2 jobs found

Role Description   As an Account Manager, you drive sustainable growth for Booking.com and our accommodation partners by applying a holistic account management approach. You combine data, commercial levers and strong relationships to grow partners’ business and improve the guest experience on our platform.   You will own a portfolio of partners in your market, building structured account plans, leading in‑depth performance and business review conversations, and coordinating the right actions and stakeholders to deliver long‑term impact.   Key Job Responsibilities and Duties:  Manage a portfolio of accommodation partners in your assigned market, in line with our segmentation and service model. Build and maintain account plans that connect partner goals, market dynamics and Booking.com strategy, and follow through on agreed actions. Look at the full picture of each partner’s business – not just actions, but the results and long‑term health of the...

Role description Provides day to day support for new and existing partners, contacting, informing and advising them about how to meet the demands of visitors to the Booking.com website. In addition, identifies and contacts prospective new partners, building positive relationships in order to generate future sales and repeat business. Improves services and relations with existing partners, analyzing relationships with a view to providing first-class customer service.   Key Responsibilities Identify, research, and contact prospective customers and build positive relationships that will  generate future sales and repeat business; Responsible for maintaining a strong relationship with the accommodation partners (i.e. visiting  accommodations, contacting on regular basis); Acting on leads, partner feedback and information on competitor activity; Able to translate statistics and insights about Booking.com's competitors as well as local market  knowledge into relevant...