2 senior customer success manager jobs found

Partner Manager, CPG/FMCG - Uber Advertising About the Role At Uber, we're rewriting the way the world moves. The Uber Ads team is at the intersection of this journey, helping brands reach our massive global audience of earners and eaters in the moments that matter most. We are looking for a Partner Manager within the CPG/FMCG (Consumer Packaged Goods) sector to join our high-growth Advertising division. In this role, you will be the primary engine for establishing and strengthening key client relationships. You'll be tasked with driving revenue, educating partners on our unique ecosystem, and ensuring world-class satisfaction in a fast-paced environment. You'll work strategically across Uber Rides and Uber Eats, collaborating with local and international stakeholders to drive the adoption of our advertising products. From campaign execution and account management to deep-dive reporting, you will be the face of Uber Ads for some of the world's most iconic brands. What You'll Do...

As the Enterprise Account Manager, you will manage a portfolio of top Enterprise QSR brands, becoming their main point of contact. You'll be expected to deeply understand their operations, priorities, and challenges to proactively identify opportunities and help them perform better on Uber Eats. You'll partner with Franchisee Account Managers to help them deliver exceptional value to franchise partners through best-in-class local support. You will drive growth, operational efficiency, and customer experience, while aligning cross-functional teams to unlock long-term mutual value. What You'll Do  Sales Strategy & Execution : Build and implement strategic plans. Exceed revenue targets through upsell and cross-sell initiatives, using data to identify growth levers and engaging internal specialists when needed. Lead and support complex commercial renegotiations, aligning internal stakeholders and partner priorities to drive sustainable, long-term value. ...