Dialog AI
Hybrid (Paris, France)
About the job
At Dialog we are on a mission to build the best sales agent for e-commerce.
We believe Generative AI is the perfect opportunity to bring the best of in-store experience online:
extensive knowledge about the brand and its products
tailored advices based on previous orders
We started with Q&A on product page through a Shopify application. In 2025 we aim to deploy to new e-commerce engine (Prestashop, Salesforce Commerce Cloud, custom engine) and add new features such as:
smart end-user qualification
product comparison across the store
AI search
and many more.
We wrote the first line of code in January 2024, started commercializing in September 2024 and have now more than 50 paying customers.
Mission
As a Customer Success Engineer at Dialog, you will ensure our customers can reliably use Dialog in production by owning the investigation and resolution of technical issues (especially add-to-cart), and by turning observability...