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18 head of sales jobs found

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-SaaS -Customer Success head of sales
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Learnation Group
Mar 10, 2026
-Permanent/CDI
Customer Success Manager Grands Comptes
Learnation Group Hybrid (Greater Paris Metropolitan Region)
About the job 🌟 Qui sommes-nous ? Chez Learnation Group , notre ambition est claire : révolutionner les solutions d’apprentissage linguistique . Notre groupe dynamique et en pleine expansion rassemble quatre sociétés complémentaires, formant un écosystème unique : 💼 7Speaking : Des offres conçues pour les RH et les entreprises, permettant à leurs collaborateurs de développer leurs compétences linguistiques et d’exceller dans un environnement professionnel international. 🎓 PrepMyFuture : La référence dans la préparation aux certifications linguistiques (TOEIC, TOEFL, IELTS, etc.). 🌟 Educastream : Des solutions de formation linguistique personnalisées pour les particuliers. 🚀 Learnation : Le groupe visionnaire qui pilote l’ensemble, assure la cohérence stratégique et stimule l’innovation. Ensemble, nous aidons des milliers d’apprenants et d’organisations à maîtriser les langues, à explorer de nouvelles opportunités et à s’ouvrir...
Ezus
Mar 05, 2026
-Permanent/CDI
Digital Customer Success Manager (CDI - EN/FR)
Ezus Hybrid (Paris, France)
Descriptif du poste You will play a key role in ensuring the satisfaction and loyalty of our customers, travel agencies, by guaranteeing their success on Ezus, from onboarding to growing their use of the software. In the midst of a scaling phase, the Ezus   Operations   team is at the heart of the customer experience. As a   true conductor , you will be the primary point of contact for our users, while working closely with the   Product   and   Sales   departments to develop the solution and maximize the value it provides. Specifically, you will be responsible for: 🎓   Training and supporting our new customers : ensuring their complete onboarding, leading training sessions, and guaranteeing their activation on the platform. 💬   Managing an agency portfolio : monitoring satisfaction, renewals, additional sales (upsells), recommendations (referrals), and usage analysis. 🧩   Collaborating with Product & Tech : identifying customer pain points,...
KINVENT
Feb 25, 2026
-Permanent/CDI
Customer Success Manager (CSM) Junior – Trilingue Espagnol / Français / Anglais
KINVENT Hybrid (Montpellier)
Job description Contexte du poste Dans le cadre du développement de son activité à l’international, notamment sur l’Espagne et les pays francophones à l’export, Kinvent renforce son équipe Customer Success. Le poste de Customer Success Manager Junior s’inscrit dans une logique de développement de l’offre par l’adoption, la rétention et l’expansion, avec un fort accent sur l’accompagnement client post-vente et la création de valeur sur le long terme. Le/la CSM Junior travaillera en étroite collaboration avec les équipes Care (Support), Sales, Produit, Hardware & Software, et sera encadré(e) par la Head of Customer Success. Missions principales 1. Adoption & Onboarding clients Piloter l’ onboarding des nouveaux clients   (Espagne + pays francophones export) Accompagner les clients dans la   prise en main des capteurs et de l’App Kinvent Suivre les premières semaines d’utilisation et sécuriser l’adoption Contribuer à la...
MakiPeople
Feb 13, 2026
-Permanent/CDI
French-speaking Senior Customer Implementation Manager - EMEA
MakiPeople Hybrid (Paris, France)
Hello, we're MakiPeople 👋 MakiPeople is solving one of the biggest problems in HR: recruitment. In 2024, Maki has experienced extraordinary growth of 300%,   transforming hiring for industry leaders   like H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, Clarins and many others, achieving 80% automation of screening and interviews, 3x faster time-to-hire and 20% lower turnover. Beginning 2025, we were thrilled to announce we raised a $28.6M Series A to   revolutionize HR with conversational AI agents . Led by Blossom Capital, with participation from DST Global and existing investors Frst, GFC, and Picus Capital, this funding will fuel our geographical expansion and our product development. Our mission is to   give human resources more-than-human powers , as we believe the future lies in a powerful mix of human ingenuity and AI-driven intelligence. Our agents don’t just assist—they do the work , enabling teams to focus on strategic priorities, unlock...
IDnow
Mar 09, 2026
-Permanent/CDI
Customer Succes Manager (f/m/d)
IDnow Hybrid (Rennes, Brittany, France)
IDnow is a  leader in digital identity and fraud prevention in Europe  with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with  AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention .   Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has  offices in Germany, United Kingdom, Romania and France , and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its  portfolio of international clients spans a wide range of end markets  including financial services, telecommunications, travel & mobility, gaming, and other industries. This position...
Pigment
Mar 09, 2026
-Permanent/CDI
Customer Success Manager
Pigment Hybrid (Paris)
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to...
Pigment
Mar 09, 2026
-Permanent/CDI
Senior Data Analyst (Customer Success)
Pigment Hybrid (Paris)
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to...
Confidential Careers
Mar 09, 2026
-Permanent/CDI
Product Success Manager
Confidential Careers Remote (European Union)
About the job Product Success Manager | B2B Tech | Full-Time | Remote | EMEA About the Role We are a trusted recruitment partner connecting high-impact professionals with fast-scaling B2B technology companies across the EMEA region. On behalf of a growing enterprise-focused tech organization, we are seeking a Product Success Manager to drive product adoption, customer value realization, and long-term account growth. This role is ideal for a strategic, data-driven professional who understands complex B2B environments and can work closely with enterprise clients to maximize platform performance and business outcomes. Key Responsibilities Own the product success lifecycle for enterprise and mid-market B2B clients across EMEA Drive product adoption, feature engagement, and measurable ROI for customers Develop and execute tailored success plans aligned with client business objectives Act as the strategic advisor between customers and internal...
Catalina Marketing France
Mar 09, 2026
-Permanent/CDI
Customer Success Manager F/H
Catalina Marketing France Hybrid (Boulogne-Billancourt, ĂŽle-de-France)
Catalina Marketing France SAS; company affiliated with Catalina Marketing Corporation (*)  Pourquoi Catalina?  Chez Catalina, nous comprenons que notre succès résulte du talent et de l'engagement de nos collaborateurs. Nos principes directeurs ouvrent la voie à la victoire sur les marchés que nous servons, et notre potentiel est puissant. En rejoignant l'équipe de Catalina, vous ferez partie d'un environnement inclusif qui favorise la flexibilité, l'engagement communautaire, l'équilibre vie professionnelle et personnelle ainsi que des opportunités de croissance professionnelle.  L'Opportunité Tu es attiré(e) par l’univers de la grande consommation, tu aimes la vente et le Conseil en Marketing ? Cette annonce est pour toi ! Ta mission, si tu l’acceptes ! Tu intègres le département RETAIL de Catalina Marketing France. En collaboration avec un ou plusieurs Customer Success managers, tu mets en œuvre la stratégie de l’enseigne à travers les propositions marketing....
Surecomp
Mar 09, 2026
-Permanent/CDI
Customer Success Manager
Surecomp Remote (European Union)
Who we are? Surecomp® is the market-leading provider of digital trade finance solutions for corporates and financial institutions. An industry pioneer for more than thirty-five years, we enable seamless, sustainable trade by breaking down barriers and fostering collaboration. Our award-winning portfolio of cloud and on-premises solutions streamlines the trade finance lifecycle for frictionless transaction processing, enhanced risk mitigation, compliance, decision support, and growth. Underpinned by global offices and an extensive partner network, our prestigious customer footprint spans over eighty countries across the Our Vision and Mission We believe that Sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is. Our Mission is to enable seamless sustainable trade for everyone by removing barriers and facilitating collaboration. About the Role As a Customer Success Manager at Surecomp, you will...
Hubspot
Mar 09, 2026
-Permanent/CDI
FR & ES - Lead Customer Success Manager, Strategic Accounts
Hubspot Remote (Paris, France)
The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth. As a Lead Customer Success Manager (CSM) on the Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth.  In this role, you will: Oversee the customer experience for a portfolio of 30-40 enterprise-level,...
SimScale
Mar 07, 2026
-Permanent/CDI
Customer Success Manager
SimScale Remote (European Union)
About the job Customer Success Manager About the Role The Customer Success team at SimScale is at the heart of our mission: making high-fidelity engineering simulation accessible to everyone, everywhere. We don’t just manage accounts; we act as strategic partners to some of the world’s most innovative engineering teams. As a Strategic Customer Success Manager , you will be the commercial and strategic lead for a dedicated cohort of customers. In this high-impact, quota-carrying role, you function as the "CEO of your book of business," driving the entire post-sales lifecycle. You will be responsible for ensuring that SimScale is not just a tool, but a critical driver of our customers' product development success. By bridging the gap between technical engineering requirements and corporate business objectives, you will directly influence SimScale’s Net Revenue Retention (NRR) and market leadership. The Impact You Will Make Strategic Advisory:...
Varonis
Mar 03, 2026
-Permanent/CDI
Customer Success Operations Manager (6 month FTC/Maternity Cover)
Varonis Courbevoie, France
Description Job Title: Customer Success Operations Manager Job Description: We seek a highly motivated Customer Success Operations Manager to join our team. In this role, you will orchestrate the customer journey, identify customer needs, and drive value realization.  Y ou will play a pivotal role in driving the efficiency and effectiveness of our customer success initiatives. You will work closely with  regional  leadership and cross-functional teams to develop and implement strategies that enhance customer satisfaction and loyalty. Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives. Key Responsibilities: Strategic Planning and Execution: Develop and implement standard methodologies for customer success operations. Set  and track  clear goals, KPIs, and metrics to measure success. Data...
Pelico
Feb 26, 2026
-Permanent/CDI
Customer Experience Specialist - FR
Pelico Hybrid (Paris)
About Pelico  Pelico is an innovative French scale-up on a mission   to revolutionize manufacturing intelligence through resource optimization . We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity. At the forefront of   supply chain disruption management , we empower factories with unmatched agility and resilience. Our cutting-edge SaaS Supply Chain Operations platform enables teams to swiftly navigate disruptions, ensuring maximum efficiency. Since 2019, we’ve transformed operations for industry leaders in   aerospace, industrial equipment, and luxury watchmaking, driving impact in 15+ countries. Trusted by Airbus, Safran, Cartier, Daikin, and Eaton , we are redefining the future of manufacturing. About our Team With a dynamic team of over 120 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and...
Locala
Feb 23, 2026
-Permanent/CDI
Sales & Customer Success Enablement Manager
Locala Hybrid (Paris)
La plateforme publicitaire omnicanale de   Locala   exploite des informations granulaires et une IA de pointe pour aider les spécialistes du marketing à planifier, activer et mesurer efficacement des campagnes personnalisées en fonction du consommateur local. Notre plateforme est spécialisée dans la transformation de données complexes sur la mobilité et les consommateurs en informations exploitables sur l'audience, alimentant ainsi des stratégies médiatiques avancées qui produisent systématiquement des résultats commerciaux plus intelligents. Depuis sa création en 2012, Locala est fière de travailler avec des marques de premier plan dans 40 pays. Avec plus de 180 employés dans le monde, Locala a des bureaux aux États-Unis, en France, en Belgique, au Royaume-Uni, à Singapour, en Malaisie, en Italie, au Canada et à Dubaï. Votre rôle Rattaché(e) au VP Enablement, vous serez un acteur clé de l’efficacité opérationnelle de nos équipes Sales (New Business) et Account...
Yseop
Feb 23, 2026
-Permanent/CDI
Product Consultant Customer Success
Yseop Hybrid (Paris, France)
About the job Yseop is recognized as the world-leading AI software company and pioneer in Generative AI. Yseop is the leader in Generative AI for regulated industries, changing the way content automation solutions are delivered with a human-centric, AI platform. Yseop is reimagining the future of scientific writing to get medicine into the hands of those who need it faster. With a suite of industry-specific applications and cutting-edge hybrid Natural Language Generation (NLG) technology that blends symbolic, machine learning, and LLM techniques, Yseop ensures that even the most demanding content automation tasks are met with ease, scalability and application security across the entire enterprise At Yseop, our mission is to support companies through this digital transformation. We believe that our cutting-edge artificial intelligence technology allows businesses to increase the efficiency of their operations and shift employee time spent on tedious tasks to more...
Tellent
Feb 20, 2026
-Permanent/CDI
Customer Success Manager
Tellent Hybrid (Paris, France)
As a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent’s products and supporting their broader HR strategy. This role requires a strong balance between high-touch relationship management and scaled, data-driven initiatives. You will work hands-on with customers while also contributing to programs and campaigns that allow us to deliver value efficiently across a large portfolio. This is a high-impact role in a fast-growing SaaS scale-up, where your work directly influences churn, GRR, and long-term customer success. About the team The Customer Experience team currently consists of 7 team members. The team’s mission is to evolve into a proactive, data-driven Customer Success organization that drives product adoption, increases...
Supermicro
Feb 16, 2026
-Permanent/CDI
(Sr.) Sales Manager - Customer Success
Supermicro Paris, France
About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace. Job Summary: Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, support & delivery performance. Essential Duties and Responsibilities:...
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