Wakeo
Hybrid (Paris, Γle-de-France)
About the job
Wakeo provides a SaaS platform to bring real-time visibility on intercontinental transportation.
Using AI-based technology, we help shippers and logistics providers build a resilient and sustainable supply chain π
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We already work with global leaders such as Uniqlo, Michelin, Corteva, Air Liquide, Rhenus or Hartrodt with users in more than 180 countries and we are rapidly growing our network.
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And we do not plan to stop there! We just raised β¬18 million with Statkraft Ventures and our historical investors Promus Ventures, 360 Capital, 50 Partners and Techstars, to give even more visibility to worldwide transport actors. π
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As a Customer Success Manager , you will be the trusted advisor of your customers. You will be taking over the customer after the contract is signed.
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Your main objectives are:
Drive usage & build amazing ROI alongside your customers
Guarantee 0 churn
Boost upsell/ cross sell over...