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37 sales account manager jobs found in Paris

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Harvey
Jul 06, 2026
-Permanent/CDI
Customer Success Manager, Mid-Market, France
Harvey Paris, Île-de-France, France (On-site)
Why Harvey At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never...
Guidewire Software
Jul 06, 2026
-Permanent/CDI
Customer Success Senior Manager
Guidewire Software Remote (Paris, Île-de-France, France (Remote))
Summary The Customer Success team within Guidewire is a team focused on helping our customers maximize the value of their Guidewire investment. Job Description Customer Success Senior Manager The Customer Success Manager is accountable for continuity and successful execution of all stages of the customer journey. We expect that our customers will see their Success Manager as a trusted advisor and true partner - encouraging customer teams to adopt best practices, advocating for their needs back to other Guidewire teams, and helping to find new ways to derive value from their Guidewire investment. The end goal is a set of satisfied customers that make daily use of the platform, that renew their subscriptions, and are eager to expand the footprint of the Guidewire solutions within their organization. Responsibilities Ensure Guidewire customers continuously achieve the maximum value from their Guidewire investment Consistently engage with customers fostering knowledge of the...
Kenko
Jul 06, 2026
-Permanent/CDI
Chargé·e de clientèle / Customer Success Manager
Kenko Hybrid (Paris, Île-de-France, France (Hybrid))
Ton rôle est d'accompagner nos clients à partir de la signature de leur contrat avec Kenko, et d'assurer le suivi de leur compte pendant toute la durée de leur contrat. L'objectif de ce poste est que tu prennes à terme la main sur les grands comptes clients de Kenko. Missions Lancement client en coordination avec l'équipe Sales : mettre en place les contrats pour les nouveaux clients, suivre le processus contractuel, accompagner les équipes RH dans le change management lié à la mutuelle Suivi client : piloter la relation client, effectuer des business review régulières avec les clients, suivre l'évolution budgétaire des contrats, assurer une résolution proactive des problèmes rencontrés par les clients En coordination avec l'équipe AM : gérer les renouvellements des contrats, identifier les opportunités d'upsell et de cross-sell Produit : remonter les...
Pelico
Jul 06, 2026
-Permanent/CDI
Customer Operations & Success Manager (Paris)
Pelico Hybrid (Paris, Île-de-France, France (Hybrid))
About Pelico We are creating the factory of the future where disruptions are avoided, processes synchronized and value captured. Our factory operations management platform enables factory teams to be more agile and resilient in a world where supply chain disruptions occur every 16 minutes. Pelico empowers users to identify bottlenecks, avoid problems, and focus on innovation instead of fire-fighting. Since our foundation in 2019, we've partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton. Our Team With a dynamic team of over 180 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing. Our work...
BlackLine
Jul 06, 2026
-Permanent/CDI
Senior Customer Success Manager
BlackLine Hybrid (Paris, Île-de-France, France (Hybrid))
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...
Synthesia
Jul 06, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France (Hybrid))
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and...
OpenAI
Jul 06, 2026
-Permanent/CDI
Customer Success Manager - Ads Solutions
OpenAI Hybrid (Paris, Île-de-France, France (Hybrid))
About The Team OpenAI's mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform-while maintaining strong standards for user trust and platform integrity. About The Role We're looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI's advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You'll work closely with Sales to drive long-term partner growth and with internal teams to continuously...
AB Tasty
Jul 06, 2026
-Permanent/CDI
Senior Customer Success Manager - France m/f/d
AB Tasty Hybrid (Paris, Île-de-France, France (Hybrid))
Who We Are Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions? AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together, we empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer journey. Since 2009, AB Tasty has partnered with 1000+ global brands including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With a strong international presence across Europe, North America, and APAC, and a global team of 400+ talents across the AB Tasty and VWO ecosystem, we are building the future of digital optimization-powered by AI, experimentation, personalization, and data. Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance. Joining us means stepping into a dynamic,...
Darktrace
Jul 06, 2026
-Permanent/CDI
Customer Success Manager
Darktrace Hybrid (Paris, Île-de-France, France (Hybrid))
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security PlatformTM delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com. Job Description: As a Customer Success Manager (CSM) for the French market, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. This role is hybrid with minimum 3...
Modjo
Jul 06, 2026
-Permanent/CDI
Customer Success Manager Mid Market
Modjo Hybrid (Paris, Île-de-France, France (Hybrid))
Notre mission Les sales sont recrutés pour vendre. Pourtant, ils passent 70% de leur temps sur des tâches admin, à mettre à jour le CRM, rédiger des comptes-rendus, faire du reporting. Chez Modjo, on construit l'IA entièrement dédiée à la vente B2B qui change ça : capturer toutes les interactions commerciales, prioriser les opportunités, détecter les risques, pour que les sales se concentrent sur ce qui compte vraiment. On a l'ambition de construire le leader européen de l'AI for Sales, et rejoindre Modjo aujourd'hui, c'est prendre part à une révolution qui va redéfinir la façon dont des millions de sales travaillent demain. Pourquoi on recrute ? Nous recherchons un(e) Customer Success Manager Mid-Market pour développer et fidéliser un portefeuille de clients Mid-Market, en maximisant leur adoption du produit, leur rétention et leur...
Scality
Jul 06, 2026
-Permanent/CDI
Customer Success Manager
Scality Hybrid (Paris, Île-de-France, France (Hybrid))
Department: CS Reporting to: VP CS EMEA & APAC TYPE : FULL TIME - HYBRID ( Regular travel to customer sites) Location: FR Experience: 3 to 6 years About Scality Scality solves organisations' biggest data storage challenges: growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world's most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow us on LinkedIn. Visit www.scality.com and our blog. About The Role This is not a support role: it is a strategic, revenue-driving...
BlackLine
Jul 02, 2026
-Permanent/CDI
Senior Customer Success Manager
BlackLine Hybrid (Paris, Île-de-France, France)
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at...
SVP
Jul 02, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
SVP Hybrid (Paris, Île-de-France, France)
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and...
Scaleway
Jun 26, 2026
-Permanent/CDI
Manager Customer Success France
Scaleway Hybrid (Paris, Île-de-France, France)
🏢 Manager, Customer Success France — Scaleway About Scaleway Scaleway, a cloud service provider and subsidiary of the Iliad Group, delivers sovereign cloud solutions suited to all industries, with a strong focus on exceptional user experience, serving over 38,000 clients on all continents. Every day, through its fast-growing portfolio of cloud and AI products — including bare metal, containerization, serverless, and AI — Scaleway serves thousands of customers across the private and public sector, from corporations like France Télévisions and Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen. Why This Role Exists As Scaleway expands in the sovereign cloud space, they are looking for a Manager to drive customer value, retention, and growth. The person will take ownership of the CSM team, guiding strategic accounts and aligning cloud solutions with client goals. The mission...
Swanio
Jun 26, 2026
-Permanent/CDI
Strategic Customer Success Manager (Partner Success Manager)
Swanio Hybrid (Paris, Île-de-France, France)
Strategic Customer Success Manager | Swan Swan is hiring a Strategic Customer Success Manager (Partner Success Manager) to manage a portfolio of strategic fintech partners and ensure they achieve long-term success with Swan's embedded banking platform. The role focuses on the post-sales customer journey, including partner onboarding, operational excellence, product adoption, and relationship management. You will serve as the primary day-to-day contact for key partners, lead regular business reviews, coordinate with Product, Support, Compliance, and KYC teams to resolve operational issues, deliver partner training, and identify process improvements that enhance customer satisfaction and drive long-term growth. ( swan.io ) The ideal candidate has 3–5 years of experience in Customer Success, Strategic Account Management, or another client-facing operational role within a SaaS, fintech, startup, or scale-up environment. Strong project management, stakeholder...
Riot
Jun 25, 2026
-Permanent/CDI
Customer Success Manager (CSM) Expansion Mid-Market - Italy
Riot Paris Île-de-France France
Customer Success Manager (Italian Market) – Riot About Riot We're a product-first team on a mission to grow cybersecurity culture. 🔐 Our goal is to instill cybersecurity best practices among employees in a way that is both effective and engaging—so much so that it doesn't feel like work. Think Duolingo for cybersecurity . To achieve this, we've built a platform that makes it easy for organizations to deploy cybersecurity awareness programs. Our solution delivers short, chat-based training courses (around four minutes each) directly to employees. In parallel, the platform simulates phishing attacks in a safe environment, helping teams build resilience against real-world cyber threats. Founded in 2020, Riot has raised $45 million from leading investors, including Y Combinator, Left Lane, Base10, FundersClub, and First Capital. Today, we protect more than 2 million employees across 2,000+ companies worldwide, including Intercom, Deel, and Deezer....
Synthesia
Jun 11, 2026
-Permanent/CDI
Strategic Customer Success Manager - French Speaking
Synthesia Hybrid (Paris, Île-de-France, France)
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at...
Wellhub
Jun 11, 2026
-Permanent/CDI
Client Success Senior Manager (ENT)
Wellhub Hybrid (Paris, Île-de-France, France)
Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.  Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a  Client Success Senior Manager  to join our  Client Sales Development  team in  Paris ! Wellhub is officially...
Modjo
Jun 11, 2026
-Permanent/CDI
Customer Success Manager Mid Market
Modjo Hybrid (Paris, Île-de-France, France)
You are comfortable engaging and influencing C-level stakeholders You are highly organised and structured, able to manage multiple accounts and inbound requests efficiently You have strong business acumen and can translate product value into tangible outcomes You are proactive, autonomous, and solution-oriented, with an entrepreneurial mindset You are fluent/native in French and fluent in English and you are excited to manage french and possibly international clients Bonus points if You have experience in SaaS, CRM, or Customer Success platforms You have worked with mid-market clients and managed complex sales cycles You have a strong interest or experience in AI and its business applications Why this role matters As we scale, the mid-market segment represents a huge growth opportunity for Modjo. This role is critical to ensuring that these customers not only succeed but expand with us over time. By combining strategic...
Kong
Jun 25, 2026
-Permanent/CDI
Staff Customer Success Manager
Kong Remote (Neuilly-sur-Seine Île-de-France France)
Customer Success Manager (Technical) Company: Kong About Kong Kong is a leading developer of API and AI connectivity technologies, building the infrastructure that powers the next generation of intelligent and agent-driven applications. Trusted by Fortune 500 enterprises and innovative startups alike, Kong's unified API and AI platform, Kong Konnect , enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. Role Overview As a member of the Customer Success Team , you will serve as the primary post-sales technical contact for Kong customers. You will act as a customer advocate, trusted advisor, and technical partner, helping organizations successfully adopt, implement, and expand their use of Kong products. This role combines: Technical Customer Success Solution Consulting Product Adoption Account Growth Support Technical Relationship...
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