5 jobs found in Tours

About Energy One Energy One is a leading provider of software solutions and services for the global energy trading industry. With a presence in Australia, the UK, France, and Belgium, we help businesses optimize their energy trading strategies through technology-driven solutions and expert market insights. As part of our ongoing expansion in Europe, we’re seeking a Customer Succes Manager to join our team in Paris, France.  About the Role The Customer Success Manager is responsible for driving customer satisfaction and long-term success by managing accounts throughout the entire lifecycle, from onboarding to renewal. This role ensures a seamless customer experience, resolves escalations promptly, and provides both functional and technical support in collaboration with development teams. The position focuses on building strong relationships, promoting customer retention, and identifying growth opportunities through upselling strategies. Additionally, the...

About the job Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the...

About the job STRONG NETWORK. STRONG TEAM. Become part of one of Europe's leading networks for checkout and digital marketing services. More than 3,000 European partner shops trust our high-quality e-commerce solutions to enhance their business. How? By innovatively integrating artificial intelligence into online marketing. Now it's your turn: Enrich our teams with your ideas, energy, and personality. YOUR RESPONSIBILITIES As a Customer Success Manager (m/f/d) you represent Sovendus to our top-selling e-commerce partners in France. You will work in a team with your account management and sales colleagues in France as well as in Germany and will be responsible for the comprehensive support and further development of your e-commerce partners throughout the entire partner lifecycle. You will continuously analyze the performance of your partners and implement optimization measures on your own responsibility. With your expertise in upselling and...

About the job Responsable Support & Onboarding Clients (Freelance)   Remote   Statut : Prestataire indépendant   Rémunération : forfait 1500 à 1800 € HT / mois selon expérience   À propos d’Oscar AI Solutions   Oscar AI Solutions est une startup spécialisée dans l’automatisation du SEO et de la production de contenus grâce à l’intelligence artificielle. Nous accompagnons des entrepreneurs, PME et agences dans la mise en place de stratégies SEO performantes, scalables et automatisées. Dans un contexte de forte croissance, nous cherchons une personne clé pour devenir le point de contact principal de nos clients.   Tes missions   Tu seras au cœur de la relation client, avec un rôle hybride entre support et onboarding.   Support client   Répondre aux demandes clients (mail, tickets, messages) Diagnostiquer les problèmes liés aux connexions CMS (WordPress, Shopify, etc.) Suivre les demandes...

About the job Role: Customer Success Manager Location: Remote, France Salary: €40,000-€45,000 base + bonus Benefits: Stock Options, Healthcare, Pension, Restaurant Tickets   About the Company: This market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix, Uber, and Coca-Cola.   The Role: As a Customer Success Manager you’ll manage a portfolio of around 40 strategic accounts, focusing on retention, development, and revenue growth. Key responsibilities include:   Building and managing long-term client relationships (C-level to operations). Retaining and developing a strong customer portfolio. Preventing churn while identifying upsell and cross-sell opportunities. Monitoring KPIs and achieving monthly retention and sales growth targets. Collaborating closely with Sales, Product, and Marketing teams. This is a...