35 saas jobs found

About the job 🎯 Tenderbolt recrute un(e) Customer Success Manager (CDI) Répondre à un appel d'offres est souvent un processus long, complexe et chronophage. Tenderbolt change cela : grâce à l'IA, nous aidons les entreprises à répondre plus vite, plus efficacement, et à remporter davantage de contrats. Tenderbolt est utilisée au quotidien par des centaines d'entreprises, et connaît une croissance accélérée. Le poste Le ou la Customer Success Manager sera le point de contact principal de nos clients - et leur expert sur l'utilisation de Tenderbolt. Ce n'est pas un rôle de gestion de la relation client au sens traditionnel. C'est un rôle d'expert : maîtriser le produit en profondeur, comprendre le métier des clients, et leur apporter de vraies solutions. Vous devez comprendre le fonctionnement des entreprises, leurs contraintes et leurs processus pour garantir l'adoption par les utilisateurs et leur fidélisation. Missions principales...

Disclaimer: Fr- La disponibilité des offres d’emploi publiées sur Sales-Talent.net n’est pas garantie. Certaines annonces peuvent être modifiées, suspendues ou pourvues sans préavis.   En- The availability of job postings published on Sales-Talent.net is not guaranteed. Some listings may be modified, suspended, or filled without prior notice. ----------------------------------------------------------------- The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guides them to accelerate business value and return from their investment with Salesforce. In this role, the Success Manager will specialise in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realisation. They are aligned at the key partner levels, building and encouraging positive relationships to help customers progress on their digital journey. Success Managers are working directly with...

About the job Location: Remote, EMEA Employment Type: Full-Time Summary The Director, Customer Success is a vital leadership role responsible for ensuring that every customer within their designated region becomes a reference and a success. This role leads and develops a high-performing Customer Success organization while overseeing multiple customer portfolios and driving consistent measurable customer outcomes. Reporting to the Senior Director of Customer Success, the Director, Customer Success is accountable for shaping and executing regional customer success strategies to drive adoption, expansion, retention, and long-term satisfaction. As a trusted customer advocate and consultative leader, this individual ensures customers realize meaningful value from their investment across the full lifecycle, from onboarding through ongoing engagement and renewal. Aligned with the Regional Sales Leader, the Director, Customer Success provides strong people leadership while...

About the job Sur l’Assistance comme ailleurs, Free ne fait rien comme les autres. L’innovation est permanente, avec une ambition claire : toujours plus de proximité, toujours plus de confiance, au service de nos 23 millions d’abonnés. La Direction Support & Excellence au sein de l'Assistance Free crée et garanti cette relation abonné unique, au travers de solutions rapides et efficaces. A chaque interaction, au-delà de simplement répondre aux questions de nos abonnés, nous nous assurons d’anticiper ses besoins, afin de lui apporter satisfaction, confiance & fidélité. Ceci grâce à un écosystème omnicanal, des parcours « customer centric » et la force d'une expérience collaborateur augmentée permettant de se concentrer sur une relation humaine et empathique envers nos abonnés. Description du poste Ce que tu porteras : La vision stratégique et opérationnelle des parcours abonnés clés , de l’entrée en contact à la clôture. L’identification des...

About the job At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a certified B Corp , we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than 500,000 businesses across 180 countries —from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches. We recently exceeded 200m ARR and reached...

L’expertise comptable vit l’une des plus grandes transformations de son histoire : facture électronique, automatisation des flux, attentes clients en forte accélération. COGEP (plus de 200 cabinets en France) a lancé   CENSE , une Business Unit transverse rattachée à la Direction Générale, pour piloter une plateforme digitale à   revenu récurrent , avec un objectif de déploiement à grande échelle (35 000 à 50 000 clients à équiper). CENSE démarre avec la facturation électronique (obligatoire à partir de septembre 2026), puis évoluera vers un hub multi-produits (trésorerie, recouvrement, moyens de paiement, etc.). ✨ Pourquoi c’est une opportunité unique Une équipe “start-up” au sein d’un grand groupe : agilité + moyens + réseau. Un lancement à grande échelle : des milliers d’onboardings à absorber, des parcours à construire. Un rôle clé et évolutif : onboarding/activation au démarrage, puis expansion/upsell. Le rôle : CSM Onboarding /...

L’expertise comptable vit l’une des plus grandes transformations de son histoire : facture électronique, automatisation des flux, attentes clients en forte accélération. COGEP (plus de 200 cabinets en France) a lancé   CENSE , une Business Unit transverse rattachée à la Direction Générale, pour piloter une plateforme digitale à   revenu récurrent , avec un objectif de déploiement à grande échelle (35 000 à 50 000 clients à équiper). CENSE démarre avec la facturation électronique (obligatoire à partir de septembre 2026), puis évoluera vers un hub multi-produits (trésorerie, recouvrement, moyens de paiement, etc.). ✨ Pourquoi c’est une opportunité unique Une équipe “start-up” au sein d’un grand groupe : agilité + moyens + réseau. Un lancement à grande échelle : un volume d’onboardings important à absorber, des parcours robustes à construire. Un rôle structurant et évolutif : onboarding/activation aujourd’hui, expansion/monétisation demain. Le...

About the job Le poste Au sein de la Direction Régie et rattaché(e) à une Team Lead CSM, nous recherchons un Customer Success Manager en CDD pour remplacer une personne en détachement, pour commencer début Avril 2026 jusque fin Juillet 2026. Vos missions seront les suivantes Effectuer une veille économique et marketing des marchés et des analyses stratégiques fines afin d’enrichir la réflexion d’amorçage du business par la Régie, sur la base d’outils de veille à votre disposition. Ainsi, vous serez capable de projeter les enjeux et objectifs des marques de produits de grande consommation et des enseignes. Analyser les principaux insights de la recommandation de la Régie auprès des annonceurs Construire une approche de macro médiaplanning mettant en corrélation les meilleurs leviers avec la définition des enjeux et la pertinence de cible, permettant une stratégie d’activation shopper cohérente dans une approche customer journey. Piloter les campagnes...

About the job Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the...

We are looking for a  Team Lead  to be part of establishing our  Customer Success  team focused on our Growth segment. You will be leading the formation of a new function within Proxify. Proxify is one of Europe’s fastest growing companies according to Financial Times and Deloitte, and now we are creating a new Customer Success team to take care of the Growth Segment globally, typically early stage start-ups. About Proxify Proxify is a leading global network of top-tier, vetted remote software, data, and AI professionals, designed to help businesses rapidly scale their tech teams with world-class talent, delivering the perfect match within two days on average. Only 1% of applicants, from over 20,000 applications each month, are accepted into the network to ensure unmatched quality. Our service offers the speed, quality, and flexibility that innovative companies demand, with true technical experts to assist at each step—enabling you to seamlessly augment your existing...

About the job Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent...

Akur8 is a fast-growing InsurTech scale-up on a mission to redefine insurance pricing and reserving through transparent, high-performance modeling technology. Our SaaS platform uses transparent machine learning and predictive analytics to improve the speed, accuracy, and reliability of actuarial pricing and reserving. Built by experienced actuarial, product, and R&D teams, Akur8’s proprietary algorithms enable insurers to generate insights up to 10x faster than traditional methods, while maintaining full explainability and regulatory confidence. As our platform expands, we provide next-generation reserving capabilities, supporting an end-to-end approach to risk assessment and future claims anticipation. Recognized globally, Akur8 has been featured in: CB Insights’ Insurtech 50 - Top 50 InsurTech Companies 2025 CNBC’s World Top 150 InsurTech Companies InsurTech100 Global - 100 Most Innovative Insurtech Companies Professional...

About the job Mission As a Technical Partner Customer Success Manager, you play a key role in acting as the liaison between partners ( resellers or business providers), their end customers, and the Banqup ecosystem . You combine expertise in partner and customer success, business acumen, and technical skills to ensure successful integration, rapid adoption, and sustainable use of our digital solutions. Banqup develops and markets the jefacture.com solution in France on behalf of ECMA, the satellite association of the French Order of Chartered Accountants. This platform is a PDP-accredited (Partner Dematerialization Platform) invoice and payment management system. You understand both the commercial challenges of partners and the technical/organizational aspects of digital document flows, invoicing, and financial management. Responsibilities This is what we expect of you: Partner & Customer Success Act as an ambassador of the Banqup platforms and...

About Dedale: Dedale is the   differentiating source of strategic intelligence   in the   technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to deliver on the ground strategic intelligence to investors and corporates, with a core focus around North America and Europe.  Our team gathers   top talents with diverse and international backgrounds . Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors.   Our Culture: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG consultants...

Description Type:   Full time Salary:   £80k–£100k base + performance bonus + share options Location:   Remote (work from anywhere within +/- 2 hours of UK time) 👋 Meet The Guru   is a blissfully simple scheduling tool that helps busy teams stay on track. We boost efficiency, improve resource utilisation, and increase project profitability - while promoting a healthy work/life balance. We’re proud to be   , trusted by customers in over 100 countries - including top creative agencies like Publicis, TBWA, Grey, BBH, and M&C Saatchi, as well as household names like NASA, Accenture, CNN, Kraft Heinz, and the NHS. They rely on Resource Guru to manage one of their most valuable assets - their people’s time. We’re a small, fully remote team based across the UK and Europe. We collaborate mainly via Slack, with occasional meetups to connect, plan, and celebrate.   ⭐️ The role This is a senior, hands-on Customer Success role at the heart of our customer...

Description du poste Notre client est un éditeur logiciel nantais spécialisé dans la gestion et la traçabilité des données d’ingénierie pour les grands groupes industriels. Leurs solutions permettent de connecter différents outils utilisés par les ingénieurs afin d’assurer un Digital Thread garantissant la cohérence et la traçabilité des données tout au long du cycle de vie des produits. Dans un contexte de transition vers des solutions cloud et de lancement d’une nouvelle gamme de produits, l’entreprise renforce son équipe et recrute un Customer Success Engineer. Rattaché au Chief Product Officer, vous intervenez au cœur des projets de déploiement et d’accompagnement des clients internationaux. Vos missions: Accompagner les phases d’évaluation et de déploiement des solutions chez les clients Assurer un support technique avancé (niveau 2/3) sur les environnements clients Analyser et résoudre les problématiques techniques complexes (analyse de logs, requêtes HTTP,...

About the job At Dialog we are on a mission to build the best sales agent for e-commerce. We believe Generative AI is the perfect opportunity to bring the best of in-store experience online: extensive knowledge about the brand and its products tailored advices based on previous orders We started with Q&A on product page through a Shopify application. In 2025 we aim to deploy to new e-commerce engine (Prestashop, Salesforce Commerce Cloud, custom engine) and add new features such as: smart end-user qualification product comparison across the store AI search and many more. We wrote the first line of code in January 2024, started commercializing in September 2024 and have now more than 50 paying customers. Mission As a Customer Success Engineer at Dialog, you will ensure our customers can reliably use Dialog in production by owning the investigation and resolution of technical issues (especially add-to-cart), and by turning observability...

🚛   About Qargo Qargo is a cloud-based (SaaS) Transport Management Platform.   We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an   ‘all-in-one system’ , handling everything from initial order entry to final invoicing. It optimises planning and has a   built-in AI feature   that automates lengthy manual tasks. Qargo is designed to help modern logistics operations   run more efficiently, while increasing profitability and sustainability . 💼   About the Role As Customer Onboarding Manager,   you’ll guide our customers step by step in switching from their current way of working to Qargo,  ensuring a smooth transition, strong user adoption, and real impact on their daily operations. You’ll be their   trusted advisor , helping them optimise their workflows while acting as the bridge between customers and our internal teams. This is a...

Descriptif du poste The Customer Success Representative (CSR) is responsible for identifying, qualifying, and initiating business opportunities with large companies within the Enterprise division, specifically focusing on the   German market . He/she works closely with Account Managers (AMs), Customer Success Managers (CSMs), and Key Account Managers (KAMs) within the Enterprise team to fuel the sales pipeline and support growth in the Key Accounts segment. 🎯   Main Missions 1. Onboarding and Adoption Prospect and guide new clients in mastering and implementing the Naboo platform, as well as setting up the preferential conditions negotiated for them. Canvass and identify new clients within the   German market . Ensure the accuracy of the Back Office (entities, users) and HubSpot CRM (meetings, entities). Responsible for precise account mapping. Plan and participate in client events to foster platform adoption. Ensure rapid...

Descriptif du poste The Customer Success Representative (CSR) is responsible for identifying, qualifying, and initiating business opportunities with large companies within the Enterprise division, specifically focusing on the   Spanish market . He/she works closely with Account Managers (AMs), Customer Success Managers (CSMs), and Key Account Managers (KAMs) within the Enterprise team to fuel the sales pipeline and support growth in the Key Accounts segment. 🎯   Main Missions 1. Onboarding and Adoption Prospect and guide new clients in mastering and implementing the Naboo platform, as well as setting up the preferential conditions negotiated for them. Canvass and identify new clients within the Spanish market. Ensure the accuracy of the Back Office (entities, users) and HubSpot CRM (meetings, entities). Responsible for precise account mapping. Plan and participate in client events to foster platform adoption. Ensure rapid and...