XBO.com
Remote (European Union)
About us: XBO is a fast-growing crypto and fintech platform, reshaping how users interact with digital assets and financial services. Based in Limassol, we’re driven by innovation and dedicated to building a dynamic and efficient business. About the Role: Location: Europe / UAE (Remote or Hybrid) Duties
Manage VIP and strategic accounts
Own retention, expansion, and revenue growth of assigned portfolio
Act as trusted advisor to senior client stakeholders
Identify and execute upsell and cross-sell opportunities
Lead quarterly business reviews (QBRs)
Coordinate complex internal resources for VIP clients
Act as escalation owner for high-impact issues
Contribute to Client Success playbooks and best practices
Requirements
5+ years experience managing enterprise or VIP accounts
Strong commercial and relationship-management skills
Background in fintech, payments, or regulated environments
Proven experience driving net revenue retention...