69 senior customer success manager jobs found in Paris

Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ? Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance. Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvrez un lieu où vos compétences seront valorisées et où vous pourrez façonner l'avenir de la gestion financière. Notre vision Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes. Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise....

Role Summary As a Senior Account Manager, you are a committed, proactive and highly organised professional. Reporting to the Head of Account Management, you will be responsible for managing, developing and retaining a portfolio of strategic and complex clients. Acting as a trusted advisor, you will support clients at both a local and global level, combining strategic thinking with operational excellence. What You'll Do Client Retention & Business Development Develop a deep understanding of each client's business, objectives and travel programme to provide tailored recommendations. Ensure high levels of client satisfaction, retention and long-term loyalty. Monitor contractual commitments and service quality to ensure expectations are consistently met. Work closely with the Marketing team to secure and document client testimonials and success stories. Identify and convert commercial growth opportunities within existing accounts. Maximise account profitability by recommending...

Mangopay is a wallet-based payment infrastructure built specifically for organisations with complex, multi-party fund flows. A pioneer in multi-party payments. Our solution optimises fund flows on behalf of the organisations we work with using wallets as programmable, composable building blocks. Mangopay's regulated platform collects payments, secures transactions and holds funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service providers, sellers, and consumers. Platforms and fintechs using Mangopay regain control and transparency over multi-party payment flows, generate additional revenue, and improve operational efficiency. They can stay compliant while innovating and scaling. Job Description Mangopay has spent the past decade becoming the payments and wallet infrastructure behind many of Europe's largest platforms and marketplaces. As we enter a new stage of growth, we are looking for an experienced Customer...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Senior Account Manager – Public Sector With a global network of customers, partners, employees, and thought leaders, SAP helps organizations run better through digital transformation and continuous innovation. You will join a dynamic, customer-focused team dedicated to delivering high-impact transformation initiatives across the public sector. As a Senior Account Manager, you will be responsible for a strategic portfolio covering French local governments...

DESCRIPTION Amazon Web Services (AWS) is seeking a world-class sales leader to manage our global customer relationship with one of the largest and most strategic insurance companies in the world. As a Global Account Manager (GAM), you will provide business leadership and strategic direction across geographies, develop and execute complex enterprise sales motions, and build deep, trust-based partnerships at the most senior levels of the customer's organization. This is a high-visibility role with full account and relationship ownership. You will be responsible for delivering against ambitious business and financial targets while shaping the long-term cloud adoption strategy for a customer undergoing significant digital and AI-driven transformation. This is one of the most strategic customer relationships in AWS's global financial services portfolio. You will have the opportunity to shape how one of the world's largest insurers adopts cloud and AI at scale - working at the...

Job Number: R0002668 Posted On: 06/30/2026 Location: Boulogne-Billancourt, Île-de-France Region Additional Locations: Boulogne Billancourt, Hauts-de-Seine, France Apply Now Catalina Marketing France SAS; company affiliated with Catalina Marketing Corporation (*) Pourquoi Catalina? Chez Catalina, nous comprenons que notre succès résulte du talent et de l'engagement de nos collaborateurs. Nos principes directeurs ouvrent la voie à la victoire sur les marchés que nous servons, et notre potentiel est puissant. En rejoignant l'équipe de Catalina, vous ferez partie d'un environnement inclusif qui favorise la flexibilité, l'engagement communautaire, l'équilibre vie professionnelle et personnelle ainsi que des opportunités de croissance professionnelle. L'Opportunité Tu intègres le département RETAIL composé de 30 collaborateurs de Catalina Marketing France. Dans une équipe de plusieurs...

Catalina Marketing France SAS; company affiliated with Catalina Marketing Corporation (*) Pourquoi Catalina? Chez Catalina, nous comprenons que notre succès résulte du talent et de l'engagement de nos collaborateurs. Nos principes directeurs ouvrent la voie à la victoire sur les marchés que nous servons, et notre potentiel est puissant. En rejoignant l'équipe de Catalina, vous ferez partie d'un environnement inclusif qui favorise la flexibilité, l'engagement communautaire, l'équilibre vie professionnelle et personnelle ainsi que des opportunités de croissance professionnelle. L'Opportunité Tu intègres le département RETAIL composé de 30 collaborateurs de Catalina Marketing France. Dans une équipe de plusieurs Key Account Managers, tu appliques la stratégie commerciale de ton enseigne. Tu reportes au Key Account Senior. Au quotidien, tu sécurises et développes le...

## Role details Location: Paris (with travel to the US) Starting Date: asap Full-time 2-4 years experience Perfectly bilingual English / French required ## About Bravi Most of the economy still runs on physical products - windows, shutters, HVAC systems, solar panels. The companies that manufacture and install them aren't going anywhere. But the way they operate is about to change completely. [Bravi](https://bravi.app/) is building the AI layer for these businesses: voice agents that answer calls 24/7, chat assistants that capture leads instantly, and AI knowledge bases that help field teams answer technical questions without calling support. We're backed by Y Combinator (F25), live with manufacturers and distributors doing hundreds of millions in revenue, and growing fast. Bravi Squad system - Allowing Voice AI agents to work together Bravi was founded by [Anas](https://www.linkedin.com/in/anas-bouassami/) (EPFL / UC Berkeley) and...

Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. Join our EMEA Aerospace & Defence team and help transform the way complex engineering systems are designed, developed, and validated. As a Senior Application Engineer at MathWorks, you will act as a senior technical partner to leading aerospace and defence organisations, working directly with system architects, design authorities, and engineering leaders. You will leverage your industry experience to support digital engineering and model‐based design transformation initiatives using MATLAB® and Simulink®. In this role, you will engage on mission‐critical, system‐of‐systems programs, often involving sensing, signal processing,...

Job Description THERMAL ACCOUNT MANAGER - JOB DESCRIPTION VERTIV is an American multinational provider of critical infrastructure and services for data centers, communication networks, and commercial and industrial environments, with the most complete portfolio in power and cooling solutions. VERTIV is listed on the NY Stock Exchange with a Team of 27,000 people in 130 countries. VERTIV has a strong position in Artificial Intelligence and High-Performance Computing infrastructure, with technology partnerships and collaboration with industry leaders. We are now looking for a Thermal Account Manager to join our team in Paris, France. Position Summary The Thermal Account Manager position is a key role within the Sales Team in France, and part of the EMEA Sales organization. You will integrate a Team that covers all disciplines of the business, within which you will hold account management responsibility, supported by a matrix of product specialists to facilitate the needs of...

E-commerce is booming - but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue, we're on a mission to change that. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. Since 2018, we've built a tech-driven logistics platform powering 600+ brands - from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa. With 220+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 9 warehouses across Europe, we're solving logistics challenges that others haven't dared to tackle - making fulfillment faster, smarter, and greener. Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we're scaling rapidly - from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we're looking for the right partner to help us lead...

Who We Are Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions? AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together, we empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer journey. Since 2009, AB Tasty has partnered with 1000+ global brands including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With a strong international presence across Europe, North America, and APAC, and a global team of 400+ talents across the AB Tasty and VWO ecosystem, we are building the future of digital optimization-powered by AI, experimentation, personalization, and data. Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance. Joining us means stepping into a dynamic,...

Bentley Systems Location: Paris, France (Hybrid or Home-Based) Position Summary As an Account Manager, you will be responsible for managing and growing one or more strategic accounts across France and/or Western Europe. These accounts are critical to Bentley's success in the region and require a strategic, long-term approach focused on driving mutual growth and business value. You will serve as a trusted advisor to your assigned customers, positioning Bentley as their partner of choice for new investments and digital transformation initiatives. Strategic accounts are expected to lead the adoption of Bentley's commercial models, software solutions, and services, influencing broader ecosystem adoption across the market. The role requires developing a deep understanding of each account's business objectives, priorities, key projects, and digital strategy. By aligning Bentley's solutions with customer goals, you will help ensure Bentley remains a critical part of their success....

Bentley Systems Location: Paris, France (Hybrid or Home-Based) Position Summary As an Account Manager, you will be responsible for managing and growing one or more strategic accounts across France and/or Western Europe. These accounts are critical to Bentley's success in the region and require a strategic, long-term approach focused on driving mutual growth and business value. You will serve as a trusted advisor to your assigned customers, positioning Bentley as their partner of choice for new investments and digital transformation initiatives. Strategic accounts are expected to lead the adoption of Bentley's commercial models, software solutions, and services, influencing broader ecosystem adoption across the market. The role requires developing a deep understanding of each account's business objectives, priorities, key projects, and digital strategy. By aligning Bentley's solutions with customer goals, you will help ensure Bentley remains a critical part of their success....

Mangopay has spent the past decade becoming the payments and wallet infrastructure behind many of Europe's largest platforms and marketplaces. As we enter a new stage of growth, we are looking for an experienced Customer Success Manager to own a portfolio of Enterprise accounts. This role is focused on becoming a strategic partner to your customers; developing a deep understanding of our product and your clients' business models to identify opportunities for growth, optimisation, and long-term value. You will play a key role in representing the voice of the customer internally-sharing feedback, influencing product direction, and collaborating with stakeholders across the business to ensure customer insights are embedded in our decisions. It's a highly cross-functional role, where you will work closely with Sales, Product, Operations, and Support teams to create a seamless and high-impact customer experience. This role is a unique opportunity for you to join a global team, and...

SaleCycle is redefining how brands convert, engage, and retain customers through AI-driven experiences across the entire customer journey. Following our acquisition of BEYABLE in 2026, we now combine real-time onsite personalisation and intent scoring with offsite activation across email, SMS, and paid channels enabling brands to identify, engage, convert, and re-engage customers with precision. ✨What we do We provide a full-funnel Agentic Marketing Platform, combining: Real-time behavioural analytics and intent scoring Onsite personalisation, A/B testing, and product recommendations Cross-channel activation (email, SMS, paid media) CRM/CDP integrations and first-party data orchestration Retail media and monetisation capabilities ✨Who we are We are a global team of 100+ people across the UK, France, Spain, Italy, and Eastern Europe. We are profitable, growing, and operating with a clear mindset: We build, not maintain We prioritise outcomes over activity We operate with...

Account Manager, Hotels EMEA (German Speaking) Paris, France (Remote, living in Paris) With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About The Role As an Account Manager, Hotels, you will be the primary point of contact and a "trusted advisor" for an elite portfolio of hotel groups and strategic hotel accounts across the EMEA region. You will assume responsibility for these...

Your mission We're an Equal Opportunity employer. All decisions, such as hiring, promotion, etc. are made without bias. We welcome everyone, regardless of race, gender, background, or identity. Feel free to share your pronouns in your application (e.g. she/her, he/him, they/them). At OpenProject, we build open-source project management and collaboration software used by organisations around the world. We believe great software should empower people to organise work in a way that supports autonomy, accountability, and collaboration across boundaries. Our users rely on our product to collaborate in agile product teams delivering software, plan infrastructure projects, organise research programs, and coordinate complex work across multiple teams and projects within enterprises. Our users build rockets, cars, or software using OpenProject, and we are proud to empower teams worldwide to achieve great things together. As Senior Account Manager France, you'll play a key role in...

SMB Account Manager, France Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a...