35 jobs found in Courbevoie

Description Job Title: Customer Success Operations Manager Job Description: We seek a highly motivated Customer Success Operations Manager to join our team. In this role, you will orchestrate the customer journey, identify customer needs, and drive value realization.  Y ou will play a pivotal role in driving the efficiency and effectiveness of our customer success initiatives. You will work closely with  regional  leadership and cross-functional teams to develop and implement strategies that enhance customer satisfaction and loyalty. Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives. Key Responsibilities: Strategic Planning and Execution: Develop and implement standard methodologies for customer success operations. Set  and track  clear goals, KPIs, and metrics to measure success. Data...

About the job 🌟 Qui sommes-nous ? Chez Learnation Group , notre ambition est claire : révolutionner les solutions d’apprentissage linguistique . Notre groupe dynamique et en pleine expansion rassemble quatre sociétés complémentaires, formant un écosystème unique : 💼 7Speaking : Des offres conçues pour les RH et les entreprises, permettant à leurs collaborateurs de développer leurs compétences linguistiques et d’exceller dans un environnement professionnel international. 🎓 PrepMyFuture : La référence dans la préparation aux certifications linguistiques (TOEIC, TOEFL, IELTS, etc.). 🌟 Educastream : Des solutions de formation linguistique personnalisées pour les particuliers. 🚀 Learnation : Le groupe visionnaire qui pilote l’ensemble, assure la cohérence stratégique et stimule l’innovation. Ensemble, nous aidons des milliers d’apprenants et d’organisations à maîtriser les langues, à explorer de nouvelles opportunités et à s’ouvrir...

About the job Yseop is recognized as the world-leading AI software company and pioneer in Generative AI. Yseop is the leader in Generative AI for regulated industries, changing the way content automation solutions are delivered with a human-centric, AI platform. Yseop is reimagining the future of scientific writing to get medicine into the hands of those who need it faster. With a suite of industry-specific applications and cutting-edge hybrid Natural Language Generation (NLG) technology that blends symbolic, machine learning, and LLM techniques, Yseop ensures that even the most demanding content automation tasks are met with ease, scalability and application security across the entire enterprise At Yseop, our mission is to support companies through this digital transformation. We believe that our cutting-edge artificial intelligence technology allows businesses to increase the efficiency of their operations and shift employee time spent on tedious tasks to more...

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.   AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.   BUSINESS NETWORK Our Business Network Cloud division is a globally leading B2B solution that powers the world’s largest business network in the Cloud, enabling over 20 billion digital commerce transactions per year. We provide innovative B2B integration solutions that securely...

Catalina Marketing France SAS; company affiliated with Catalina Marketing Corporation (*)  Pourquoi Catalina?  Chez Catalina, nous comprenons que notre succès résulte du talent et de l'engagement de nos collaborateurs. Nos principes directeurs ouvrent la voie à la victoire sur les marchés que nous servons, et notre potentiel est puissant. En rejoignant l'équipe de Catalina, vous ferez partie d'un environnement inclusif qui favorise la flexibilité, l'engagement communautaire, l'équilibre vie professionnelle et personnelle ainsi que des opportunités de croissance professionnelle.  L'Opportunité Tu es attiré(e) par l’univers de la grande consommation, tu aimes la vente et le Conseil en Marketing ? Cette annonce est pour toi ! Ta mission, si tu l’acceptes ! Tu intègres le département RETAIL de Catalina Marketing France. En collaboration avec un ou plusieurs Customer Success managers, tu mets en œuvre la stratégie de l’enseigne à travers les propositions marketing....

About the job Êtes-vous prêt pour un nouveau défi ? Rejoins l’agence spécialiste de la Vente en France et donne un tournant à ta carrière. UPTOO , c'est plus de 150 collaborateurs, 5 bureaux et une place de n°1 au classement Great Place To Work France 2023. Nous accompagnons chaque jour les dirigeants de PME et d’ETI à accélérer leur croissance grâce à des équipes commerciales bien recrutées, bien formées, bien managées et bien outillés. Notre terrain de jeu : le Sales Enablement, un marché en pleine explosion aux US. Notre ambition : devenir la référence française. Votre rôle : accompagner nos clients dans leurs projets de transformation commerciale via nos plateformes POP et Formation / Coaching Et pour raconter cette histoire, faire rayonner notre marque et sublimer nos messages… on cherche notre futur·e CSM à Paris. Ce qu’on vous propose Être CSM, c’est être au cœur de l’action. Les clients tout comme leurs...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.   Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to...

The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth. As a Lead Customer Success Manager (CSM) on the Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth.  In this role, you will: Oversee the customer experience for a portfolio of 30-40 enterprise-level,...

Descriptif du poste You will play a key role in ensuring the satisfaction and loyalty of our customers, travel agencies, by guaranteeing their success on Ezus, from onboarding to growing their use of the software. In the midst of a scaling phase, the Ezus   Operations   team is at the heart of the customer experience. As a   true conductor , you will be the primary point of contact for our users, while working closely with the   Product   and   Sales   departments to develop the solution and maximize the value it provides. Specifically, you will be responsible for: 🎓   Training and supporting our new customers : ensuring their complete onboarding, leading training sessions, and guaranteeing their activation on the platform. 💬   Managing an agency portfolio : monitoring satisfaction, renewals, additional sales (upsells), recommendations (referrals), and usage analysis. 🧩   Collaborating with Product & Tech : identifying customer pain points,...

About the job Rejoignez l’une des plus grandes et des plus innovantes entreprises de la tech immobilière au monde. Soutenue par les leaders mondiaux de l’investissement KKR et CPP Investments, AVIV Group redéfinit la manière dont les gens achètent, vendent, louent et estiment des biens immobiliers. Présent en France, en Allemagne, en Belgique et en Israël, nous sommes à l’origine de certaines des plateformes immobilières digitales les plus emblématiques dont SeLoger🇫🇷, Immowelt 🇧🇪, Immoweb🇩🇪, Meilleurs Agents (leader de l’estimation immobilière en ligne en France) Yad2 (site de petites annonces n°1 en Israël), et Homeday, l’une des proptech à la croissance la plus rapide en Allemagne. Notre mission? Simplifier et fluidifier l'expérience immobilière à travers l'ensemble de nos plateformes. Nous allions données, technologie et expertise humaine pour trouver le bon endroit pour chacun ! Rejoignez-nous pour façonner l’avenir de l’immobilier. Description du...

Job Description Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.   Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their...

Licorne Society a été missionné par une startup en pleine croissance pour les aider à trouver un Customer Success Manager. [justify]Alors que le numérique transforme le monde, l’enseignement dans les collèges et les[/justify] [justify]lycées s’appuie encore massivement sur le papier. Les enjeux de la numérisation[/justify] [justify]sont grands :[/justify] Accompagner la transition numérique du corps enseignant et démultiplier leurs capacités pédagogiques ; Démocratiser le numérique éducatif auprès d’une génération d'élèves nés avec un smartphone dans la main ; Réinventer l’accès aux ressources des manuels scolaires en les rendant totalement granulaires, modifiables et collaboratives, et permettre à des collectivités de produire des contenus territoriaux ; Garantir un cadre de confiance intégrant notamment l’éducation aux médias et le respect des données personnelles. [justify]Cette EdTech relève ce défi ! La startup qui permet déjà à 12 millions...

About the job CleverConnect est une scale-up franco-allemande de la HR Tech qui révolutionne l’expérience du recrutement. Fondée il y a 10 ans par des ingénieurs passionnés, nous réinventons l’embauche grâce à des solutions digitales innovantes et des plateformes SaaS de nouvelle génération, rendant le processus plus rapide, intelligent et efficace. 🚀 Chaque année, nous aidons plus de 10 millions de candidats à trouver le job idéal en valorisant leur personnalité et leur motivation. En parallèle, nous accompagnons les recruteurs dans l’optimisation de leurs processus grâce à une technologie de pointe basée sur l’IA, leur offrant plus d’agilité, d’impact et d’efficacité. 🔎 CleverConnect , c’est aussi une équipe européenne de 150 collaborateurs, unis par des valeurs fortes : l’innovation, l’impact sociétal et l’ambition de transformer le monde du travail. 👌 Nous sommes convaincus que le recrutement de demain doit être plus inclusif, transparent et humain et...

About the job En tant que Responsable Customer Success Manager H/F, rattaché(e) directement au Directeur Commercial Europe, vous êtes responsable du succès commercial et de l'excellence opérationnelle de votre périmètre. Vous serez en charge du pilotage et du management d'une équipe de 4 personnes (3 Customer Success Manager et 1 superviseuse). LES MISSIONS Business, excellence opérationnelle et croissance Définir et mettre en œuvre les priorités régionales pour garantir que tous les objectifs de revenus récurrents, de marge et de croissance du portefeuille sont atteints Piloter les renouvellements de contrats, l'expansion (foisonnement/upselling/cross-selling) et l'acquisition de nouveaux services au sein de la base installée en dirigeant une équipe performante de Customer Success Managers Collaborer étroitement avec les équipes Avant-ventes et Offres pour concevoir des stratégies de solutions gagnantes adaptées aux besoins évolutifs des clients...

Tu cherches à donner du sens à ton talent et à avoir un impact positif sur le monde ? Née en 2016, padoa c’est 300 collaborateurs passionnés autour d’un logiciel et une offre de services conçus pour moderniser les services de santé au travail. Aujourd'hui, plus de 8 millions de salariés en France sont suivis sur notre logiciel SaaS. Après une levée de fonds de 80M€ en 2022, padoa est rentable et nous poursuivons notre mission avec encore plus d’ambition : Faire du monde du travail un univers de prévention afin d’améliorer la santé de millions de personnes ! Grâce à nos équipes et à notre positionnement premium, nous sommes devenus leader sur le marché français. Nous recrutons régulièrement les meilleurs talents pour concevoir, améliorer, développer, promouvoir et déployer padoa. Le projet te plait ? Rejoins l’aventure ! Tes missions Les Customer Success Managers, appelés chefs de projet run en interne, prennent le relai des équipes déploiement pour maintenir...

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program counterparts to drive a successful program. This role works with stakeholders across the company in Sales, Support, Marketing, Product, Engineering, and Finance. What You'll Do: Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution Manage complex integration cycles, relationship, with each Enterprise customers; developing key relationships and executing within customer subteams...

About Us  At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.  We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.  We operate in 145+ countries while proudly maintaining headquarters in New Zealand.  Role The Customer Solution Specialist (CSS) role is dedicated to providing technical support and subject matter expertise, providing product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team.   The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution-sale-based...

About Pelico  Pelico is an innovative French scale-up on a mission   to revolutionize manufacturing intelligence through resource optimization . We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity. At the forefront of   supply chain disruption management , we empower factories with unmatched agility and resilience. Our cutting-edge SaaS Supply Chain Operations platform enables teams to swiftly navigate disruptions, ensuring maximum efficiency. Since 2019, we’ve transformed operations for industry leaders in   aerospace, industrial equipment, and luxury watchmaking, driving impact in 15+ countries. Trusted by Airbus, Safran, Cartier, Daikin, and Eaton , we are redefining the future of manufacturing. About our Team With a dynamic team of over 120 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and...