Digital Solution Area Specialist - AI Business Process

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Overview

Are you passionate about helping organisations reinvent how they run their business with AI? Microsoft's AI Business Solutions team is looking for a Digital Solution Area Specialist – AI Business Process to join our team in France. In this role, you will own a territory of customers and help them transform their core business processes, including sales, service, finance and operations, using Microsoft's AI-powered business applications. You will work closely with account teams, technical specialists and partners to find new opportunities, shape solutions that solve real business problems, and drive deals to close. This is a customer-facing role for someone who combines effective solution-selling skills with genuine curiosity about how AI is changing the way businesses work.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Sales Excellence

• Manage the end-to-end business of your assigned territory, including account forecasting and a portfolio and territory plan that drives intentional selling aligned with strategic priorities.
• Work with partners and internal resources, using customer insights and industry knowledge to explore new and emerging opportunities that optimise the portfolio and support customer innovation.
• Take part in rhythm-of-business (ROB) meetings to review and plan for accounts in your territory.
• Review customer and partner feedback, build recovery action plans where needed, and orchestrate sales and delivery success through the account and pursuit teams.

Sales Execution

• Lead conversations with customers on how AI business process solutions can enable digital transformation in their industry, working with partners and services, and share learning through workshops, webinars, seminars and direct engagement.
• Identify customer business needs and technical readiness, and work with internal teams, partners and services to propose prioritised solutions, clearly communicating their business impact.
• Accelerate deal closure with your team by building close plans (timeline, customer engagement, buy-in and commitment) that de-risk deals and drive predictable outcomes.
• Map external stakeholders, including decision makers and influencers, and engage business and subject matter decision makers alongside account teams.
• Drive consumption and grow existing customers through demos, quotes and collaboration with technical sales specialists, subject matter specialists and partners; ensure robust deployment plans at the point of sale and remove blockers to adoption. 
• Build pipeline and drive incremental revenue through personal campaigns (such as portfolio analysis), marketing and account teams, and social selling, applying the Microsoft Sales Process (MSP) to qualify opportunities.

Scaling and Collaboration

• Apply the orchestration model to support deal closure by aligning internal stakeholders and leveraging partner relationships.
• Work with One Commercial Partner (OCP) and a network of partners to co-sell, cross-sell and up-sell; identify new partners, develop joint proposals and consumption plans, and execute partner strategies that scale the business.

Technical Expertise

• Research competitor products, solutions and services, and work with intelligence specialists to position Microsoft effectively in customer conversations

Qualifications

• Bachelor's degree in Information Technology, Business Administration or a related field, together with solid, proven experience in technology-related sales or account management; or equivalent, extensive experience in technology-related sales or account management in place of a degree.
• Professional working proficiency in French, as the role involves engaging with French-speaking customers.
• Comprehensive professional proficiency in English (required).

Preferred qualifications

• Bachelor's degree in Information Technology, Business Administration or a related field, together with substantial, well-established experience in technology-related sales or account management; or equivalent, extensive experience in technology-related sales or account management in place of a degree.
• Demonstrated experience in solution sales or consulting services sales.
• Experience with business applications or business process solutions (for example, Dynamics 365, CRM or ERP) and an interest in how AI is transforming them. 

Digital Solution Area Specialists IC3 - The typical base pay range for this role across France is € 53,200.00 - € 77,200.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/france-corporate-pay.html

Digital Solution Area Specialists IC3 - The typical base pay range for this role across Ireland is € 49,200.00 - € 71,400.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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