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23 senior customer success manager jobs found

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-Customer Success senior customer success manager
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Camunda
Jun 10, 2026
-Permanent/CDI
Senior Customer Success Manager - France
Camunda Remote (France)
Camunda is   the enterprise platform for agentic orchestration , enabling organizations to coordinate   AI agents, people, and systems   across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale.   Trusted by over 700 organizations worldwide , including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global,   we are in the middle of something bigger:   transforming into an AI-first organisation, built on our own platform . We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named   GP Bullhound’s Top 100 Next Unicorn list,   2025 Great Place to Work certified.   Visionary   in   2025 Gartner® Magic Quadrant™   for Business...
UiPath
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager – Enterprise Transformation Programs
UiPath Remote (Paris Île-de-France France)
Senior Customer Success Manager – Enterprise Transformation Company: UiPath Industry: Enterprise Software / Automation / AI Languages: French & English Level: Senior About UiPath UiPath is a global leader in automation and AI-powered enterprise software, helping organizations transform the way they operate through robotic process automation (RPA), intelligent automation, and emerging agentic AI technologies. The company is committed to empowering organizations to achieve greater efficiency, innovation, and business value through automation at scale. Role Overview UiPath is seeking a Senior Customer Success Manager who can operate as a strategic transformation leader rather than a traditional customer success professional. In this role, you will serve as a trusted advisor to one of UiPath's largest enterprise customers, helping define, drive, and accelerate their automation and digital transformation journey. You will partner closely...
Kyriba
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Kyriba Hybrid (Paris Île-de-France France)
🔷 Kyriba — Customer Success Manager, EMEA (France) La Défense, Paris · Hybrid (2x/week) · Fintech / SaaS Salary: €74,320 – €93,940 + Variable + LTI About Kyriba Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, risk management and working capital solutions. Kyriba serves 3,000+ customers worldwide, managing $15 trillion in payments annually . Your Mission As a Customer Success Manager, you'll be the strategic partner for finance leaders across your book of business. You'll drive adoption, retention and growth across a portfolio of complex accounts in France (and select EMEA markets), building deep executive relationships and delivering measurable business outcomes. How You'll Contribute Portfolio Management & Value Delivery Drive adoption of Kyriba's full solution suite to maximize customer value realization Establish success...
Pelico
Jun 17, 2026
-Permanent/CDI
Senior Customer Operations & Success Manager Paris
Pelico Hybrid (Paris, Île-de-France, France)
About Pelico : Pelico is an innovative French scale-up on a mission  to revolutionize manufacturing intelligence through resource optimization . We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity. At the forefront of  supply chain disruption management , we empower factories with unmatched agility and resilience. Our cutting-edge SaaS Supply Chain Operations platform enables teams to swiftly navigate disruptions, ensuring maximum efficiency. Since 2019, we’ve transformed operations for industry leaders in  aerospace, industrial equipment, and luxury watchmaking, driving impact in 15+ countries. Trusted by Airbus, Safran, Cartier, Daikin, and Eaton , we are redefining the future of manufacturing. About our Team With a dynamic  team of over 130 professionals across the US and France,  Pelico is a melting pot of top-tier talent from...
Algolia
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Algolia Hybrid (Paris Île-de-France France)
Customer Success Manager Company Overview At Algolia, we are proud to be a pioneer and market leader in AI-powered Search, helping more than 17,000 businesses deliver fast, predictive search and discovery experiences at internet scale. Every week, Algolia powers over 30 billion search requests—more than four times the combined volume of Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo. Backed by $150 million in Series D funding and valued at $2.25 billion, Algolia continues to invest in its market-leading platform and serves renowned customers including Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Position: Customer Success Manager We are looking for a passionate and customer-focused Customer Success Manager to join our growing team. You will act as a trusted advisor to customers, helping them maximize value from Algolia’s solutions, increase adoption, reduce churn, and identify growth opportunities. You will work closely with Account...
Klaviyo
Jun 25, 2026
-Permanent/CDI
Senior Customer Success Manager
Klaviyo Hybrid (Paris Île-de-France France)
Customer Success Manager (Mid-Market & Enterprise) Company: Klaviyo Location: Hybrid (3 days in office) Region: EMEA About Klaviyo Klaviyo is a leading customer data and marketing automation platform that empowers brands to build stronger relationships with their customers through personalized experiences powered by first-party data. The company helps businesses leverage customer insights across email, SMS, and digital marketing channels, enabling them to drive growth, retention, and revenue through data-driven marketing strategies. Klaviyo fosters an inclusive culture where individuals from diverse backgrounds can thrive, innovate, and contribute to helping customers succeed. Role Overview Klaviyo is seeking an experienced Customer Success Manager (CSM) to support its Mid-Market and Enterprise customers across the EMEA region. This role combines: Customer Success Strategic Account Management Marketing Consulting...
Hopae
Jun 17, 2026
-Permanent/CDI
Senior Customer Success Manager - Implementation & Onboarding Lead
Hopae Hybrid (Paris, Île-de-France, France)
🌍  About Hopae At  Hopae , we're building the world's most trusted digital identity platform — private, secure, and built for real life. We believe identity should be in your control — not locked behind outdated systems or centralized gatekeepers. Our product, Hopae Connect, lets businesses verify real people across borders through a single API — no need to build country-by-country integrations themselves. Our technology powers instant, privacy-first verification across fintech, credentials, supply chain, and gaming — for IDV providers, e-signature platforms, and enterprises who need identity to just work, everywhere. Backed by top global investors, Hopae operates across  Seoul, Paris, Luxembourg, and San Francisco , bringing together exceptional talent from over 10 nationalities. We move fast, think globally, and build products that define the future of identity.   💡 Why You’ll Love It Here Global DNA:...
STATION F
Jun 25, 2026
-Permanent/CDI
CUSTOMER SUCCESS MANAGER SENIOR (H/F)
STATION F Hybrid (Paris Île-de-France France)
Cette offre Diduenjoy – Customer Success Manager est probablement l'une des plus intéressantes parmi toutes celles que vous avez partagées si votre objectif est un poste CSM stratégique avec une forte exposition business. Points forts ✅ Portefeuille premium Clients prestigieux : LVMH, L'Oréal, SMCP, Doctolib. Interlocuteurs CX, CRM, Digital, IT et Produit. Comptes stratégiques entre 30k€ et 100k€ d'ARR. ✅ CSM complet Le poste couvre l'ensemble du cycle : onboarding, adoption, business reviews, renouvellements, upsell, pilotage KPI. C'est beaucoup plus valorisant qu'un rôle de support client ou d'account management classique. ✅ Dimension business Ils recherchent clairement un CSM orienté croissance : détection d'opportunités, négociation, expansion des...
Beamy
Jun 23, 2026
-Permanent/CDI
Senior Customer Success / Account Manager
Beamy Hybrid (Paris, Île-de-France, France)
We're looking for a Senior Customer Success to join our team! You will play a key role in our land & expend strategy. Your main objective will be to build and strengthen relationships with our clients and secure strong sponsorship to sustain the business. You’ll be the orchestrator of the customer journey, coordinating the various day-to-day use cases MISSIONS Ensure the ROI : Work closely with key accounts to define clear business objectives, timelines, priorities, and metrics of success. Your ability to forge strong relationships will be critical in guiding our clients towards their goals. Be the trusted advisor in SaaS Governance: Organize and lead a community of customers through sharing success stories, gathering feedback, and fostering peer engagement. Your insights will shape our approach to customer success. Be the main contact of the partnership: Ensure robust sponsorship across diverse stakeholders, including CTOs, Architects,...
Qovery
Jun 05, 2026
-Permanent/CDI
Customer Success Manager - Europe
Qovery Remote (France)
📖About Qovery Back in 2019, our founders saw a gap: cloud infrastructure was supposed to simplify software delivery, yet teams were still spending too much time operating it. Kubernetes was becoming the standard, but running it well remained hard. They built Qovery to change that. Today, Qovery is a Kubernetes management platform built for the AI era. We help teams run production workloads across clusters and clouds without building and maintaining everything themselves. Our users focus on shipping products; Qovery handles the complexity of Kubernetes operations. We are a remote-first team, working with engineers and platform teams across the world, solving concrete production problems at scale. Qovery is backed by Crane VC, Speedinvest, and IRIS, alongside founders and co-founders from Datadog and Docker. We benefit from deep operational experience in building and scaling developer infrastructure companies. We move fast and set a high bar. The...
Synthesia
Jun 11, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France)
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...
Wellhub
Jun 11, 2026
-Permanent/CDI
Client Success Senior Manager (ENT)
Wellhub Hybrid (Paris, Île-de-France, France)
Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.  Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a  Client Success Senior Manager  to join our  Client Sales Development  team in  Paris ! Wellhub is officially...
Pelico
Jun 09, 2026
-Permanent/CDI
Customer Operations & Success Manager (Paris)
Pelico Hybrid (Paris, Île-de-France, France)
About Pelico  We are creating the factory of the future where disruptions are avoided, processes synchronized and value captured. Our factory operations management platform enables factory teams to be more agile and resilient in a world where supply chain disruptions occur every 16 minutes. Pelico empowers users to identify bottlenecks, avoid problems, and focus on innovation instead of fire-fighting. Since our foundation in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton. Our Team  With a dynamic team of over 180 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing....
Ashby
Jun 25, 2026
-Permanent/CDI
Strategic Customer Success Manager EMEA
Ashby Remote (European Union)
Cette offre chez Ashby est, à mon avis, l'une des plus fortes parmi toutes celles que vous avez partagées jusqu'à présent. Pourquoi elle se démarque 1. Vrai Customer Success Enterprise Contrairement à beaucoup d'offres qui mélangent : support, onboarding, account management, renouvellement, Ashby cherche un véritable Strategic Enterprise CSM . Vous gérez : ~20 clients seulement, plus de 2 M€ d'ARR au total, des comptes complexes, des interlocuteurs multiples. C'est le type de poste que l'on retrouve habituellement chez : Salesforce Workday HubSpot Stripe 2. Une culture Customer Success mature Un détail très important : "For renewal negotiation and upsell we have a remarkable team of Contract Managers." Cela signifie que le CSM...
Navan
Jun 25, 2026
-Permanent/CDI
Enterprise Customer Success Manager
Navan Hybrid (Paris Île-de-France France)
Enterprise Customer Success Manager Industry: Travel Technology / SaaS Role Overview As an Enterprise Customer Success Manager , you will serve as a trusted advisor to strategic enterprise customers, ensuring they achieve maximum value from the platform throughout their entire customer lifecycle. You will be responsible for onboarding, implementation, adoption, retention, executive stakeholder management, and long-term customer success. Working closely with customer executives, including C-suite stakeholders, you will drive strategic alignment, business outcomes, and customer satisfaction while collaborating internally with Sales, Product, Engineering, Marketing, Support, and Finance teams. This role combines: Enterprise Customer Success Strategic Account Management Executive Relationship Management Customer Adoption Retention & Growth Project Management Key Responsibilities Enterprise...
Stripe
Jun 25, 2026
-Permanent/CDI
Customer Success Manager
Stripe Remote (Paris Île-de-France France)
Customer Success Manager (Enterprise) Company: Stripe Location: Hybrid (50% in-office) Compensation: €101,900 – €152,900 OTE + Equity + Benefits About Stripe Stripe is a leading financial infrastructure platform that enables businesses of all sizes—from startups to global enterprises—to accept payments, increase revenue, and accelerate growth. Millions of companies worldwide rely on Stripe's products to power online commerce and financial operations. Stripe's mission is to increase the GDP of the internet by creating economic infrastructure that enables businesses to thrive globally. About the Customer Success Team Customer Success Managers (CSMs) at Stripe own the post-sales relationship with enterprise customers, ensuring they maximize value from their investment in Stripe's platform. The team plays a critical role in: Customer retention Product adoption Revenue expansion Customer...
padoa
Jun 25, 2026
-Permanent/CDI
Customer Success Manager Junior F/H
padoa Hybrid (Paris Île-de-France France)
Customer Success Manager (Chef de Projet Run) – Padoa À propos de Padoa Tu cherches à donner du sens à ton talent et à avoir un impact positif sur le monde ? Née en 2016, Padoa, c’est aujourd’hui 350 collaborateurs passionnés réunis autour d’un logiciel et d’une offre de services conçus pour moderniser les services de santé au travail. Aujourd’hui, plus de 9 millions de salariés en France sont suivis sur notre logiciel SaaS. Après une levée de fonds de 80 M€ en 2022, Padoa est désormais rentable et poursuit sa mission avec encore plus d’ambition : faire du monde du travail un univers de prévention afin d’améliorer la santé de millions de personnes. Grâce à nos équipes et à notre positionnement premium, nous sommes devenus leaders sur le marché français. Nous...
Jun 26, 2026
-Permanent/CDI
Manager Customer Success France
Hybrid (Paris, Île-de-France, France)
🏢 Manager, Customer Success France — Scaleway About Scaleway Scaleway, a cloud service provider and subsidiary of the Iliad Group, delivers sovereign cloud solutions suited to all industries, with a strong focus on exceptional user experience, serving over 38,000 clients on all continents. Every day, through its fast-growing portfolio of cloud and AI products — including bare metal, containerization, serverless, and AI — Scaleway serves thousands of customers across the private and public sector, from corporations like France Télévisions and Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen. Why This Role Exists As Scaleway expands in the sovereign cloud space, they are looking for a Manager to drive customer value, retention, and growth. The person will take ownership of the CSM team, guiding strategic accounts and aligning cloud solutions with client goals. The mission...
ChooseMyCompany
Jun 25, 2026
-Permanent/CDI
Customer Success Manager SMB (F/H)
ChooseMyCompany Hybrid (Paris Île-de-France France)
Customer Success Manager (SMB Accounts) Company: ChooseMyCompany Industry: HR Tech / SaaS / Employee Experience Location: Paris, France (Hybrid) About ChooseMyCompany ChooseMyCompany is a mission-driven HR technology company that helps organizations measure, certify, and enhance relationships with their stakeholders, including employees, candidates, interns, customers, and students. Since its creation in 2011, the company has supported more than 1,500 organizations and educational institutions worldwide through certified surveys, employer branding certifications, employee experience programs, and ESG/CSRD reporting initiatives. At the heart of the business is a SaaS platform that enables organizations to collect, analyze, and act on certified stakeholder feedback. Role Overview As a Customer Success Manager , you will be responsible for ensuring the successful delivery of customer survey and certification projects from onboarding through renewal....
RusHour.io
Jun 25, 2026
-Permanent/CDI
Customer Success Manager - CDI/Freelance
RusHour.io Hybrid (Paris Île-de-France France)
Customer Success Manager Company: RusHour Industry: FoodTech / SaaS About RusHour RusHour is a French FoodTech company transforming how restaurants operate to maximize their online success. Today, the company supports more than 5,000 restaurants across Europe by providing a centralized platform that allows restaurants to manage all delivery and click-and-collect orders from a single tablet and printer. RusHour envisions a future where restaurants operate multiple virtual brands from the same kitchen and efficiently serve customers within a 15–20-minute delivery radius. Joining RusHour means becoming part of a rapidly evolving restaurant technology sector and helping shape the future of online food ordering. Role Overview As a Customer Success Manager , you will play a key role in delivering an exceptional customer experience to restaurant partners by supporting them throughout their journey with RusHour's platform. You will assist customers...
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