Wakeo
Hybrid (Paris, Île-de-France)
About the job
Wakeo provides a SaaS platform to bring real-time visibility on intercontinental transportation.
Using AI-based technology, we help shippers and logistics providers build a resilient and sustainable supply chain 🌍
We already work with global leaders such as Uniqlo, Michelin, Corteva, Air Liquide, Rhenus or Hartrodt with users in more than 180 countries and we are rapidly growing our network.
And we do not plan to stop there! We just raised €18 million with Statkraft Ventures and our historical investors Promus Ventures, 360 Capital, 50 Partners and Techstars, to give even more visibility to worldwide transport actors. 🚀
As a Customer Success Manager , you will be the trusted advisor of your customers. You will be taking over the customer after the contract is signed.
Your main objectives are:
Drive usage & build amazing ROI alongside your customers
Guarantee 0 churn
Boost upsell/ cross sell over...