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SymphonyAI

SymphonyAI is a leading global provider of enterprise AI Software-as-a-Service (SaaS), specializing in predictive, generative, and agentic AI solutions designed for specific industry verticals. Founded in 2017 by Dr. Romesh Wadhwani, the company focuses on delivering high-value, rapid-ROI AI applications to over 2,000 top-tier organizations across retail, CPG, financial services, industrial, and enterprise IT.

Mar 13, 2026
-Permanent/CDI
Customer Success Manager
SymphonyAI Paris, France
Job Description Introduction Account Manager (EMEA)   SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimise decision-making, and deliver exceptional customer experiences.   Role Overview: We are seeking an experienced Account Manager to own commercial outcomes and strategic relationships across a portfolio of enterprise retail and CPG customers in EMEA. Based in France, you will drive renewals, expansion, and value realisation, partnering closely with customer success, delivery, product, and sales. This is a high-impact role for a consultative, data-driven relationship builder with deep understanding of retail and enterprise SaaS. Job Description Key Responsibilities:   Account ownership and strategy Own a defined portfolio of EMEA...