14 technical account manager jobs found in Paris

Descriptif du poste The Customer Success Representative (CSR) is responsible for identifying, qualifying, and initiating business opportunities with large companies within the Enterprise division, specifically focusing on the   German market . He/she works closely with Account Managers (AMs), Customer Success Managers (CSMs), and Key Account Managers (KAMs) within the Enterprise team to fuel the sales pipeline and support growth in the Key Accounts segment. 🎯   Main Missions 1. Onboarding and Adoption Prospect and guide new clients in mastering and implementing the Naboo platform, as well as setting up the preferential conditions negotiated for them. Canvass and identify new clients within the   German market . Ensure the accuracy of the Back Office (entities, users) and HubSpot CRM (meetings, entities). Responsible for precise account mapping. Plan and participate in client events to foster platform adoption. Ensure rapid...

Descriptif du poste The Customer Success Representative (CSR) is responsible for identifying, qualifying, and initiating business opportunities with large companies within the Enterprise division, specifically focusing on the   Spanish market . He/she works closely with Account Managers (AMs), Customer Success Managers (CSMs), and Key Account Managers (KAMs) within the Enterprise team to fuel the sales pipeline and support growth in the Key Accounts segment. 🎯   Main Missions 1. Onboarding and Adoption Prospect and guide new clients in mastering and implementing the Naboo platform, as well as setting up the preferential conditions negotiated for them. Canvass and identify new clients within the Spanish market. Ensure the accuracy of the Back Office (entities, users) and HubSpot CRM (meetings, entities). Responsible for precise account mapping. Plan and participate in client events to foster platform adoption. Ensure rapid and...

Descriptif du poste Naboo is looking for a strategic and data-driven   Customer Success Manager   to spearhead the deployment and growth of our Enterprise accounts. You will be the bridge between technology and our clients’ strategic goals, ensuring that Naboo becomes an indispensable part of their corporate infrastructure. 🎯 Mission & Objectives Your   North Star   ⭐️ is to guarantee the rapid and sustainable deployment of Naboo within Enterprise accounts post-signature. Your success is measured by the   Wallet Share : the actual revenue generated vs. the client’s total potential. Secondary KPIs: Customer Satisfaction:   Maintaining a high Net Promoter Score (NPS). Value Creation:   Maximizing client savings and ensuring platform compliance. Growth:   Increasing the number of active users and generating new GBV. 🛠 Key Responsibilities 1. Software & Data Management Platform Integration:   Set up and maintain...

Job Description Introduction Account Manager (EMEA)   SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimise decision-making, and deliver exceptional customer experiences.   Role Overview: We are seeking an experienced Account Manager to own commercial outcomes and strategic relationships across a portfolio of enterprise retail and CPG customers in EMEA. Based in France, you will drive renewals, expansion, and value realisation, partnering closely with customer success, delivery, product, and sales. This is a high-impact role for a consultative, data-driven relationship builder with deep understanding of retail and enterprise SaaS. Job Description Key Responsibilities:   Account ownership and strategy Own a defined portfolio of EMEA...

The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth. As a Lead Customer Success Manager (CSM) on the Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth.  In this role, you will: Oversee the customer experience for a portfolio of 30-40 enterprise-level,...

Descriptif du poste You will play a key role in ensuring the satisfaction and loyalty of our customers, travel agencies, by guaranteeing their success on Ezus, from onboarding to growing their use of the software. In the midst of a scaling phase, the Ezus   Operations   team is at the heart of the customer experience. As a   true conductor , you will be the primary point of contact for our users, while working closely with the   Product   and   Sales   departments to develop the solution and maximize the value it provides. Specifically, you will be responsible for: 🎓   Training and supporting our new customers : ensuring their complete onboarding, leading training sessions, and guaranteeing their activation on the platform. 💬   Managing an agency portfolio : monitoring satisfaction, renewals, additional sales (upsells), recommendations (referrals), and usage analysis. 🧩   Collaborating with Product & Tech : identifying customer pain points,...

About Us  At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.  We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.  We operate in 145+ countries while proudly maintaining headquarters in New Zealand.  Role The Customer Solution Specialist (CSS) role is dedicated to providing technical support and subject matter expertise, providing product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team.   The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution-sale-based...

About Pelico  We are creating the factory of the future where disruptions are avoided, processes synchronized and value captured. Our factory operations management platform enables factory teams to be more agile and resilient in a world where supply chain disruptions occur every 16 minutes. Pelico empowers users to identify bottlenecks, avoid problems, and focus on innovation instead of fire-fighting. Since our foundation in 2019, we’ve partnered with industry leaders across aerospace, industrial equipment, and luxury watchmaking, revolutionizing factory operations in over 15 countries. Esteemed clients include Airbus, Safran, Cartier, Daikin, and Eaton. Our Team  With a dynamic team of over 180 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and Manufacturing domains. Our collaborative environment fosters innovation and excellence, driving us to solve complex challenges and shape the future of manufacturing....

La plateforme publicitaire omnicanale de   Locala   exploite des informations granulaires et une IA de pointe pour aider les spécialistes du marketing à planifier, activer et mesurer efficacement des campagnes personnalisées en fonction du consommateur local. Notre plateforme est spécialisée dans la transformation de données complexes sur la mobilité et les consommateurs en informations exploitables sur l'audience, alimentant ainsi des stratégies médiatiques avancées qui produisent systématiquement des résultats commerciaux plus intelligents. Depuis sa création en 2012, Locala est fière de travailler avec des marques de premier plan dans 40 pays. Avec plus de 180 employés dans le monde, Locala a des bureaux aux États-Unis, en France, en Belgique, au Royaume-Uni, à Singapour, en Malaisie, en Italie, au Canada et à Dubaï. Votre rôle Rattaché(e) au VP Enablement, vous serez un acteur clé de l’efficacité opérationnelle de nos équipes Sales (New Business) et Account...

🌱 About us Greenly was founded in 2019 by   Alexis ,   Matthieu   and   Arnaud   with one mission:   make carbon management as essential as financial management . Today, we are a   global leader in carbon accounting , proudly   B-Corp certified   and part of the   French Tech 120 . Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease — supported at every step by our in-house climate experts. 💚 More than   3,500 companies in 20+ countries   use Greenly to manage their climate strategy: from carbon assessments and life-cycle analyses to SBTi trajectories and compliance with CSRD and CBAM. We are now a team of   200+ people from 40+ nationalities , based in Paris, London, Barcelona, and New York. 🌎 To date, we’ve tracked over 200 million tons of CO₂ through our platform. Our next milestone: 10,000 clients and   one billion tons of CO2 under management . 🌱 Our...

Description Job Title: Customer Success Operations Manager Job Description: We seek a highly motivated Customer Success Operations Manager to join our team. In this role, you will orchestrate the customer journey, identify customer needs, and drive value realization.  Y ou will play a pivotal role in driving the efficiency and effectiveness of our customer success initiatives. You will work closely with  regional  leadership and cross-functional teams to develop and implement strategies that enhance customer satisfaction and loyalty. Your analytical skills, technical proficiency, and ability to optimize processes will be crucial in ensuring our customer success operations are data-driven and aligned with our business objectives. Key Responsibilities: Strategic Planning and Execution: Develop and implement standard methodologies for customer success operations. Set  and track  clear goals, KPIs, and metrics to measure success. Data...

Job Description Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.   Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their...

About Pelico  Pelico is an innovative French scale-up on a mission   to revolutionize manufacturing intelligence through resource optimization . We have developed a platform that enables factories to be more agile, efficient, and resilient, minimizing disruptions and ensuring continuous productivity. At the forefront of   supply chain disruption management , we empower factories with unmatched agility and resilience. Our cutting-edge SaaS Supply Chain Operations platform enables teams to swiftly navigate disruptions, ensuring maximum efficiency. Since 2019, we’ve transformed operations for industry leaders in   aerospace, industrial equipment, and luxury watchmaking, driving impact in 15+ countries. Trusted by Airbus, Safran, Cartier, Daikin, and Eaton , we are redefining the future of manufacturing. About our Team With a dynamic team of over 120 professionals across the US and France, Pelico is a melting pot of top-tier talent from Tech, Data Science, and...

Descriptif du poste Fort de 20 années d’expérience, Praxedo s’impose aujourd’hui comme le leader français de la gestion d’interventions en mode SaaS. Avec plus de 32M€ de chiffre d’affaires et plus de 180 collaborateurs, l’entreprise continue sa forte croissance en poursuivant une stratégie de long terme. En tant que Customer Success Manager Grands Comptes, vous êtes le partenaire stratégique d’un portefeuille clients. Votre mission : transformer leur gestion d’intervention en un levier de performance mesurable et pérenne. En binôme avec l’équipe Sales, vous alliez vision business et expertise technico-fonctionnelle pour : maximiser l’adoption et l’utilisation optimale de la solution, identifier les leviers de performance et opportunités d’évolution, accompagner l’intégration et l’exploitation des fonctionnalités, garantir la satisfaction et la fidélisation à long terme. Votre objectif : Devenir le référent de confiance qui garantit une...