Aras Corporation
Lyon, Auvergne-Rhône-Alpes, France
About Aras
We are seeking a customer‑focused professional to ensure the successful adoption and long‑term value realization of the Aras Innovator platform. In this role, you will act as a trusted advisor to subscribers, helping them achieve their business outcomes, drive PLM best practices, and identify opportunities for renewal and expansion. You will work cross‑functionally with Sales, Marketing, and Professional Services to support customer success across your region.
What You'll Be Doing
You are the trusted advisor for Aras subscribers, responsible for driving adoption, business outcomes, and long‑term value realization of the Aras Innovator platform.
Lead subscriber adoption efforts by applying PLM, manufacturing, and enterprise application expertise to ensure customers successfully deploy and use Aras Innovator
Coach subscribers on PLM best practices and conduct regular health checks and benchmarks
Facilitate support escalations when needed to ensure...