2 account executive jobs found

You will be part of the Success department, made up of nearly 40 people, whose mission is to support our clients in the adoption and maximum value of the Partoo platform. Your team, the CSM Key Accounts, is a business unit in its own right. It manages Partoo's strategic accounts, those with an ARR exceeding 55,000 euros, with tight portfolios (approximately 15 accounts per CSM) and challenges related to C-level relationships, complex deployments, and long-term growth. You will report directly to Caroline, our Customer Success Team Manager. You will work closely with the Sales (AE), Care, Product teams and local teams internationally. MISSIONS   🔥 Portfolio management and retention Managing a portfolio of approximately 15 key accounts (averaging over €1M in ARR), including multi-country and multi-brand accounts Develop proactive retention and churn prevention strategies by anticipating risks and implementing concrete action plans....

About the role As a Customer Success Manager at Shippeo, you are the ultimate "problem-solver" and strategic partner for our SMB and Midmarket accounts. You don't just manage relationships; you drive the operational heartbeat of our customers' digital transformation. From unblocking carrier onboarding delays to leading high-impact business reviews, you are a "doer" who thrives in a high-velocity environment and isn't afraid to dive deep into technical tickets to ensure customer success.   Please Note:   This role is based in Paris and operates on a hybrid model, requiring two days per week in the office.  As we operate internationally, we kindly request all candidates to submit their   CV in English.   Unfortunately, applications submitted in any other language will not be considered. Contract Type:   Permanent (CDI) Function:   Customer Success Management   Key Responsibilities Portfolio Mastery: Independently manage a diverse portfolio of...