Shippeo
Hybrid (Paris, Île-de-France, France)
About the role
As a Customer Success Manager at Shippeo, you are the ultimate "problem-solver" and strategic partner for our SMB and Midmarket accounts. You don't just manage relationships; you drive the operational heartbeat of our customers' digital transformation. From unblocking carrier onboarding delays to leading high-impact business reviews, you are a "doer" who thrives in a high-velocity environment and isn't afraid to dive deep into technical tickets to ensure customer success.
Please Note: This role is based in Paris and operates on a hybrid model, requiring two days per week in the office.
As we operate internationally, we kindly request all candidates to submit their CV in English. Unfortunately, applications submitted in any other language will not be considered.
Contract Type: Permanent (CDI)
Function: Customer Success Management
Key Responsibilities
Portfolio Mastery: Independently manage a diverse portfolio of...