209 senior customer success manager jobs found

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: As a Senior Customer Success Manager, you will set the standard of what great looks like in our CS organization. You will master your craft by focusing on the disciplined execution of the Customer Post-Sales Process, directly driving adoption, expansion, and risk mitigation. This role is strategic, requiring you to blend technical knowledge with an executive mindset to deliver exceptional business value. What you will do: Drive Strategic Customer Success:   Develop comprehensive success plans covering use cases, roadmaps, and positive business outcomes. Value realization:   Take customers through a value-based engagement model, and...

Description Type:   Full time Salary:   £80k–£100k base + performance bonus + share options Location:   Remote (work from anywhere within +/- 2 hours of UK time) 👋 Meet The Guru   is a blissfully simple scheduling tool that helps busy teams stay on track. We boost efficiency, improve resource utilisation, and increase project profitability - while promoting a healthy work/life balance. We’re proud to be   , trusted by customers in over 100 countries - including top creative agencies like Publicis, TBWA, Grey, BBH, and M&C Saatchi, as well as household names like NASA, Accenture, CNN, Kraft Heinz, and the NHS. They rely on Resource Guru to manage one of their most valuable assets - their people’s time. We’re a small, fully remote team based across the UK and Europe. We collaborate mainly via Slack, with occasional meetups to connect, plan, and celebrate.   ⭐️ The role This is a senior, hands-on Customer Success role at the heart of our customer...

Job Description Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.   Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their...

The Opportunity   From the moment you wake up in the morning until you go to bed at night consider the media you consume, the ads you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product.   We have a fantastic opportunity for an Enterprise Account Executive   to join our Creativity & Productivity business based in Paris (3 days a week office presence required + Remote work options across the year).  Adobe’s Creativity & Productivity Unit focuses on advancing state of the art content and driving digital transformation of industries. It provides tools and services that enable enterprises to create, publish, promote, manage and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud. With the recent addition of Firefly...

Tu cherches à donner du sens à ton talent et à avoir un impact positif sur le monde ? Née en 2016, padoa c’est 300 collaborateurs passionnés autour d’un logiciel et une offre de services conçus pour moderniser les services de santé au travail. Aujourd'hui, plus de 8 millions de salariés en France sont suivis sur notre logiciel SaaS. Après une levée de fonds de 80M€ en 2022, padoa est rentable et nous poursuivons notre mission avec encore plus d’ambition : Faire du monde du travail un univers de prévention afin d’améliorer la santé de millions de personnes ! Grâce à nos équipes et à notre positionnement premium, nous sommes devenus leader sur le marché français. Nous recrutons régulièrement les meilleurs talents pour concevoir, améliorer, développer, promouvoir et déployer padoa. Le projet te plait ? Rejoins l’aventure ! Tes missions Les Customer Success Managers, appelés chefs de projet run en interne, prennent le relai des équipes déploiement pour maintenir...

Job description Contexte du poste Dans le cadre du développement de son activité à l’international, notamment sur l’Espagne et les pays francophones à l’export, Kinvent renforce son équipe Customer Success. Le poste de Customer Success Manager Junior s’inscrit dans une logique de développement de l’offre par l’adoption, la rétention et l’expansion, avec un fort accent sur l’accompagnement client post-vente et la création de valeur sur le long terme. Le/la CSM Junior travaillera en étroite collaboration avec les équipes Care (Support), Sales, Produit, Hardware & Software, et sera encadré(e) par la Head of Customer Success. Missions principales 1. Adoption & Onboarding clients Piloter l’ onboarding des nouveaux clients   (Espagne + pays francophones export) Accompagner les clients dans la   prise en main des capteurs et de l’App Kinvent Suivre les premières semaines d’utilisation et sécuriser l’adoption Contribuer à la...

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!" About the Role We are looking for a   Renewal Manager – International   to own and drive the commercial success of customer renewals across our international markets. In this role, you will be the   commercial engine of the customer lifecycle , responsible for protecting and growing recurring revenue by leading renewal, pricing, and contract conversations. You will work in close partnership with Customer Success Managers while owning the commercial outcome end to end. This role is ideal for someone who is energized by   clear revenue ownership , enjoys negotiation, and thrives in a...

About the job Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent...

About the job Aperçu Missions 🎯 Votre mission : En tant que Responsable comptes stratégiques , vous aurez en charge : le d é veloppement et le suivi d ’ un portefeuille de clients sur les solutions Microsoft D365 (F&SCM, Business Central, CE,PP, Data/BI, IA) Vos responsabilités : Echanger au quotidien avec des interlocuteurs de haut niveau (DSI, DAF, Directeurs logistiques, Directeurs de production, Directeur Général, etc.) Qualifier les besoins métier , et y répondre via des solutions adaptées. Piloter les réponses aux appels d’offres en coordination avec les équipes avant-vente, experts métier et delivery, dans un objectif de pertinence fonctionnelle et de création de valeur pour le client. Maîtriser les ventes complexes , de la détection d'opportunité à la contractualisation, en assurant la bonne mobilisation des ressources internes et en garantissant la satisfaction client. Élaborer et déployer une stratégie de développement commercial...

About the job Wakeo provides a SaaS platform to bring real-time visibility on intercontinental transportation. Using AI-based technology, we help shippers and logistics providers build a resilient and sustainable supply chain 🌍 We already work with global leaders such as Uniqlo, Michelin, Corteva, Air Liquide, Rhenus or Hartrodt with users in more than 180 countries and we are rapidly growing our network. And we do not plan to stop there! We just raised €18 million with Statkraft Ventures and our historical investors Promus Ventures, 360 Capital, 50 Partners and Techstars, to give even more visibility to worldwide transport actors. 🚀   As our new Strategic Account Executive you will be responsible for new business development and revenue growth, with Enterprise prospects. Your Missions : Even though we have an SDR team to help you, you will manage the entire sales cycle from finding a potential client to securing a deal: identify new logo, hunt...

Sparteo is an independent suite of AI-powered advertising technologies built on sustainable, sovereign infrastructure. Since 2018, we’ve been reshaping programmatic advertising to make it faster, more transparent, and more profitable by building the most direct path between publishers and advertisers. But we don't stop here: wherever attention lives, on the web, in apps, on CTV, and beyond,   our mission is to monetize audiences , across every device. Our data-driven tech delivers   30% higher revenues   for our clients on average than traditional solutions. Our Solutions: → Actirise: the display tech designed for performance → FastCMP: the consent management platform specifically designed for business purposes → Meetscale: the most advanced SSP for Publishers and Ad Networks → Viously: the ultimate all-in-one video tech solution → Voxeus: the audio distribution and monetization technology Behind Sparteo’s growth is a team of 100+ talents across 11 countries,...

At Hublo, we are convinced that technology can fundamentally   transform healthcare systems.   Our vision is to help healthcare institutions become truly fulfilling workplaces and to free up time for caregivers so they can focus on their core mission:   caring for patients . To achieve this, we address one critical challenge: recruiting, structuring and retaining teams sustainably. Since 2016, we have been building a dedicated   HR SaaS platform   for the healthcare sector, with the ambition to become the   reference HR platform   for healthcare in Europe. Today, Hublo is used by more than   6,000 healthcare   institutions   and over   one million caregivers . Certified B-Corp and mission-driven , Hublo combines impact with performance. In 2025, the company surpassed   €30M   in annual recurring revenue, is   profitable   and continues to grow strongly. The founding and executive team is backed by leading French investors (Five Arrows, Revaia, Bpifrance)....

About Us Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.   We're on a mission to become the most sought-after cloud technology company globally.  We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. Role Background: Kyriba is hiring a talented Senior Account Manager responsible for managing a portfolio of enterprise customer accounts. This is a quota carrying position,  What You’ll Do: Own the commercial relationship for your portfolio of accounts. Drive expansion (identify, develop, and close upsell/cross-sell...

About this role: The Client Executive is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Executive will carry a sales quota and focus on client value delivery, client retention, and new business. What you will do: Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts Develop deep understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities. Become a trusted advisor for the client across all their primary locations. Lead overall account and territory strategy to drive YoY growth and retention. Develop exemplary account solutions and license architectures – building account vision...

Offer details Ti piacerebbe unire l'energia di una scale-up fintech alla solidità di un grande gruppo internazionale? Il nostro cliente è una realtà d’eccellenza nata in Francia e specializzata nella   cybersecurity applicata ai pagamenti bancari . Partecipata da   BNP Paribas   e da un fondo statale francese, l’azienda è oggi l’hub EMEA di un gruppo globale con sedi a Sydney e Dallas. Con un portfolio clienti che vanta i pesi massimi del lusso, dell'industria, e molti altri settori, il nostro cliente sta ridisegnando gli standard della sicurezza finanziaria. Per potenziare il team italiano, siamo alla ricerca di un/a: Account Executive (Mercato Italiano) con base a Lione. La Sfida Come Account Executive, sarai il motore della crescita sul mercato italiano, che ha l'obiettivo ambizioso di raddoppiare il proprio peso nei prossimi tre anni. Non sarai solo un venditore, ma un consulente strategico capace di parlare il linguaggio di   CFO e Tesorieri . Cosa farai...

Who We Are   HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.   With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create  big impact through big ideas .   Purpose of the Job Our Regional Account Directors are responsible for the development and nurturing of key HH Global clients - the role is essential in strengthening relationships with the client, identifying growth opportunities for the business as well as ensuring solutions are developed and delivered on time and against operational and financial business targets. You will...

About Dedale: Dedale is the   differentiating source of strategic intelligence   in the   technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to deliver on the ground strategic intelligence to investors and corporates, with a core focus around North America and Europe.  Our team gathers   top talents with diverse and international backgrounds . Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors.   Our Culture: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG consultants...

About Dedale: Dedale is the   differentiating source of strategic intelligence   in the   technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to deliver on the ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers   top talents with diverse and international backgrounds . Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors.   Our Culture: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG consultants &...

Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of...

Started in France in 2016, MyTraffic’s mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all over Europe, helping them expand their businesses, analyze or predict investment performance, better understand customer behaviors, and benchmark results against competitors. Backed by a €30M Series B fundraising round in November 2022 and strengthened by the strategic acquisition of Geoblink in January 2024, Mytraffic has become Europe’s leading location intelligence platform. 2026 will be a pivotal year for MyTraffic. We are launching Gini, our AI assistant for geospatial analytics, designed to help businesses easily explore location data, analyze markets and territories, and generate actionable insights. This launch also...