15 channel account manager jobs found

🏢 Manager, Customer Success France — Scaleway About Scaleway Scaleway, a cloud service provider and subsidiary of the Iliad Group, delivers sovereign cloud solutions suited to all industries, with a strong focus on exceptional user experience, serving over 38,000 clients on all continents. Every day, through its fast-growing portfolio of cloud and AI products — including bare metal, containerization, serverless, and AI — Scaleway serves thousands of customers across the private and public sector, from corporations like France Télévisions and Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen. Why This Role Exists As Scaleway expands in the sovereign cloud space, they are looking for a Manager to drive customer value, retention, and growth. The person will take ownership of the CSM team, guiding strategic accounts and aligning cloud solutions with client goals. The mission...

Customer Success Manager – Medium Accounts | Pennylane Pennylane is seeking a Customer Success Manager to manage a portfolio of medium-sized accounting firms, ensuring they successfully adopt the platform, achieve their business goals, and maximize long-term value. Acting as a trusted advisor, you will guide customers through digital transformation, improve product adoption, drive customer satisfaction and retention, identify expansion opportunities, and proactively reduce churn through data-driven account management. ( welcometothejungle.com ) The role requires at least two years of experience in B2B SaaS Customer Success, accounting/audit, or client-side project management, along with strong communication, relationship-building, and organizational skills. Familiarity with accounting concepts, CRM tools (Salesforce), customer success metrics, and a passion for technology are highly valued. Pennylane offers a flexible remote-first environment, competitive benefits,...

Strategic Customer Success Manager | Swan Swan is hiring a Strategic Customer Success Manager (Partner Success Manager) to manage a portfolio of strategic fintech partners and ensure they achieve long-term success with Swan's embedded banking platform. The role focuses on the post-sales customer journey, including partner onboarding, operational excellence, product adoption, and relationship management. You will serve as the primary day-to-day contact for key partners, lead regular business reviews, coordinate with Product, Support, Compliance, and KYC teams to resolve operational issues, deliver partner training, and identify process improvements that enhance customer satisfaction and drive long-term growth. ( swan.io ) The ideal candidate has 3–5 years of experience in Customer Success, Strategic Account Management, or another client-facing operational role within a SaaS, fintech, startup, or scale-up environment. Strong project management, stakeholder...

Customer Success Manager (Italian Market) – Riot About Riot We're a product-first team on a mission to grow cybersecurity culture. 🔐 Our goal is to instill cybersecurity best practices among employees in a way that is both effective and engaging—so much so that it doesn't feel like work. Think Duolingo for cybersecurity . To achieve this, we've built a platform that makes it easy for organizations to deploy cybersecurity awareness programs. Our solution delivers short, chat-based training courses (around four minutes each) directly to employees. In parallel, the platform simulates phishing attacks in a safe environment, helping teams build resilience against real-world cyber threats. Founded in 2020, Riot has raised $45 million from leading investors, including Y Combinator, Left Lane, Base10, FundersClub, and First Capital. Today, we protect more than 2 million employees across 2,000+ companies worldwide, including Intercom, Deel, and Deezer....

Customer Success Manager (B2B) – ECAIR À propos d’ECAIR Chez ECAIR, notre mission est simple : permettre aux entreprises de travaux engagées dans la rénovation énergétique d’avancer plus vite et plus sereinement grâce à des solutions de financement opérationnelles et fiables. Dans ce modèle, le Customer Success Manager (CSM) occupe une place centrale. Il est le point de contact privilégié des entreprises clientes et garantit la qualité de leur expérience au quotidien : visibilité sur leurs dossiers, confiance dans les délais, résolution rapide des blocages et satisfaction durable. En tant que CSM, vous prenez en charge un portefeuille de clients B2B et pilotez l’ensemble du suivi opérationnel de leurs dossiers de financement. Votre rôle est à la croisée de la relation client, du pilotage de portefeuille et de...

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub   that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program. ✨ In 2025, LumApps strengthened its leadership position by partnering with   Beekeeper , a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline. Our mission: To make people feel that they belong and have a...

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM...

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM...

📖About Qovery Back in 2019, our founders saw a gap: cloud infrastructure was supposed to simplify software delivery, yet teams were still spending too much time operating it. Kubernetes was becoming the standard, but running it well remained hard. They built Qovery to change that. Today, Qovery is a Kubernetes management platform built for the AI era. We help teams run production workloads across clusters and clouds without building and maintaining everything themselves. Our users focus on shipping products; Qovery handles the complexity of Kubernetes operations. We are a remote-first team, working with engineers and platform teams across the world, solving concrete production problems at scale. Qovery is backed by Crane VC, Speedinvest, and IRIS, alongside founders and co-founders from Datadog and Docker. We benefit from deep operational experience in building and scaling developer infrastructure companies. We move fast and set a high bar. The...