13 jobs found in Issy-les-Moulineaux

RusHour is a   French company   that is reinventing the way restaurants operate to maximize their online success. Today, we help more   than 3200 restaurants in Europe   increase their sales and operate more efficiently by providing them with a centralized place to manage all delivery and click&collect orders from   a single tablet and printer   . We envision a future where most restaurants operate multiple virtual brands within the same kitchen and deliver to customers 15-20 minutes from their point of sale. By joining RusHour, you will be at the forefront of participating in the rapid evolution of the restaurant industry and the explosion of the online ordering sector. Tasks As a Customer Success Manager, your role is to   provide exceptional service to our customers   by answering questions and finding solutions to problems related to our products and services. You will have a daily impact by supporting our diverse and varied clients and partners in...

RusHour is a   French company   that is reinventing the way restaurants operate to maximize their online success. Today, we help more   than 5000 restaurants in Europe   increase their sales and operate more efficiently by providing them with a centralized place to manage all delivery and click&collect orders from   a single tablet and printer   . We envision a future where most restaurants operate multiple virtual brands within the same kitchen and deliver to customers 15-20 minutes from their point of sale. By joining RusHour, you will be at the forefront of participating in the rapid evolution of the restaurant industry and the explosion of the online ordering sector. Tasks As a Customer Success Manager, your role is to   provide exceptional service to our customers   by answering questions and finding solutions to problems related to our products and services. You will have a daily impact by supporting our diverse and varied clients and partners in...

The Mission Backlight is a global media technology company dedicated to improving the entire video content lifecycle, from creation to monetization. Our suite of SaaS solutions empowers creative teams at every stage of production and is trusted by video-forward organizations like Google, Ubisoft, the Atlanta Hawks, and Marvel. As our Senior Customer Success Manager, France, you'll own the success of our high-growth, mid-market customer portfolio in a key European market. You'll serve as a trusted advisor, driving retention, satisfaction, and expansion by ensuring customers maximize value from our solutions. Responsibilities Own the customer journey from onboarding to renewal and expansion. Build consultative relationships with key stakeholders, aligning solutions with strategic goals. Drive proactive, insight-driven engagements to ensure tangible customer value. Monitor account health, preemptively mitigate risk, and identify upsell...

Join our Customer Success organisation as a Digital Customer Success Manager! Play an important role in ensuring our customers achieve success through scalable, data-driven engagement. You’ll develop automated strategies to promote product adoption, foster satisfaction, and empower customers with the resources they need to thrive. Be part of a team known for its strong sense of collaboration and collective success, where every contribution is recognised and celebrated! Responsibilities - Manage a high-volume portfolio of mid-market customers and develop relationships with key contacts at customer accounts. Balance automated workflows with the ability to prioritise support for key accounts. - Drive adoption of our software and identify opportunities for expansion through engaging with our customers, including through high-impact business reviews. - Execute high-velocity outreach using scalable engagement strategies, such as phone and email cadences and webinars to...

Job description About Energy One Energy One is a leading provider of software solutions and services for the global energy trading industry. With a presence in Australia, the UK, France, and Belgium, we help businesses optimize their energy trading strategies through technology-driven solutions and expert market insights. As part of our ongoing expansion in Europe, we’re seeking a Customer Succes Manager to join our team in Paris, France.  About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term success by managing accounts throughout the entire lifecycle, from onboarding to renewal. This role ensures a seamless customer experience, resolves escalations promptly, and provides both functional and technical support in collaboration with development teams. The position focuses on building strong relationships, promoting customer retention, and identifying growth opportunities through upselling strategies....

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Docusign Strategic Customer Success Account Manager (CSAM) is a high-impact, multi-faceted position, responsible for owning a portfolio of strategic accounts and renewals in an assigned territory. The Strategic CSAM serves as a customer adoption advisor, driving a return on our customers’...

About the job Sur l’Assistance comme ailleurs, Free ne fait rien comme les autres. L’innovation est permanente, avec une ambition claire : toujours plus de proximité, toujours plus de confiance, au service de nos 23 millions d’abonnés. La Direction Support & Excellence au sein de l'Assistance Free crée et garanti cette relation abonné unique, au travers de solutions rapides et efficaces. A chaque interaction, au-delà de simplement répondre aux questions de nos abonnés, nous nous assurons d’anticiper ses besoins, afin de lui apporter satisfaction, confiance & fidélité. Ceci grâce à un écosystème omnicanal, des parcours « customer centric » et la force d'une expérience collaborateur augmentée permettant de se concentrer sur une relation humaine et empathique envers nos abonnés. Description du poste Ce que tu porteras : La vision stratégique et opérationnelle des parcours abonnés clés , de l’entrée en contact à la clôture. L’identification des...

About the job At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a certified B Corp , we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than 500,000 businesses across 180 countries —from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches. We recently exceeded 200m ARR and reached...

Job description 🎯 Pourquoi ce poste est clé chez Upply ? Chez  Upply , on ne se contente pas d’accompagner nos clients : on transforme leur manière de piloter le transport et la logistique. Grâce à notre plateforme digitale, ils gagnent en visibilité, performance, et confiance dans leurs opérations. En tant que  Customer Success Manager , tu es  le pilier de la fidélisation . Tu joues un rôle stratégique, à la croisée du produit, du commercial et du support. Ton objectif ? Faire de chaque client un ambassadeur, en maximisant l’usage, la satisfaction et l’impact. 💼 Tes missions (non-exhaustives, mais claires) Onboarding & Formation  : Tu accompagnes les nouveaux clients stratégiques comme on accueille un VIP. Tu les formes à notre outils, définis des objectifs et KPIs de suivi avant de pouvoir suivre leurs performances tout au long de l’année Compréhension business  : Tu connais les enjeux de chaque client aussi bien qu’eux. Tu détectes leurs...

Your tasks Within the Strategic Projects and Customer Experience Department, you play a key role in SVP's customer strategy: the onboarding phase and the development of usage. In this role, your main responsibilities are as follows: Support and training Facilitating onboarding sessions: Organize onboarding sessions with the sales teams and conduct personalized training sessions (via video conference or in person) to present the SVP ecosystem. Configuration & access: Ensure that all users of a customer account have access to their spaces and that the settings correspond to the actual needs. Customized approach: Adapting the demonstration according to the market segment and customer profile to offer a use case tailored to customer needs: The call for experts The document database Please use AI for instant information retrieval. Job simulators for operational time savings. The appointment booking module with our experts....

Mangopay is a   wallet-based payment infrastructure   built specifically for organisations with complex, multi-party fund flows. A pioneer in multi-party payments. Our solution optimises fund flows on behalf of the organisations we work with using wallets as   programmable, composable   building blocks. Mangopay’s   regulated platform   collects payments, secures transactions and holds funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service providers, sellers, and consumers. Platforms and fintechs using Mangopay regain control and transparency over   multi-party payment flows , generate additional revenue, and improve operational efficiency. They can stay compliant while innovating and scaling.   Our team of 300+ people is spread across offices in Madrid, Paris, Warsaw, Berlin, Luxembourg and London. We're looking for talented individuals to join us in tackling the exciting challenges ahead.  At Mangopay,...

Senior Customer Success Manager - Energy & Utilities Paris, Île-de-France Region, FranceEmployees work in a hybrid modeWork 3 days a week from customer site or IFS office Full-time IFS Referral Bonus Code: SH Job Location: Hybrid Company Description IFS is a billion-dollar revenue company with 7,000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s...

MongoDB and Customer Success MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications. Our Customer Success team is the linchpin of the post-sales customer relationship. By combining...