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About Ace Waves
Customer service is being rebuilt from the ground up with the arrival of the latest AI tech. At Ace Waves, we’re building an AI agents platform that handles real customer conversations end-to-end for leading consumer brands.
Started in stealth, Ace Waves is now a fast-growing startup with strong funding (undisclosed publicly for now) and a growing customer base across Europe.
The Mission. The Go-To-Market (GTM) team is the engine behind our global expansion. Positioned at the intersection of Product, AI Automation, and Sales, we don’t just market a tool - we build repeatable revenue engines and define how Agentic AI transforms enterprise outreach.
The Leadership. You’ll be joining a team led by serial entrepreneurs Antanas Bakšys, Ringaudas Kalinauskas, and Lukas Mikuckis. This is their second major venture together following the successful acquisition of their previous scale-up, SearchNode, in 2022.
The Culture. As an early team member, you will operate in a founder-led GTM culture. You’ll work directly with the leadership team, having a seat at the table where strategic decisions are made. This is a high-autonomy, high-impact role designed for someone who wants to skip the corporate red tape and build a global category winner.
About the role
As one of the first BDR dedicated to UKI, Nordics and Benelux, you'll partner directly with our Regional Manager & Senior Account Executive to build the pipeline from scratch.
You'll shape how Ace Waves enters each market: which accounts we go after, what messaging lands, and which channels work. This is a ground-floor role in a founder-led GTM culture, with real autonomy and a direct line to leadership.
What you'll do
Examples of work in this role
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Why join
Our tech stack
You'll be working with a modern, AI-first outbound stack. Hands-on experience with our core tools is a strong advantage:
Location
We are a high-growth AI scale-up born in Lithuania, currently expanding our global footprint. While our engineering excellence and founders are rooted in the thriving Baltic tech ecosystem, we are now building our core Sales and GTM powerhouse in London.
As one of our first UK hires, you will be the face of Ace Waves in the world’s leading tech hub, bridging the gap between our product innovation and global enterprise clients.
Equal opportunity to all
We're building technology that transforms how people and businesses interact across the world. To build it responsibly for everyone, we encourage diversity of perspectives, backgrounds and experiences. We welcome all applicants regardless of race, religion, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected status.
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Ace Waves is an AI agent platform for consumer companies to automate and monetize customer service. Our AI agents don’t just respond – they fully resolve your customer issues. They take real actions inside the tools you already use: from refunds and account changes to complex, multi-step cases. They deliver fast, human-like support across chat, email, social, and phone, in 90+ languages, 24/7.
Trusted by large European consumer brands, Ace Waves helps teams automate up to 87% of support and cut 60% of costs, while improving CSAT, reducing resolution times, and turning support into a driver of retention and revenue.
With pre-trained AI agents and a hands-on, forward-deployed delivery model, companies go live in weeks and see measurable results swiftly, while staying fully in control. Ace Waves is built with guardrails by default, enterprise-grade security, and full transparency into every action.