2 jobs found

About the job We are recruiting for a proactive and customer-focused Customer Relationship Manager to manage and nurture long-term relationships with key clients. Key Responsibilities: Build and maintain strong, long-term relationships with assigned clients. Act as the primary point of contact for customers, ensuring timely responses and proactive communication. Understand client needs and business goals to provide tailored solutions and support. Monitor customer health, usage patterns, and satisfaction metrics to anticipate and address issues early. Drive customer retention and loyalty through regular check-ins, feedback sessions, and service reviews. Collaborate with internal teams (sales, product, operations, support) to ensure a seamless customer experience. Identify and pursue upsell, cross-sell, and renewal opportunities. Manage onboarding, training, and adoption processes for new clients. Handle escalations and work to resolve issues...

About the job Our client is seeking a driven and results-oriented Account Executive to join their sales team. You will be responsible for managing client relationships, identifying new business opportunities, and achieving revenue targets. Key Responsibilities: Develop and maintain relationships with new and existing clients to understand their business needs. Present and demonstrate products or services to clients and prospects. Identify and pursue new sales opportunities through networking, cold calling, and market research. Negotiate pricing, terms, and contracts in collaboration with internal teams. Achieve or exceed monthly and quarterly sales targets and KPIs. Prepare and deliver sales proposals, quotes, and presentations. Coordinate with internal teams (e.g., marketing, product, operations) to ensure client satisfaction. Track all sales activities and client communications in the CRM system. Provide regular reports and forecasts to sales...