TRX
Remote (France)
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Key Responsibilities
Act as the main point of contact for customers after they begin using the company’s products or services.
Support onboarding and training to help customers get started quickly and confidently.
Monitor customer usage, satisfaction, and overall account health to identify potential issues early.
Build and maintain strong relationships with customers in the nuclear sector.
Work closely with internal teams (Sales, Product, Engineering, Support) to communicate customer feedback...