Salsify
Hybrid (Lisbon, Portugal (Hybrid))
The role of the Account Manager will be to establish, own and manage a portfolio of clients, focusing on driving revenue and best practice adoption. They will achieve this through understanding their customers' challenges and recommending tailored account plans & solutions by delivering strategic advice to drive client success, customer education and customer satisfaction.An appetite for identifying and executing opportunities to drive growth and success for their portfolio of clients is highly valued. Account Manager, Strategic France Responsibilities: Grow revenue, education and solution adoption with Clients, Partners and Agencies where relevant Partner with Customer Insights and Direct Marketing to facilitate education and solution adoption programs Help develop client strategy, continuous improvement and knowledge sharing initiatives Analyse data to identify trends to enhance our customer support processes and improve team efficiency Optimize campaigns and identify...