SINGULART
Hybrid (Paris, France)
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Descriptif du poste
Mission Own the Customer Success strategy and execution for our saas product (artist side)
Customer Success at Singulart
The Customer Success manages the artists using our saas product : 8,000 artists from 80+ countries, 6 people under management operating in 5 languages (EN, FR, DE, ES, IT)
Core responsibilities
Design and drive a top-class customer support for artists.
Define, monitor and improve key retention metrics.
Make productivity gains by deploying AI.
Collaborate with other departments (product,...