2 customer success manager mid market jobs found

Our Mission 🌐 We're making cash management easy and rewarding Spiko is a Paris-based fintech, founded in 2023 by Paul-Adrien Hyppolite and Antoine Michon. We empower businesses of all sizes to access the best cash management products that are usually reserved for large corporations and institutional investors. Our products are available through a web app, via API, or through a growing network of distribution partners. Unlike banks, which tend to offer rigid products, our solutions are straightforward, transparent, and incredibly flexible. Hundreds of companies trust us to collectively manage hundreds of millions of euros through our platform. The role: Customer Success Manager As a Customer Success Manager at Spiko, you are the voice of Spiko to our customers. The role spans two core areas: Tech-Touch Approach / Customer Care / You own the end-to-end client care experience and are accountable for key satisfaction metrics, including first response time, resolution rate,...

Our Mission Money sitting idle is money lost. We're fixing that. Founded in 2023 by Antoine and Paul-Adrien, Spiko gives SMEs, non-profits, financial advisers and fintechs access to institutional-grade cash management, via app or API. We are building the full infrastructure: issuing, operating, and distributing the products ourselves. Two years after launch, we serve thousands of organizations across Europe and process hundreds of millions of euros in flows every month. Our ambition: become the world's leading treasury management infrastructure in a market worth trillions. We are backed by Index Ventures, the CEO of Revolut, the founder of Kyriba, and the CTO of Wise. Spiko runs on excellence, transparency, and straight talk. The role: Account Executive - Italy As Account Executive - Italy, you will drive Spiko's growth in Italy by owning the full sales cycle - from hunting new accounts to managing key client relationships - while helping building a sales team from the...