3 jobs found

Descriptif du poste The Customer Success Representative (CSR) is responsible for identifying, qualifying, and initiating business opportunities with large companies within the Enterprise division, specifically focusing on the   German market . He/she works closely with Account Managers (AMs), Customer Success Managers (CSMs), and Key Account Managers (KAMs) within the Enterprise team to fuel the sales pipeline and support growth in the Key Accounts segment. 🎯   Main Missions 1. Onboarding and Adoption Prospect and guide new clients in mastering and implementing the Naboo platform, as well as setting up the preferential conditions negotiated for them. Canvass and identify new clients within the   German market . Ensure the accuracy of the Back Office (entities, users) and HubSpot CRM (meetings, entities). Responsible for precise account mapping. Plan and participate in client events to foster platform adoption. Ensure rapid...

Descriptif du poste The Customer Success Representative (CSR) is responsible for identifying, qualifying, and initiating business opportunities with large companies within the Enterprise division, specifically focusing on the   Spanish market . He/she works closely with Account Managers (AMs), Customer Success Managers (CSMs), and Key Account Managers (KAMs) within the Enterprise team to fuel the sales pipeline and support growth in the Key Accounts segment. 🎯   Main Missions 1. Onboarding and Adoption Prospect and guide new clients in mastering and implementing the Naboo platform, as well as setting up the preferential conditions negotiated for them. Canvass and identify new clients within the Spanish market. Ensure the accuracy of the Back Office (entities, users) and HubSpot CRM (meetings, entities). Responsible for precise account mapping. Plan and participate in client events to foster platform adoption. Ensure rapid and...

Descriptif du poste Naboo is looking for a strategic and data-driven   Customer Success Manager   to spearhead the deployment and growth of our Enterprise accounts. You will be the bridge between technology and our clients’ strategic goals, ensuring that Naboo becomes an indispensable part of their corporate infrastructure. 🎯 Mission & Objectives Your   North Star   ⭐️ is to guarantee the rapid and sustainable deployment of Naboo within Enterprise accounts post-signature. Your success is measured by the   Wallet Share : the actual revenue generated vs. the client’s total potential. Secondary KPIs: Customer Satisfaction:   Maintaining a high Net Promoter Score (NPS). Value Creation:   Maximizing client savings and ensuring platform compliance. Growth:   Increasing the number of active users and generating new GBV. 🛠 Key Responsibilities 1. Software & Data Management Platform Integration:   Set up and maintain...