2 saas jobs found

About us: XBO is a fast-growing crypto and fintech platform, reshaping how users interact with digital assets and financial services. Based in Limassol, we’re driven by innovation and dedicated to building a dynamic and efficient business. About the Role:  Location:  Europe / UAE (Remote or Hybrid) Duties Manage VIP and strategic accounts Own retention, expansion, and revenue growth of assigned portfolio Act as trusted advisor to senior client stakeholders Identify and execute upsell and cross-sell opportunities Lead quarterly business reviews (QBRs) Coordinate complex internal resources for VIP clients Act as escalation owner for high-impact issues Contribute to Client Success playbooks and best practices Requirements 5+ years experience managing enterprise or VIP accounts Strong commercial and relationship-management skills Background in fintech, payments, or regulated environments Proven experience driving net revenue retention...

About us: XBO is a fast-growing crypto and fintech platform, reshaping how users interact with digital assets and financial services. Based in Limassol, we’re driven by innovation and dedicated to building a dynamic and efficient business. About the Role:  Location:  Europe / UAE (Remote or Hybrid) Duties Own client relationships post-onboarding Drive product adoption and ongoing usage Monitor client activity, volumes, and engagement Act as first point of contact for operational and commercial matters Proactively manage retention risks Coordinate internally to resolve issues efficiently Maintain accurate account notes and client health indicators Support upsell and expansion opportunities Requirements 2–5 years experience in client success, account management, or operations Experience with B2B fintech, payments, or SaaS clients preferred Strong communication and stakeholder management skills Highly organised and detail-oriented...