4 edtech jobs found

Licorne Society a été missionné par une startup en pleine croissance pour les aider à trouver un Customer Success Manager. [justify]Alors que le numérique transforme le monde, l’enseignement dans les collèges et les[/justify] [justify]lycées s’appuie encore massivement sur le papier. Les enjeux de la numérisation[/justify] [justify]sont grands :[/justify] Accompagner la transition numérique du corps enseignant et démultiplier leurs capacités pédagogiques ; Démocratiser le numérique éducatif auprès d’une génération d'élèves nés avec un smartphone dans la main ; Réinventer l’accès aux ressources des manuels scolaires en les rendant totalement granulaires, modifiables et collaboratives, et permettre à des collectivités de produire des contenus territoriaux ; Garantir un cadre de confiance intégrant notamment l’éducation aux médias et le respect des données personnelles. [justify]Cette EdTech relève ce défi ! La startup qui permet déjà à 12 millions...

About the job Product Success Manager | B2B Tech | Full-Time | Remote | EMEA About the Role We are a trusted recruitment partner connecting high-impact professionals with fast-scaling B2B technology companies across the EMEA region. On behalf of a growing enterprise-focused tech organization, we are seeking a Product Success Manager to drive product adoption, customer value realization, and long-term account growth. This role is ideal for a strategic, data-driven professional who understands complex B2B environments and can work closely with enterprise clients to maximize platform performance and business outcomes. Key Responsibilities Own the product success lifecycle for enterprise and mid-market B2B clients across EMEA Drive product adoption, feature engagement, and measurable ROI for customers Develop and execute tailored success plans aligned with client business objectives Act as the strategic advisor between customers and internal...

The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth. As a Lead Customer Success Manager (CSM) on the Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth.  In this role, you will: Oversee the customer experience for a portfolio of 30-40 enterprise-level,...

About the job We are recruiting for a proactive and customer-focused Customer Relationship Manager to manage and nurture long-term relationships with key clients. Key Responsibilities: Build and maintain strong, long-term relationships with assigned clients. Act as the primary point of contact for customers, ensuring timely responses and proactive communication. Understand client needs and business goals to provide tailored solutions and support. Monitor customer health, usage patterns, and satisfaction metrics to anticipate and address issues early. Drive customer retention and loyalty through regular check-ins, feedback sessions, and service reviews. Collaborate with internal teams (sales, product, operations, support) to ensure a seamless customer experience. Identify and pursue upsell, cross-sell, and renewal opportunities. Manage onboarding, training, and adoption processes for new clients. Handle escalations and work to resolve issues...