27 jobs found in Paris

As a Customer Success Manager (CSM) for the French market, you will own a portfolio of customers and be responsible for driving product adoption, customer satisfaction, and retention. You will act as a trusted advisor to your customers, helping them achieve tangible outcomes from Tellent’s products and supporting their broader HR strategy. This role requires a strong balance between high-touch relationship management and scaled, data-driven initiatives. You will work hands-on with customers while also contributing to programs and campaigns that allow us to deliver value efficiently across a large portfolio. This is a high-impact role in a fast-growing SaaS scale-up, where your work directly influences churn, GRR, and long-term customer success. About the team The Customer Experience team currently consists of 7 team members. The team’s mission is to evolve into a proactive, data-driven Customer Success organization that drives product adoption, increases...

🌱 About us Greenly was founded in 2019 by   Alexis ,   Matthieu   and   Arnaud   with one mission:   make carbon management as essential as financial management . Today, we are a   global leader in carbon accounting , proudly   B-Corp certified   and part of the   French Tech 120 . Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease — supported at every step by our in-house climate experts. 💚 More than   3,500 companies in 20+ countries   use Greenly to manage their climate strategy: from carbon assessments and life-cycle analyses to SBTi trajectories and compliance with CSRD and CBAM. We are now a team of   200+ people from 40+ nationalities , based in Paris, London, Barcelona, and New York. 🌎 To date, we’ve tracked over 200 million tons of CO₂ through our platform. Our next milestone: 10,000 clients and   one billion tons of CO2 under management . 🌱 Our...

About the job Startup tech B2B, créée récemment, déjà en production, qui développe une plateforme de lead generation basée sur des signaux d’intention.   L’objectif : aider les équipes Sales & Marketing à transformer des signaux business en warm leads activables, avec une approche très data-driven et inspirée des meilleurs standards US, adaptée au marché européen.   Le rôle : Nous recrutons un(e) Founding CSM – Growth & RevOps, un poste clé au cœur du business. Ce n’est pas un rôle de support client : C’est un rôle très transverse, à la croisée du Customer Success, du Growth et du RevOps, avec un fort niveau d’ownership.   Tu rejoins l’équipe très tôt et participes directement à la structuration du go-to-market.   Tes missions : Customer Success (≈ 90 %) Prendre les clients par la main, de l’onboarding à l’activation Comprendre les enjeux Sales / Marketing / RevOps de chaque client Configurer l’outil (setup rapide...

Descriptif du poste Fort de 20 années d’expérience, Praxedo s’impose aujourd’hui comme le leader français de la gestion d’interventions en mode SaaS. Avec plus de 32M€ de chiffre d’affaires et plus de 180 collaborateurs, l’entreprise continue sa forte croissance en poursuivant une stratégie de long terme. En tant que Customer Success Manager Grands Comptes, vous êtes le partenaire stratégique d’un portefeuille clients. Votre mission : transformer leur gestion d’intervention en un levier de performance mesurable et pérenne. En binôme avec l’équipe Sales, vous alliez vision business et expertise technico-fonctionnelle pour : maximiser l’adoption et l’utilisation optimale de la solution, identifier les leviers de performance et opportunités d’évolution, accompagner l’intégration et l’exploitation des fonctionnalités, garantir la satisfaction et la fidélisation à long terme. Votre objectif : Devenir le référent de confiance qui garantit une...

About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace. Job Summary: Supermicro is looking for a Sr. Customer Success Program Manager. In this role, you will be In-charge of holding up, developing, implementing, and managing account strategies in order to provide the business with optimal quality, support & delivery performance. Essential Duties and Responsibilities:...

Hello, we're MakiPeople 👋 MakiPeople is solving one of the biggest problems in HR: recruitment. In 2024, Maki has experienced extraordinary growth of 300%,   transforming hiring for industry leaders   like H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, Clarins and many others, achieving 80% automation of screening and interviews, 3x faster time-to-hire and 20% lower turnover. Beginning 2025, we were thrilled to announce we raised a $28.6M Series A to   revolutionize HR with conversational AI agents . Led by Blossom Capital, with participation from DST Global and existing investors Frst, GFC, and Picus Capital, this funding will fuel our geographical expansion and our product development. Our mission is to   give human resources more-than-human powers , as we believe the future lies in a powerful mix of human ingenuity and AI-driven intelligence. Our agents don’t just assist—they do the work , enabling teams to focus on strategic priorities, unlock...

Description Commencez votre carrière chez Meltwater en tant que  Customer Success Manager   où chaque jour est une nouvelle occasion de faire briller nos précieux clients ! Nous sommes à la recherche de personnes dynamiques et motivées pour rejoindre notre équipe et jouer un rôle clé dans la création d'expériences mémorables. En tant que Customer Success Manager, vous allez booster l’adoption de nos produits, mettre en place des stratégies pour pallier aux risques et animer des sessions de formation pour nos utilisateurs. Chez Meltwater, on ne propose pas juste un job, mais un véritable tremplin pour votre croissance personnelle et professionnelle. Plongez dans un environnement qui valorise vos talents, encourage le mentorat et prône un leadership inclusif. Vous collaborerez avec des Account Managers expérimentés ainsi que des leaders qui s'engagent à soutenir votre parcours. Rejoignez notre équipe et devenez membre d’une communauté diverse qui célèbre vos talents...

About the job Et si vous accompagniez une profession en pleine évolution ?   ECMA , rattachée au Conseil National de l’Ordre des Experts-Comptables, est chargée de commercialiser et de distribuer des outils facilitant l’exercice de la profession et son rôle d’expertise comptable.   Leader sur le marché, nous adressons des enjeux stratégiques pour l’économie en général, accompagnons au quotidien les cabinets d’expertise comptable dans leur transformation digitale et sommes en évolution permanente. A ce titre, nous développons continuellement de nouvelles offres.   Nos plateformes de digitalisation : - jedeclare.com - jesignexpert.com - jefacture.com - conformexpert.com - jedataviz.com Vous trouverez toutes les informations nécessaires sur notre site internet https://ecma-solutions.com/   Notre Direction commerciale dédiée à la facturation électronique recherche 1 Customer Success Manager...

YOOBIC  is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Boots, Lidl, Vans, Lacoste, and Peloton, YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. This is a high impact role at the center of customer value. As a Senior Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for...

We're looking for a Senior Customer Success to join our team! You will play a key role in our land & expend strategy. Your main objective will be to build and strengthen relationships with our clients and secure strong sponsorship to sustain the business. You’ll be the orchestrator of the customer journey, coordinating the various day-to-day use cases. MISSIONS Ensure the ROI :   Work closely with key accounts to define clear business objectives, timelines, priorities, and metrics of success. Your ability to forge strong relationships will be critical in guiding our clients towards their goals. Be the trusted advisor in SaaS Governance:   Organize and lead a community of customers through sharing success stories, gathering feedback, and fostering peer engagement. Your insights will shape our approach to customer success. Be the main contact of the partnership:   Ensure robust sponsorship across diverse stakeholders, including CTOs, Architects,...

Le pôle Client Services chez Epsor La mission du pôle Clients Services est de délivrer la proposition de valeur d'Epsor en garantissant un haut niveau de satisfaction à l'ensemble de nos utilisateurs BtoB (nos entreprises clientes) et BtoC (les salariés de nos entreprises clientes). Le pôle compte une trentaine de personnes organisée en 5 équipes : L'Onboarding   qui gère l’ensemble des tâches liées à l’arrivée des nouveaux clients entreprises grands comptes chez Epsor Le Customer success   qui accompagne nos clients grands comptes dans la valorisation de leur dispositif d'épargne salariale et retraite, et qui assure un niveau de relation élevé avec ces clients stratégiques Le Customer support   qui gère l'onboarding des nouveaux clients entreprises ETI et PME ainsi que l’ensemble des demandes courantes de tous nos clients entreprises (grands comptes, ETI et PME) Le Customer Care   qui conseille et accompagne nos épargnants (salariés des...

À propos de   Compétences & Métiers Compétences et Métiers   est un   organisme de formation spécialisé dans le bilan de compétences et l’accompagnement des parcours professionnels . Acteur reconnu du secteur, nous accompagnons aujourd’hui   plus de 1 500 bénéficiaires   dans la réalisation de leur bilan de compétences, en présentiel et à distance, au sein d’un cadre méthodologique exigeant et conforme aux standards qualité. L’organisme connaît une   croissance accélérée , portée par un   projet ambitieux en pleine structuration , visant à repenser les dispositifs d’accompagnement et de formation professionnelle grâce à des approches innovantes, digitales et humaines. Située   au cœur de Paris , Compétences et Métiers s’appuie sur les   meilleurs outils digitaux du marché   (CRM HubSpot, téléphonie Ringover, plateformes e-learning, outils d’analyse et solutions intégrant l’intelligence artificielle) afin d’offrir une expérience fluide, performante et...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.   Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if...

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes...

About Us SECUTIX est le leader du marché des solutions digitales avancées pour l’industrie de l’événementiel. Offrant une plateforme cloud ouverte et parfaitement intégrée, SECUTIX donne aux organisations un contrôle total ainsi qu’une suite d’outils pour mieux comprendre et engager leurs publics grâce au digital, monétiser leurs produits et services, sécuriser leurs opérations et offrir des expériences de haut niveau. SECUTIX accompagne une large gamme d’organisations à l’échelle mondiale, notamment des clubs de sport, stades, musées, organisateurs de spectacles, parcs de loisirs et festivals. Parmi ses clients emblématiques figurent l’UEFA, l’Opéra National de Paris, le Centre Pompidou, le Paléo Festival, le Musée Picasso Paris et bien d’autres. Job Description Nous recherchons un professionnel qualifié pour rejoindre notre équipe Customer Success en tant que   Customer Success Senior Specialist . Votre mission sera de renforcer les...

Our mission We give everyone—from solo professionals to global enterprises—access to top-tier cash management products once reserved for the big guys: large corporations and institutional investors. Our products are available online, via API, or through a growing network of distribution partners. Unlike banks with their rigid products and complex contractual terms, we offer a simple, transparent, and flexible way to put your cash to work. About Spiko Founded in mid-2023 by   Antoine   and   Paul-Adrien , Spiko is a fast-growing fintech now helping 800 companies put several hundred million euros in idle cash to work. Our culture We foster a   culture of excellence   rooted in   transparency ,   humility , and   performance . This mindset shapes how we make decisions, how we share information internally, and how we design and sell our products. As a Customer & Compliance Analyst, you’ll enhance customer satisfaction by ensuring smooth onboarding,...

Why Join Us? As a Customer Success Manager at Check Point, you will act as a trusted advisor to strategic customers throughout their post-sales journey. You will be responsible for driving customer value, adoption, and long-term retention by ensuring customers fully leverage Check Point’s industry-leading cybersecurity solutions. In this role, you will build strong relationships with executive and technical stakeholders, understand their business and security objectives, and advocate on their behalf internally across Product, Engineering, and Support teams. You will lead account planning and customer engagement activities such as QBRs and regular cadence calls, monitor deployment and usage, and ensure contractual commitments are met. You will also play a key role in identifying growth opportunities, supporting upsell and cross-sell initiatives, and collaborating with partners on strategic accounts — all while delivering an outstanding customer experience that strengthens...

Your mission You are responsible for our french customers and take care of all communication You are introducing an innovating payment processes for car dealer groups and other industries You are responsible for the training of the operational managers (remotely/on site) for our product usage You identify possible “stumbling blocks” in the onboarding project and eliminate them in coordination with customers and your colleagues from other areas You are in charge of upgrading our solution for existing clients Through your proximity to the customer, you help to continuously improve our product and processes Your profile You have at least 5 years of experience in digital (multi) project management, ideally with proof of your own successful projects A structured and clean way of working, even in stressful situations: you are used to keep several balls in the air Clear and confident communication at C-level, even in a...

Overview Start date:  September 2026 Placement length:  12 or 24 months Type of Employment:  Apprenticeship Location:  Paris, France   Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.     As a  Customer Success Account Management Intern , you will help develop and strengthen foundational relationships with key customer stakeholders and technical teams to support high‑quality solution delivery. In this role, you will guide and facilitate conversations that drive progress toward customer business objectives and ensure alignment across stakeholders. You will contribute to the planning and execution of customer programs, including leading customer‑facing program reviews and supporting structured program management activities. This experience...

Licorne Society a été missionné par une startup en pleine croissance pour les aider à trouver un Customer Success Manager.   Alors que le numérique transforme le monde, l’enseignement dans les collèges et les lycées s’appuie encore massivement sur le papier. Les enjeux de la numérisation sont grands : Accompagner la transition numérique du corps enseignant et démultiplier leurs capacités pédagogiques ; Démocratiser le numérique éducatif auprès d’une génération d'élèves nés avec un smartphone dans la main ; Réinventer l’accès aux ressources des manuels scolaires en les rendant totalement granulaires, modifiables et collaboratives, et permettre à des collectivités de produire des contenus territoriaux ; Garantir un cadre de confiance intégrant notamment l’éducation aux médias et le respect des données personnelles.   Cette EdTech relève ce défi ! La startup qui permet déjà à 12 millions d'utilisateurs d'organiser toutes leurs connaissances est devenue en...