2 jobs found

At Lucca, since 2002, we've been designing an HR platform that simplifies the daily lives of HR professionals, employees, managers—everyone, really. Thanks to our software suite, we automate internal processes to free up time for businesses: fewer tedious tasks, more energy for what truly matters. Today, we are over 800 Lucca employees spread across Paris, Nantes, Marseille, Barcelona, ​​Munich, and Geneva, and already more than 10,000 clients in 130 countries trust us. And to continue growing, we need you. You will be part of the  Customer Success team  dedicated to companies with fewer than 250 employees (the Mid-Market department) and made up of about thirty people whose average age is 27 years old. Your main mission will be to  support our small and medium-sized enterprise (SME) clients in the implementation  ,  adoption, and use of our solutions,  both in France and internationally, from Bordeaux. The position comprises three main areas. 1️⃣...

▶︎ 𝗖𝗲 𝗾𝘂'𝗼𝗻 𝗳𝗮𝗶𝘁 𝗰𝗵𝗲𝘇 𝗟𝘂𝗰𝗰𝗮 At Lucca, since 2002, we've been designing an HR platform that simplifies the daily lives of HR professionals, employees, managers… everyone, really. Thanks to our software suite, we automate internal processes to free up time for companies: fewer tedious tasks, more energy for what really matters. Today, we are more than 800 Luccaians spread across Paris, Nantes, Marseille, Barcelona, ​​Munich, and Geneva, and already more than 8,700 clients trust us in 130 countries. And to continue growing, we need you. ▶︎ Your career opportunities You will be part of the Customer Success (CS) team dedicated to supporting our key accounts (Annual Recurring Revenue exceeding €14,000 and with more than 250 employees) and made up of around forty enthusiastic Luccasians. ▶︎ 𝗖𝗲 𝗽𝗼𝘂𝗿 𝗾𝘂𝗼𝗶 𝗼𝗻 𝗮 𝗯𝗲𝘀𝗼𝗶𝗻 𝗱𝗲 𝘃𝗼𝘂𝘀 Under the responsibility of our CS Director and in close collaboration with all Customer Success teams, your main mission will be to support clients in the...