Salt
Remote (France)
About the job
Role: Customer Success Manager
Location: Remote, France
Salary: €40,000-€45,000 base + bonus
Benefits: Stock Options, Healthcare, Pension, Restaurant Tickets
About the Company:
This market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix, Uber, and Coca-Cola.
The Role:
As a Customer Success Manager you’ll manage a portfolio of around 40 strategic accounts, focusing on retention, development, and revenue growth. Key responsibilities include:
Building and managing long-term client relationships (C-level to operations).
Retaining and developing a strong customer portfolio.
Preventing churn while identifying upsell and cross-sell opportunities.
Monitoring KPIs and achieving monthly retention and sales growth targets.
Collaborating closely with Sales, Product, and Marketing teams.
This is a...