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Bigblue

Shopify Fulfillment Network 3PL partner. Bigblue is Europe's leading omnichannel e-commerce and B2B operations platform. Through its advanced technology and operations network, Bigblue enables merchants to make delivery promises that convert, offer best‑in‑class branded customer experiences that drive repeat sales, ultimately driving growth without operational strain. 🛍️ We operate nine warehouses across France, Spain, the UK, and Germany, employing over 300 people to serve more than 600 brands, including Scuffers, SVR, Cabaïa, Aigle, Tupperware, MUJI and Greenweez.

Apr 29, 2026
-Permanent/CDI
Account Manager 🇫🇷
Bigblue Hybrid (Paris, Île-de-France, France)
About The Role 🚀 As an Account Manager, you will be responsible for retaining and growing Bigblue’s key accounts — some of the most promising European D2C brands — and play a central role in their success. Location: Paris 9th, France (Hybrid) As an Account Manager, you will: Build strong, long-term partnerships Build and maintain strong relationships with strategic merchant accounts Act as a trusted advisor by connecting operational topics (service, cost, performance) to business impact Define improvement plans with merchants based on data analysis Identify new partnership opportunities and define improvement plans with merchants Deliver customer excellence Support stakeholders in their day-to-day use of Bigblue’s services Monitor customer feedback and performance trends, and translate them into actionable improvements Contribute to product and operational improvements based on merchant insights and market trends Optimize internal...