Syroco
Marseille, Provence-Alpes-Côte d'Azur, France
About the job
About Syroco
Syroco is a Climate Tech startup helping the maritime industry accelerate its energy transition. We deliver digital solutions that enable ship operators and charterers to reduce emissions and optimise performance by combining advanced physics modeling, data analytics, and machine learning.
Role Overview
As a Customer Success Manager (CSM) at Syroco, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our innovative solutions. You’ll act as the primary point of contact for Syroco’s clients, ensuring their success by aligning our products and services with their goals. By fostering strong relationships, you’ll enhance customer satisfaction, retention, and growth.
Key Responsibilities
Client Onboarding & Training
Guide new customers through onboarding, ensuring a smooth transition and full understanding of Syroco’s solutions.
Provide training and resources to enable clients...