Salesforce is the world's leading #1 AI Customer Relationship Management (CRM) platform, providing cloud-based software to help businesses manage customer data, automate processes, and build better relationships across sales, service, marketing, and commerce using integrated apps, data, and AI. Founded in 1999, Salesforce pioneered the Software-as-a-Service (SaaS) model, offering a single platform (Customer 360) to give companies a 360-degree view of their customers, enabling personalized experiences and driving growth.