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38 customer success account manager jobs found

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-Customer Success customer success account manager
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Beamy
Jun 23, 2026
-Permanent/CDI
Senior Customer Success / Account Manager
Beamy Hybrid (Paris, Île-de-France, France)
We're looking for a Senior Customer Success to join our team! You will play a key role in our land & expend strategy. Your main objective will be to build and strengthen relationships with our clients and secure strong sponsorship to sustain the business. You’ll be the orchestrator of the customer journey, coordinating the various day-to-day use cases MISSIONS Ensure the ROI : Work closely with key accounts to define clear business objectives, timelines, priorities, and metrics of success. Your ability to forge strong relationships will be critical in guiding our clients towards their goals. Be the trusted advisor in SaaS Governance: Organize and lead a community of customers through sharing success stories, gathering feedback, and fostering peer engagement. Your insights will shape our approach to customer success. Be the main contact of the partnership: Ensure robust sponsorship across diverse stakeholders, including CTOs, Architects,...
STATION F
May 26, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER / ACCOUNT MANAGER
STATION F Paris, Île-de-France, France
À propos Depuis 30 ans, les contrats n'ont pas changé. Leur contenu est simplement passé d'une feuille de papier à un écran d'ordinateur et les entreprises ont dû s'adapter, en utilisant des outils de tous les jours, faute d'équipements adaptés. Parce qu'ils sont au cœur du business et des relations commerciales, Tomorro réinvente la négociation contractuelle avec une expérience collaborative et intuitive. Tomorro permet aux entreprises de gérer de manière simple et automatisée le cycle de vie complet d'un contrat, de sa création à son suivi, en passant par sa négociation et sa signature. Et grâce à Oro, notre assistant IA, ce qui prenait des heures se fait désormais en quelques secondes : analyse de clauses, extraction de données, résumés, traductions, révisions assistées... pour libérer les équipes et transformer le contrat en véritable levier stratégique. Descriptif du poste Bienvenue chez Tomorro Tomorro est une   plateforme IA de Contract...
Hire Feed
Jun 15, 2026
-Permanent/CDI
Customer Success (Language Specialist) (Remote)
Hire Feed Remote (France)
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.  Our team in   France   consists of   50   people (including 13 Technical Account Managers based either in France or Poland) and is an integral part of our company’s global presence. We combine local expertise with our broader company vision.  As a   Technical Account Manager , you are a key element in excellent delivery of the campaigns. Our teams will count on your technical and analytical skills to make campaigns roll out well and maximise the results. You will work closely with the other teams: Account Managers, Sales Managers and Directors. You will report directly to the Technical Team lead.  You will:  Conduct the technical...
Synthesia
Jun 11, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France)
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...
Wellhub
Jun 11, 2026
-Permanent/CDI
Client Success Senior Manager (ENT)
Wellhub Hybrid (Paris, Île-de-France, France)
Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.  Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a  Client Success Senior Manager  to join our  Client Sales Development  team in  Paris ! Wellhub is officially...
Modjo
Jun 11, 2026
-Permanent/CDI
Customer Success Manager Mid Market
Modjo Hybrid (Paris, Île-de-France, France)
You are comfortable engaging and influencing C-level stakeholders You are highly organised and structured, able to manage multiple accounts and inbound requests efficiently You have strong business acumen and can translate product value into tangible outcomes You are proactive, autonomous, and solution-oriented, with an entrepreneurial mindset You are fluent/native in French and fluent in English and you are excited to manage french and possibly international clients Bonus points if You have experience in SaaS, CRM, or Customer Success platforms You have worked with mid-market clients and managed complex sales cycles You have a strong interest or experience in AI and its business applications Why this role matters As we scale, the mid-market segment represents a huge growth opportunity for Modjo. This role is critical to ensuring that these customers not only succeed but expand with us over time. By combining strategic...
LumApps
Jun 11, 2026
-Permanent/CDI
Learning Customer Success Manager
LumApps Hybrid (Valbonne, Provence-Alpes-Côte d'Azur, France)
LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub   that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with   Beekeeper , a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline. Our mission: To make people feel that they belong and have a...
Classiq
Jun 10, 2026
-Permanent/CDI
Customer Success Manager
Classiq Remote (EMEA)
At Classiq Technologies, we’re shaping the future of quantum computing. Our mission is to make quantum computing practical and impactful by bridging the gap between hardware and real-world applications. Our platform enables developers and enterprises to design, optimize, and deploy quantum algorithms at scale, automating complex processes and supporting teams from beginners to experts across diverse architectures. Clasiq is trusted by Fortune 500 leaders and global governments. We accelerate the quantum era with a platform that transforms bold quantum ideas into working applications. We’re looking for a seasoned, proactive   Customer Success Manager   who is passionate about technology, eager to engage with global customers, and excited to help organizations succeed in their quantum journey. As a   Customer Success Manager at Classiq , you will play a key role in ensuring our customers achieve measurable success with Classiq’s quantum software platform. You’ll be the...
Stripe
Jun 09, 2026
-Permanent/CDI
Customer Success Manager
Stripe Paris, Île-de-France, France
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM...
Stripe
Jun 09, 2026
-Permanent/CDI
Customer Success Manager
Stripe Paris, Île-de-France, France
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM...
Pelico
Jun 09, 2026
-Permanent/CDI
Customer Operations & Success Manager (Paris)
Pelico Hybrid (Paris, Île-de-France, France)
About Pelico  We are creating the factory of the future where disruptions are avoided, processes synchronized and value captured. Our factory operations management platform enables factory teams to be more agile and resilient in a world where supply chain disruptions occur every 16 minutes. Pelico empowers users to identify bottlenecks, avoid problems, and focus on innovation instead of fire-fighting. Since our foundation in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton. Our Team  With a dynamic team of over 180 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing....
Navan
Jun 05, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Enterprise Customer Success Manager)
As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer...
Qovery
Jun 05, 2026
-Permanent/CDI
Customer Success Manager - Europe
Qovery Remote (France)
📖About Qovery Back in 2019, our founders saw a gap: cloud infrastructure was supposed to simplify software delivery, yet teams were still spending too much time operating it. Kubernetes was becoming the standard, but running it well remained hard. They built Qovery to change that. Today, Qovery is a Kubernetes management platform built for the AI era. We help teams run production workloads across clusters and clouds without building and maintaining everything themselves. Our users focus on shipping products; Qovery handles the complexity of Kubernetes operations. We are a remote-first team, working with engineers and platform teams across the world, solving concrete production problems at scale. Qovery is backed by Crane VC, Speedinvest, and IRIS, alongside founders and co-founders from Datadog and Docker. We benefit from deep operational experience in building and scaling developer infrastructure companies. We move fast and set a high bar. The...
Riot
Jun 25, 2026
-Permanent/CDI
Customer Success Manager (CSM) Expansion Mid-Market - Italy
Riot Paris Île-de-France France
Customer Success Manager (Italian Market) – Riot About Riot We're a product-first team on a mission to grow cybersecurity culture. 🔐 Our goal is to instill cybersecurity best practices among employees in a way that is both effective and engaging—so much so that it doesn't feel like work. Think Duolingo for cybersecurity . To achieve this, we've built a platform that makes it easy for organizations to deploy cybersecurity awareness programs. Our solution delivers short, chat-based training courses (around four minutes each) directly to employees. In parallel, the platform simulates phishing attacks in a safe environment, helping teams build resilience against real-world cyber threats. Founded in 2020, Riot has raised $45 million from leading investors, including Y Combinator, Left Lane, Base10, FundersClub, and First Capital. Today, we protect more than 2 million employees across 2,000+ companies worldwide, including Intercom, Deel, and Deezer....
Ecair
Jun 25, 2026
-Permanent/CDI
Customer Success Manager
Ecair Hybrid (Paris Île-de-France France)
Customer Success Manager (B2B) – ECAIR À propos d’ECAIR Chez ECAIR, notre mission est simple : permettre aux entreprises de travaux engagées dans la rénovation énergétique d’avancer plus vite et plus sereinement grâce à des solutions de financement opérationnelles et fiables. Dans ce modèle, le Customer Success Manager (CSM) occupe une place centrale. Il est le point de contact privilégié des entreprises clientes et garantit la qualité de leur expérience au quotidien : visibilité sur leurs dossiers, confiance dans les délais, résolution rapide des blocages et satisfaction durable. En tant que CSM, vous prenez en charge un portefeuille de clients B2B et pilotez l’ensemble du suivi opérationnel de leurs dossiers de financement. Votre rôle est à la croisée de la relation client, du pilotage de portefeuille et de...
padoa
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Junior F/H
padoa Hybrid (Paris Île-de-France France)
Customer Success Manager (Chef de Projet Run) – Padoa À propos de Padoa Tu cherches à donner du sens à ton talent et à avoir un impact positif sur le monde ? Née en 2016, Padoa, c’est aujourd’hui 350 collaborateurs passionnés réunis autour d’un logiciel et d’une offre de services conçus pour moderniser les services de santé au travail. Aujourd’hui, plus de 9 millions de salariés en France sont suivis sur notre logiciel SaaS. Après une levée de fonds de 80 M€ en 2022, Padoa est désormais rentable et poursuit sa mission avec encore plus d’ambition : faire du monde du travail un univers de prévention afin d’améliorer la santé de millions de personnes. Grâce à nos équipes et à notre positionnement premium, nous sommes devenus leaders sur le marché français. Nous...
Ashby
Jun 25, 2026
-Permanent/CDI
Strategic Customer Success Manager EMEA
Ashby Remote (European Union)
Cette offre chez Ashby est, à mon avis, l'une des plus fortes parmi toutes celles que vous avez partagées jusqu'à présent. Pourquoi elle se démarque 1. Vrai Customer Success Enterprise Contrairement à beaucoup d'offres qui mélangent : support, onboarding, account management, renouvellement, Ashby cherche un véritable Strategic Enterprise CSM . Vous gérez : ~20 clients seulement, plus de 2 M€ d'ARR au total, des comptes complexes, des interlocuteurs multiples. C'est le type de poste que l'on retrouve habituellement chez : Salesforce Workday HubSpot Stripe 2. Une culture Customer Success mature Un détail très important : "For renewal negotiation and upsell we have a remarkable team of Contract Managers." Cela signifie que le CSM...
STATION F
Jun 25, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER SENIOR (H/F)
STATION F Hybrid (Paris Île-de-France France)
Cette offre Diduenjoy – Customer Success Manager est probablement l'une des plus intéressantes parmi toutes celles que vous avez partagées si votre objectif est un poste CSM stratégique avec une forte exposition business. Points forts ✅ Portefeuille premium Clients prestigieux : LVMH, L'Oréal, SMCP, Doctolib. Interlocuteurs CX, CRM, Digital, IT et Produit. Comptes stratégiques entre 30k€ et 100k€ d'ARR. ✅ CSM complet Le poste couvre l'ensemble du cycle : onboarding, adoption, business reviews, renouvellements, upsell, pilotage KPI. C'est beaucoup plus valorisant qu'un rôle de support client ou d'account management classique. ✅ Dimension business Ils recherchent clairement un CSM orienté croissance : détection d'opportunités, négociation, expansion des...
Akeneo
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager (Italian-Speaker)
Akeneo Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager About Akeneo Akeneo is the leading AI-powered Product Data Platform, helping brands, manufacturers, distributors, and retailers unify product data and pricing to deliver better product experiences, smarter business decisions, and sustainable growth in an AI-driven commerce environment. At Akeneo, employees thrive in a collaborative, innovative, and flexible work environment where ideas and expertise make an impact from day one. The company promotes professional growth, work-life balance, and meaningful relationships across teams. Position: Enterprise Customer Success Manager Role Overview The Enterprise Customer Success Manager plays a strategic role within Akeneo's Customer Experience organization, ensuring that enterprise customers achieve their business objectives and maximize value from Akeneo's products and services. You will manage a portfolio of strategic accounts, guiding customers from implementation through...
AB Tasty
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Team Leader - France M/F/D
AB Tasty Hybrid (Paris Île-de-France France)
Customer Success Team Leader – Enterprise Accounts (France) About AB Tasty AB Tasty is a global leader in AI-powered experience optimization solutions, helping brands create exceptional digital experiences that drive growth and customer satisfaction. Since 2009, AB Tasty has partnered with more than 1,000 customers, including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With over 300 employees across 8 countries and 3 continents, AB Tasty is committed to building the future of the internet through innovation, collaboration, and customer success. Our Core Values Client Satisfaction Impact Going Above and Beyond One Team, One Dream Position: Customer Success Team Leader – France (Enterprise Accounts) Location: Paris, France Contract: Permanent, Full-Time Remote Policy: Up to 2 days remote work per week Reporting to the Head of Customer Success France, you will lead a...
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