Zendesk

Job Description   Zendesk Professional Services sits within Zendesk’s Customer Experience organisation and is focussed on maximising the impact of Zendesk software for both existing and new customers.    About the Team The Professional Services team works on projects across EMEA with customers of all sizes, from Commercial to Enterprise. Engagements range from new customer implementations, focussed on delivering zendesk at scale and transforming existing CX operations, to working with existing customers to further enhance their use of Zendesk, particularly with AI.    About the role A Senior Engagement Manager at Zendesk plays a critical role in leading and ensuring the success of our most complex and high-value customer implementation projects. The role involves managing customers through implementation projects, particularly large scale projects across UK&I.    The role requires a strong balance...