnelle pour : maximiser l’adoption et l’utilisation optimale de la solution, identifier les leviers de performance et opportunités d’évolution, accompagner l’intégration et l’exploitation des fonctionnalités, garantir la satisfaction et la fidélisation à long terme. Votre objectif : Devenir le référent de confiance qui garantit une...

We're looking for a Senior Customer Success to join our team! You will play a key role in our land & expend strategy. Your main objective will be to build and strengthen relationships with our clients and secure strong sponsorship to sustain the business. You’ll be the orchestrator of the customer journey, coordinating the various day-to-day use cases. MISSIONS Ensure the ROI :   Work closely with key accounts to define clear business objectives, timelines, priorities, and metrics of success. Your ability to forge strong relationships will be critical in guiding our clients towards their goals. Be the trusted advisor in SaaS Governance:   Organize and lead a community of customers through sharing success stories, gathering feedback, and fostering peer engagement. Your insights will shape our approach to customer success. Be the main contact of the partnership:   Ensure robust sponsorship across diverse stakeholders, including CTOs, Architects,...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.   Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if...

About the job Role: Customer Success Manager Location: Remote, France Salary: €40,000-€45,000 base + bonus Benefits: Stock Options, Healthcare, Pension, Restaurant Tickets   About the Company: This market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix, Uber, and Coca-Cola.   The Role: As a Customer Success Manager you’ll manage a portfolio of around 40 strategic accounts, focusing on retention, development, and revenue growth. Key responsibilities include:   Building and managing long-term client relationships (C-level to operations). Retaining and developing a strong customer portfolio. Preventing churn while identifying upsell and cross-sell opportunities. Monitoring KPIs and achieving monthly retention and sales growth targets. Collaborating closely with Sales, Product, and Marketing teams. This is a...

About the job MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us. As a result of this growth, we are looking for a talented Customer Success Specialist to join our dynamic French team. The role The Customer Success Specialist role will cover a wide range of customer support and sales tasks, working closely with the client and our wider Sales team. In this role, the Customer Success Manager is expected to visit customers within the South Western region of France . The Customer Success Manager will:...

Overview Start date:  September 2026 Placement length:  12 or 24 months Type of Employment:  Apprenticeship Location:  Paris, France   Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.     As a  Customer Success Account Management Intern , you will help develop and strengthen foundational relationships with key customer stakeholders and technical teams to support high‑quality solution delivery. In this role, you will guide and facilitate conversations that drive progress toward customer business objectives and ensure alignment across stakeholders. You will contribute to the planning and execution of customer programs, including leading customer‑facing program reviews and supporting structured program management activities. This experience...

Who are Fliplet? Fliplet is a start-up on a mission to help anyone create mobile or web apps without having any coding skills. Used by over 80 leading law firms and professional service companies, our product is unrivalled in the marketplace and as a result, we are growing. Fliplet combines the benefits of no-code tools with the feature customisation of open-source software. We are an app-building platform with global clients. This is an amazing opportunity to join a business that is in the relatively early stages of growth, yet has already built a fantastic reputation in the industry. We have over 120,000 users of our technology every month in over 20 countries. Our largest clients are in the law industry, but our client base is continuing to grow and we’re looking for ambitious people to join the next stage of our journey. The Role Fliplet is seeking a skilled and proactive Customer Success Executive - Customer App Designer Level II to join our dynamic team. This role...

ABOUT US Signaturit Group is a leading Saas company revolutionizing the way people do business through secure digital transactions. We are the European champions of unified digital transaction management, helping hundreds of thousands of clients in 180 countries authenticate and manage their digital identity, handle client onboarding and KYC (Know Your Customer), electronically sign documents, and securely archive critical transactions. In France, you may know us as   Universign   (for electronic signatures) and   VIALINK   (for client onboarding and KYC). Today, more than 400 experts and passionate professionals, based in Paris, Barcelona, Valencia, and Madrid, are working every day towards our shared success. Context Overview   🔎 At Signaturit Group our mission is to simplify and secure our clients’ digital journeys. We automate and secure critical client interactions such as onboarding, customer verification, and contract signing. As part of a scale-up in the...

Licorne Society a été missionné par une startup en pleine croissance pour les aider à trouver un Customer Success Manager.   Alors que le numérique transforme le monde, l’enseignement dans les collèges et les lycées s’appuie encore massivement sur le papier. Les enjeux de la numérisation sont grands : Accompagner la transition numérique du corps enseignant et démultiplier leurs capacités pédagogiques ; Démocratiser le numérique éducatif auprès d’une génération d'élèves nés avec un smartphone dans la main ; Réinventer l’accès aux ressources des manuels scolaires en les rendant totalement granulaires, modifiables et collaboratives, et permettre à des collectivités de produire des contenus territoriaux ; Garantir un cadre de confiance intégrant notamment l’éducation aux médias et le respect des données personnelles.   Cette EdTech relève ce défi ! La startup qui permet déjà à 12 millions d'utilisateurs d'organiser toutes leurs connaissances est devenue en...