vizzia
Hybrid (Paris)
Context:
Vizzia is scaling rapidly, with the ambition to grow from €4M ARR today to €9M by the end of 2026 and €30M by the end of 2027 . Alongside new sales, this growth relies heavily on strong product adoption, customer satisfaction, and account expansion .
Today, more than 200 local authorities use Vizzia to tackle illegal dumping and better manage public space issues. Our goal is to reach 450 local authorities by the end of 2026 .
Customer Success is a key driver of our growth. As a Customer Success Manager , you will manage a portfolio of local authorities and ensure the successful implementation, adoption, and long-term engagement with our solution.
You act as the main point of contact for clients from project launch throughout the entire lifecycle of the relationship. Your role is to build strong partnerships with public-sector stakeholders, ensuring they derive real value from the platform while maintaining high levels of satisfaction and...